Media panel crash
I’m using Indesign 2020 and every time I go to window<interactive<media and the panel opens the second I click it it becomes huge and then Indesign freezes
David Bernobic
shared this idea
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
6 comments
-
Anonymous
commented
This is happening to me as well. The Media window becomes huge and unuseable.
-
Sanyam Talwar
commented
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
David Bernobic
commented
Using a surface Pro 7 when opening the media panel , the panel gets huge when clicked to move it and then InDesign freezes.
Have tried everything to no avail. -
Anonymous
commented
In design 15.0.1 latest update media tool is still not working correctly , video preview is large and no option for playback tools, have reverted to old version again
-
Anonymous
commented
media tool is crashing pc, also no video control option
-
Anonymous
commented
media tool is opening then crashing In Design.