257 results found

1. publish online shrunk window

   My publish online window looks shrunk and i can't see the percentage or the sharing icons.

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2. Error 39 - An error occurred while uploading your document. Please try again.

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have been able to identify that InDesign will ignore the PAC file and attempt to go directly to some Amazon endpoints which is causing the error.

   I contacted Adobe Support via Chat and was advised my request was forwarded to an expert however I have received no communications since then or a reference number to persue the matter.

   Is there any additional settings within InDesign where I can specify a proxy?

   Many thanks in advance,

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have… more

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3. Bullet/number markers included in adjacent hyperlinked text when exported as HTML

   When exporting content containing bulleted/numbered lists to HTML (using the Bullets/Numbers: Convert to Text option in HTML Export Options), bulleted or numbered list item markers that are immediately followed by hyperlinked text get included with the text inside an <a /> tag. It would be more predictable (and easier to format with CSS) if the bullet/number markers remained outside of the <a /> tag.

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4. Endnote Links Not Functioning When Published Online

   I have a complex document (725 pages across 15 chapters) in which each chapter contains between 75 and 300 endnotes that I imported from the most current version of MS Word into InDesign 2021 (v. 16.4 x64). When I export a chapter as a PDF, everything works reasonably well (although links between in-text endnote numbers and endnote references simply jump between applicable page numbers, rather than to the notes themselves, but I can live with that). But when I publish a chapter or the whole online, only the bookmarks from the InDesign TOC feature work. The links between endnote numbers in text and their corresponding references in the endnotes do not work at all. Clicking on the blue text does nothing. Is this a known bug when publishing online? Is there a work-around?

   I have a complex document (725 pages across 15 chapters) in which each chapter contains between 75 and 300 endnotes that I imported from the most current version of MS Word into InDesign 2021 (v. 16.4 x64). When I export a chapter as a PDF, everything works reasonably well (although links between in-text endnote numbers and endnote references simply jump between applicable page numbers, rather than to the notes themselves, but I can live with that). But when I publish a chapter or the whole online, only the bookmarks from the InDesign TOC feature work. The links between endnote numbers… more

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5. publish online mobile

   InDesign 16.4

   When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

   I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

   This is a major issue for us as a lot of people will want to view this document on mobile.

   I've attached a couple of screenshots

   Thanks

   InDesign 16.4

   When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

   I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

   This is a major issue for us as a lot of people will want to view this document on mobile.

   I've attached a couple of screenshots

   … more

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6. Audio / Video file as a button

   Unable to convert video or audio file into a button.
   Please include this feature so that we can hide audio or video with a button click.

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7. Sound not working in interactive epub

   This epub played fine before now nothing that I do makes the sound play. I removed/reimported them but they no longer play in preview or when pubished. These are small free sound effect files like bird songs etc. All royalty free.

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8. Version CC 2021 - All the documents I had in Publish Online have disappeared.

   Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?

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9. QR codes genenerated don't work with the last version of Indesign 16.3.2

   QR codes genenerated don't work with the last version of Indesign 16.3.2

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   Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   User has confirmed that the issue is no longer reproducible for them now.
   Closing this issue.

   Thanks,
   Adobe InDesign team

10. ePub export creates huge png files

    When exporting a .indd document as an epub the resulting file contains huge png files in size. These are colour boxes I have created - not images. Some up to 9000 x 4000. This is despite the document being 2300x1600.

    You cannot upload the file for Apple iBooks because they have a limit on file dimensions of 4mb (ie: 2000x2000).

    Please can you provide a way of reducing the file size of these .png colour blocks before export.

    I am using In Design CC 2021 latest version (dated 29 July 2021).

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11. Publish online video in Safari lags slow load

    Can someone please escalate this to Apple if its a Safari issue?
    Its been mentioned several times now.

    Pages with video published online will lag and slow load in Safari.

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12. Inability to process transparency effects in rollover button states.

    I want to create a rollover effect for my TOC. It's a three page TOC. There are almost 200 listings. I cannot make every line a button. That would be crazy. So I wanted to just place the text on one layer, and a 50% transparent box that is a button that appears on rollover. But evidently that cannot be done? How else might I handle this?

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13. Clearer online navigation arrows on web - Accessibility & UX Improvements

    Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.

    A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...

    Stu

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14. Interactive "Go to Page" destinations don't update when pages are added or removed from document.

    One of the possible interactive actions in a document is "Go to Page." I can have a button jump the Publish Online view to a different page in the document. Unlike EVERY other page-related function in InDesign, the page number designated doesn't update if a page is added or removed between the button and the target page.

    Example:

    I set a button on page 3, that when clicked jumps the view to page 10. If, later in the document creation/editing process, a page is deleted between these pages, the view still jumps to page 10, not page 9 which is the new number of the intended target.

    I'm working on an online catalog that has over 50 interactive page jumps, and the client wants to drop a page. As things stand now, I'm going to have to go back to each and every button and recode the new destination page numbers manually. ARE YOU KIDDING ME???

    All I'm asking is that the functionality be the same as every other page-number-related feature of InDesign.

    One of the possible interactive actions in a document is "Go to Page." I can have a button jump the Publish Online view to a different page in the document. Unlike EVERY other page-related function in InDesign, the page number designated doesn't update if a page is added or removed between the button and the target page.

    Example:

    I set a button on page 3, that when clicked jumps the view to page 10. If, later in the document creation/editing process, a page is deleted between these pages, the view still jumps to page 10, not page 9 which is… more

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15. publish online doesn't respect layout

    I can't drop screenshots for confidentiality reasons, but the proportions of objects in the exported 'Publish online' site don't match proportions in the inDesign document.

    -images are strangely blurry even though they have more than enough resolution
    -online objects not aligning with where they appear to on page in working doc, and scaling/cropping within their boxes differently too.

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16. v. 16.1 of InDesign running on Apple OS 10.15.7. My whole Mac system crashes in the middle of executing File>Publish Online (ie, to EPUB).
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17. Publish Online Image Scaling Issues

    I'm running into an issue where images don't render at the correct scaling for Publish Online. See screenshots.

    The image types affected appear to be PNG and SVG images. I can fix this by re-exporting the image as a JPG but that is a massive waste of time – we use SVG images heavily to keep file sizes down. If they don't scale correctly in Publish Online, it makes the feature basically useless for us.

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18. InDesign version 16.1. Hyperlinks interactivity function not working properly.

    When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

    Steps to recreate the issue:
    1. Set up document
    2. Set up multiple hyperlinks (mine are objects rather than text)
    3. Preview in interactivity panel and/or publish online

    Expected Result: Links should be in the document. Links should appear as clickable when hovered over.

    Actual Result: Some links do not appear (randomly). This happens no matter what you do to try and change it. Even if you try adding various other links to the selected object, or adding the same link that works in other objects...some objects refuse to translate as hyperlinks in the published version.

    I'm pretty sure this is a new issue, although I have tried reinstalling old versions of the software and the problem reoccurs. So have updated to the newest version again. Please help! Thank you

    When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

    Steps to recreate the issue:
    1. Set up document
    2. Set up multiple hyperlinks (mine are objects rather than text)
    3. Preview in interactivity panel and/or publish online

    Expected Result: Links should be… more

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19. Problem

    I have a problem: Online Publish printing of the file does not work. All links are marked with an x

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20. publish online

    When I try to view my published document, I just get arbitrary website information such as below. The same issue when I try to view my Published documents dashboard.

    {{pageDetails}}
    {{docInfo.map.documentName | limitTo: (isTouch ? 30 : 80)}}{{docInfo.map.documentName.length > (isTouch ? 30 : 80) ? '...' : ''}}

    {{pageDetails}}
    English
    ✓Deutsch
    ✓English
    ✓français
    ✓日本語

    Also, this bug report platform is not letting me upload jpegs or pngs.

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