Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  2. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  3. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    8 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Please can you confirm if this GREP query works for small text ranges? (for example text selection containing around 10K characters)
    For me, the query works for just in a document containing one (.) followed by one endnote marker

    If it works for you as well on small documents, your issue may be same as https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37286893-cc-14-0-2-grep-search-not-working

    -Adobe InDesign Team

  4. Missing Font error after upgrading

    After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. convert

    Click "convert" to open this document..... doesn't do anything!!

    The error message then tells you "You are not currently signed in to the
    CC (which I already am). Please go to Help- > Sign In and enter your Adobe ID. Restart InDesign, then try opening the document again."

    Performing this action does nothing, the error never goes away, you just go in circles.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. GREP "Any Double Quotation Marks" wildcard not working as expected

    Version: CC (14.0.1.209)

    While using InDesign's Find/Change GREP feature:

    The following GREP query wont find the matching string even if it exists in the document: (Any White Space) followed by (Any Double Quotation Marks) followed by (Any Uppercase Letter)

    \s"[A-Z]

    This should find any white space followed by any double quotation mark followed by any uppercase letter, however it shows no match.

    The following GREP searches will work, but when combined they do not work:

    \s" will find the white space and the double quotation mark

    "[A-Z] will find the double quotation mark and any uppercase letter

    It seems to…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    0 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

  10. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    3 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  11. If Paragraph Format uses Shade, only the first line is underlined (instead of all) (Layer Problem!)

    Its not a suggestion, its a bug.
    Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and _under_ that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline…

    2 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Windows recents files (at opening)

    Sometimes the files are two times on the panel (same file) and sometimes is a wrong link (opening an other file the icon seems to be).
    Quit, refresh, open an other file : nothing to get the right link.
    Since the late update march 2018 ; I am on 13.1.
    Thank you for resolving idea,
    Pierre

    5 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2018 Indesign/Incopy Check In Prompt On Close Does Not Actually Check in.

    If we close Indesign or Incopy without checking in, the program will ask us if we want to. When we choose to check in, Adobe will act like it Checks In and then closes, but the changes are never saved back to the original file. Check In only works if we choose Check In manually before closing.

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. Data Merge: Remove blank lines for empty fields no longer works in CC2018

    InDesign CC2018 English latest update. Since the update when data merging from a CSV file blank lines are not deleted. Yes, Remove Blank Lines is checked in the options.

    3 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Please refer to this article : https://indesignsecrets.com/rid-empty-lines-data-merge.php for more information on how the feature ‘Remove Blank Lines for Empty Fields’ work. Basically, if there are some fields that don’t have data in the CSV file, InDesign will remove the blank line in the merged document that is created. However, if you have an entire record(row) missing in the CSV file, it won’t remove that record in the merged document – you will still see an empty record in the merged document.

  15. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    6 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  16. installed font missing

    InDesign 13.0.1 on macOS 10.12.6

    One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

    I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

    This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

    Screen shots attached.

    many thanks

    7 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Please try it out with the latest release and if even then you encountering the same issue, please share the font file of that particular font with which you are facing the issue.

    Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.

    Thanks,
    Payal

  17. Folder Aliases on Server greyed out

    We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
    Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)

    1 vote
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    Need more info  ·  1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Microsoft word

    bug in program InDesign CC 2018 (?)

    Can not import Microsoft Word file in CC 2018 (system Windows 10 Version 1703)

    send a screenshot in Czech language

    translate screenshot: This file can not be placed. No filter was found for the requested operation

    1 vote
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    Need more info  ·  2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. missing scripts after installation ID CC13.0/ID2018 Windows

    Startup scripts are no longer running after installation. The Scripts folder is empty.
    Indesign copies the folder from version 12 and creates the folder C:\Users\<user>\AppData\Roaming\Adobe\InDesign\Version 13.0\de_DE
    But Indesign-scripts now are saved in C:\Program Files\Adobe\Adobe InDesign CC 2018\Scripts
    So you have to copy the script folders by yourself.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  Sumit Garg responded

    Hi,

    Thanks for reporting this issue. Just wanted to confirm few things:

    1) Was there some scripts present in folder C:\Users\\AppData\Roaming\Adobe\InDesign\Version 12.0\de_DE and these are not copied to 13.0 folder?
    2) Is your problem just limited to folder movement or you are facing the issue that your startup scripts are not running?

    Please provide more detail about the issue. Also, It would be useful if you can provide steps to reproduce the issue.

  20. InDesign: 2018, newest update erases all user-saved Workspaces

    Newest update erases all user-saved Workspaces. Newest update to Photoshop 2018 doesn't...argh.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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