928 results found

1. won't shut down

   InDesign 18.0 will not shut down without force quitting.

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2. Opening a menu item such as preferences sets of the "error" sound in windows until the item is closed

   When I open a menu item such as Print or Preferences or Export, windows begins making the "error" sound as if you clicked in an inappropriate spot. The sound continues until I close whatever menu item I opened. This only started with the update to InDesign 2023.

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3. .idlk files not recognized/ignored when .indd files are in a Dropbox directory

   InDesign 2023 v18.00
   .idlk files are not recognized when working from a shared Dropbox folder. This issue appears to be very extensive and well documented. While I understand the many different use cases (synced/not synced, not connected to the internet, etc..) It would just make sense for InDesign to check for .idlk files within Dropbox directories and let Dropbox/Users figure out the potenetial for syncing errors and find a solution when those issues arise.

   This causes very frustrating issues for collaborative teams.

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4. Activated Fonts aren't showing in the font drop down

   The activated fonts aren't showing in the font drop down. They are showing under the Type menu at the top though. Nothing that I can't work with, Just very inconvenient

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5. Indesign GPU enablement on Windows

   InDesign 17.4 x64

   It would be nice and desirable if there was also GPU support in Indesign and Windows 11 Pro like Photoshop and Illustrator.

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6. DAY 41 - Slow Publish Online document loading - Case ADB-25741223-T9S3

   This issue is now in it's 41st day since I reported. Also I've recently noticed that when I go to publish online, even that is slow now. Can adobe please sort this out as Publish Online is an important part of my business and slow document speed means poor delivery for clients
   @Derek Cross @Rishabh_Tiwari @Manan Joshi

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7. text lag is severe in 17.3 compared to slight lag in 17.2

   Mac OS 12.5, Indesign 17.3

   anything that makes text reflow: Text edits, style changes, text wrap around an object lag severely in 17.3. The more text the longer the lag. Can be multiple seconds on a single page doc up to just crashing on an edit to a 50+ page doc when reflowing text.

   I have reverted to 17.2 their is still a little lag but only a second or 2.

   The forum interfacer won't let me upload indesign format files so I cannot provide test files. Email me if you need them.

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8. gpu

   Graphics Card not being used on macOS.

   I am using a MacBook Pro (16-inch, 2019) with AMD Radeon Pro 5500M 8 GB, however the GPU is never being used (according to activity monitor).
   Within Indesign, the GPU is detected, and the GPU-Performance is enabled.

   The performance is really bad and many times the CPU maxes out at 100%, which makes sense because the dedicated GPU is never utilised.

   But why? Shouldn't this work?

   •  

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   3 votes

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9. Actual Size is not Actual Size

   I was trying to view art at "Actual Size" under "View" and using the shortcut. The art is 9" and it is showing 11.0625" instead in InDesign 2022 (v17.2). I would really appreciate this being fixed as soon as possible. Or a solution as to why this is happening to be forthcoming. Thanks!

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10. Opening a document now causes lag for about 30 seconds, where I have no control

    1. Version of Adobe InDesign: 17.1
    2. Steps to reproduce the issues: a. Open document from the Mac Finder. (This lag happens whether I start with InDesign open or closed. b. I have zero control of anything while a progress indicator spins for about 30 seconds. c. A font error dialog pops up, and then I can finally control InDesign, starting by dismissing that dialog. Expected result: I expect instant control of InDesign, since my computer isn't that old and it's a pro model. Actual result: Slowness, lag - way too much, considering most of my documents are 8 pages long with maybe 30 or so links to placed graphics... The test file I'm attaching has a bunch of master pages and a bunch of embedded graphics, but the thing is, it used to be that there was no lag with this document... Now there's lag. That's an issue. Test file, screenshot, video or GIF capturing the issue (optional): Test file attached.

    1. Version of Adobe InDesign: 17.1
    2. Steps to reproduce the issues: a. Open document from the Mac Finder. (This lag happens whether I start with InDesign open or closed. b. I have zero control of anything while a progress indicator spins for about 30 seconds. c. A font error dialog pops up, and then I can finally control InDesign, starting by dismissing that dialog. Expected result: I expect instant control of InDesign, since my computer isn't that old and it's a pro model. Actual result: Slowness, lag - way too much, considering most of my documents are 8 pages long with… more
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11. M1

    I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
    And just scrolling around in InDesign gave me the rolling spin.

    After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
    But working with a bigger magazine file with 50 pages is not doable.

    I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
    I made a clean wipe of MacOs, only installed CC and Indd (and OneDrive for the files) and still same issue.

    Turning GPU OFF or ON did not change a thing.

    My old intel Windows with 6700HQ and 20GB Ram is working better in the same file.

    Btw. Photoshop worked perfectly fine and is waaay faster as the Win Laptop, as it is supposed to be.

    I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
    And just scrolling around in InDesign gave me the rolling spin.

    After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
    But working with a bigger magazine file with 50 pages is not doable.

    I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
    I made a clean wipe of MacOs, only installed CC and Indd (and… more

    3 votes

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12. InDesign 17.1 not working properly

    InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?

    3 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Can you try the following and see if it solves your issue:

    
    

    1. Quit InDesign.
    2. Delete the following:

    /Users/your_user_name/Library/Caches/Adobe InDesign 

    /Users/your_user_name/Library/Preferences/Adobe InDesign 

    /Users/your_user_name/Library/Caches/CSXS/cep_cache

    
    

    --

    Adobe InDesign team

13. BUG - Frame Fitting Option not saving Fitting:None

    InDesign 16.4

    When using frame fitting options > Fitting: is not retaining the option 'None' but defaulting back to 'Fill Frame Proportionally' when checking the frame fitting options.

    Select a frame.

    Choose Object > Fitting > Frame Fitting Options.

    Select Auto-Fit> Fitting:None > Align From: Centre and then click OK:

    Then Choose the same Object > Fitting > Frame Fitting Options. and the Fitting: has not saved 'None' but reverted back to 'Fill Frame Proportionally'.

    I have to do this multiple times before it saves the correct Fitting:

    •  

    •  

    3 votes

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14. De-Stick Alt Key After Zoom

    When I press and hold the ALT key (Windows) to zoom with the mouse wheel, it doesn't release the way a sticky key should - once finished with mouse wheel zooming, I have to tap the Alt key a -second- time to release it. Not doing this results in the menu bar becoming active. Example: Press and hold Alt and zoom with the wheel. Finish zooming and release the sticky alt key. Now Tap the letter W to enter Preview mode ... but instead of Preview Mode, InDesign will drop down the --W--indow Menu, tapping W again then drops down the --W--orkspace menu etc. This is a workflow killer.

    Adobe has other sticky keys that muscle memories remember (space bar, etc..) so to expect a) the user to remember that this tool behaves -different- and b) the user now has to add -additional- key strokes makes for a bad user interface experience.

    Thanks in advance for fixing this

    When I press and hold the ALT key (Windows) to zoom with the mouse wheel, it doesn't release the way a sticky key should - once finished with mouse wheel zooming, I have to tap the Alt key a -second- time to release it. Not doing this results in the menu bar becoming active. Example: Press and hold Alt and zoom with the wheel. Finish zooming and release the sticky alt key. Now Tap the letter W to enter Preview mode ... but instead of Preview Mode, InDesign will drop down the --W--indow Menu, tapping W again then drops down… more

    3 votes

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15. InDesign 17.01: UI scaling range issue on high-DPI monitors

    PROBLEM:
    Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

    MY SETUP:
    2x EIZO CS2730 27" monitor @ 2560x1440px
    Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

    Please have a look at the two screenshots showing the InDesign environment at 125% Windows OS display size and at 100% "standard size".

    SOLUTION:
    I ask Adobe to extend the UI scaling range to more "stops" and make lower values accessible for high-DPI monitor setups with Windows OS scaling factors above 100%. Thank you!!

    PROBLEM:
    Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

    MY SETUP:
    2x EIZO CS2730 27" monitor @ 2560x1440px
    Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

    Please have a look at the two screenshots showing the InDesign environment at… more

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16. Display Performance Issues

    InDesign 2022 is having issues with Display Performance that results in spinning wheels and instability.

    The only way to scroll successfully without locking up is to adjust the Display Performance settings under Preferences. On all previous versions, I have always had my settings to High quality. Now, the only way to be able to use the program without issue is to change the Raster and Vector settings to Proxy instead of High.

    I can continue working that way, but the result is that all my graphics are pixelated and grainy, making it near impossible to see what I am working with.

    Is this an issue others are having with the new release?

    InDesign 2022 is having issues with Display Performance that results in spinning wheels and instability.

    The only way to scroll successfully without locking up is to adjust the Display Performance settings under Preferences. On all previous versions, I have always had my settings to High quality. Now, the only way to be able to use the program without issue is to change the Raster and Vector settings to Proxy instead of High.

    I can continue working that way, but the result is that all my graphics are pixelated and grainy, making it near impossible to see what I am working… more

    3 votes

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17. Can't scale proportionately in latest Mac Big Sur update

    I can no longer scale proportionately using the shift and command key.

    3 votes

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18. Can no longer change fonts in the glyph table

    Can no longer change fonts within the glyph table.

    It used to be possible to have a character selected and change fonts or typefaces in the glyph table to discover where that character exists in another font. Now it only reverts to whatever paragraph or character style is already applied and doesn't allow the font to be changed.

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19. InDesign is still unusably slow

    Despite many many threads about this, I cannot find an answer that solves this issue. I am getting a spinning wheel on almost every action I perform in InDesign. It spins for around 10 seconds and then is good until I do anything else. It is incredibly frustrating.

    I am running InDesign 16.3.2 a part of Adobe CC 2021.
    I am on a 2018 MacBook Pro, running Big Sur 11.4
    32 GB Ram
    2.9GHz i9 Processor

    I have tried a bunch of 'answers' from previous threads but none seem to work. Please help!

    3 votes

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20. Can't drag & drop elements into CC Libraries panel

    In the latest version (16.3.2), drag and drop of a graphic on to the CC Libraries panel no longer works - is broken. I have to use the "Add elements" + button instead.

    I've quit and restarted InDesign, I've restarted my Mac. No change.

    3 votes

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