Undo Not Working properly in InDesign 2020
InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.
Please update your InDesign application to get this fix.
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Adobe InDesign team
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david commented
I am having this problem as well. Transitioning from CS5 on a brand new MacBook Pro has been the absolute worst experience. The time lost, the frustration and the complete lack of support is astounding! I pay how much a month for this? According to this thread, the problem has been going on since last year and you guys have not been able to fix it?!?! To add further insult, like rubbing salt and lemon juice to a festering wound, I see the latest post by smiling ADMIN Ravi Kiran, saying it's fixed........ Complete and bold faced lie. I have the latest version and yet, no command Z, No Save as unless it is a brand new file. When can I expect to have a product that works as well as the version I purchased years ago? What kind of compensation and support can I expect?
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- commented
i had the same problem, I lost a lot of work. I installed an older version of indesign. cmd z and undo work in version 15.0.1.
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Anonymous commented
I am having the same issue and I am updated to 15.1.2!! So frustrating right now. Any suggestions?
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Stefan commented
We also have the same problem in our agency with the Indesign version 15.1.2. Using comand +Z the programm is jumping to the last saved step and it is not possible to go back for single steps!!!
We have 2 brand new iMacs. On one it works as ist schould, and on the other it doesn't!!!
We can't work with this programm on that station with this problem! Please fix it!! -
Anonymous commented
This is not working in 15.1.2 -- please fix!!!!!!!
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Carrie commented
I am running into the same problem with version 15.1.2 Please fix!
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Terence McGinnis commented
I am using InDesign 15.0.2 and Command Z Undo still does not work. Irritating as ****. What's next? No cut and paste? Not acceptable at all.
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Nettie commented
I've tried "Anonymous" 11 May work around below and so far, so good (fingers crossed!)
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Nettie commented
OMG this has just started happening to me yesterday and today and I've lost hours of work!! Not acceptable especially when paying the subscription and everything is up to date. Not happy.
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Phil commented
The same problem is back in InDesign 15.1.2
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Anonymous commented
I have the most up to date version of indesign, just made a new file (the first time ive used this program in about a year) literally the first new file I made this happened about 3 hours into working. Seems like this has been an issue since 2010. Whats the point of this program existing if you can't save your work?
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Anonymous commented
Same problem and I have the update. Really aggravated!
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Anonymous commented
this has not been fixed in the latest version 15.1.1 x64 as of 14 August 2020
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Zachary Albrecht commented
I'm too am having this issue. This needs to be fixed!
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Miu commented
is adobe going to throw out a new update to fix the bug? im super annoyed with the fact I can't undo my stuffs.
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James commented
Bug still exists in 1.5.1.1 - and no, I do not have Adobe World Composer set, so that's not the problem (or the workaround). I also have no apps with "secure text entry" as an option, and it is not turned on in the macOS 10.15.5 Terminal app.
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James commented
How is it that this bug is back in 15.1? By my count, this same bug has been fixed at least twice already in the last few years.
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Anonymous commented
******* indesign undo again
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Anonymous commented
Oh I got it .
Thank you for the help!
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Anonymous commented
Ok, for everyone who is having this issue, here are the steps I was given by Adobe Support to solve for it (for macOS users):
- Quit out of all Adobe programs and Creative Cloud
- With Finder active, use the top menu to select Go and choose "Go to Folder..."
- Enter "~/library"
- Go to Preferences > Adobe InDesign and rename the "Version <number>" folder and rename it to "Version.Old.2"
- Go back to the ~/library folder and go to Caches > Adobe InDesign, and rename the "Version <number>" folder to "Version.Old"
- Reopen InDesign. It will make a new Version folder in each of those locations automatically.This will cause you to lose your preferences and Workspaces though. You can recover that information by copying the related files from the Version.Old2 folder in Preferences. For instance, I copied my Workspace files (<Workspace Name>_CurrentWorkspace.xml and <Workspace Name>.xml into the new Version folder and after restarting InDesign, the Workspace was back. Scripts and other folders are also inside that Preferences folder.
Give this a shot if you are having this issue. It worked for me, but if it doesn't work for you, you can always copy all of the files from the Version.Old2 and Version.Old folders, paste them into the new ones, and delete the old and it'll put everything back where it was.