Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
336 results found
-
double layout page has become a PB spread. some pictures missing
In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
This is a disaster as I have to get the completed magazine to the printer ASAP!
Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
eyedropper
Eyedropper not working in CC2018 (ME enabled). When I click a blank square then use eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead. And while testing just now, if I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears. Text blocks fail to copy too and all eyedropper options are selected. This wasn't an issue with CC17.
2 votesHi
There are two different issues mentioned here, and let me address them separately:
1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
>>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
>>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to… -
background issue PDF
I can not export a DPF file from my InDesign file. I keep getting the message that a background issues has occurred and the PDF can not be saved. HELP!!!!!
2 votesWe have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
-
Fix it!
Footnote symbols at the beginning and at the end of the footnote I can't delete them nor the space that associated with the damn blasted symbol.
It's just a mess. Endnotes footnotes it's a horror show to deal with them. I wasn't before but with this update---truly a horror show.
2 votesHi,
Thanks for mentioning this. Do you mean the blue braces at the end and start of endnote text?
Those are just markers that depict the start and end of endnote text. This will not be printed or exported. helpx.adobe.com/in/indesign/using/endnotes…To adjust the spaces, please explore and set the Type→Document Endnote options.
Please let us know if this helps you out.
-Aman
-
InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that.
InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that. But if you do right mouse button, or spell check, it does know the word is misspelled, offering correction suggestions. We really need to see it "dynamically" as one types; this feature is not working.
2 votesPlease check to see if you are not in one of the following Screen Modes : Preview/Bleed/Slug. In these modes, the red underline for Dynamic Spelling is not shown.
-Adobe InDesign team
-
gpu performance not working
This literally just started happening today. I have not installed ANY new anything.
I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
Running latest version of InDesign CC 2018 build 13.0.1
As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…2 votesHi ,
Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
If issue is specific to some documents then please share these documents for analysis.You can send us your packaged document with assets to “sharewithID@adobe.com” email address.
-
Objects on canvas move down when new page created
Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...
Version: 13.0/CC 2018
Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
Expected result: for the content to stay on the canvas of the pages…2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
2 votes
We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017
Work space is not visible and welcome screen doesn't disappear
2 votes -
pipette does not work in cells of tables
pipette does not work in cells of tables
2 votesDouble-click the Eyedropper Tool to open Eyedropper Options dialog.
Check that Character and Paragraph Settings option are checked ON. -
Page icons not displayed in vertical and horizontal configuration.
There seems to be a bug with the pages palette, the icons do not display correctly in vertical and horizontal configurations with some dissapearing off the side or below.
2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Copying/cutting a table causes InDesign 2026 to crash
Cutting and pasting tables causes InDesign to crash. This is especially true if there are any interactive elements in the table. You will receive crash reports every single time it crashes while I finish my work.
1 votePlease submit the crash report to us. (Guidelines to submit a crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
Crashes while editing cross-references
- InDesign 21.0
- Select cross-reference in text (see screenshot)
- Double-click name of cross-reference in the panel to edit
- Entire program freezes and has to be force quit (waited for about 20 min.)
This happens with a couple of cross-references again and again. Some other cross-references work as they should.
Document uses >500 Cross-references on several layers1 votePlease submit the crash report to us. (Guidelines to submit a crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
pdf exports to new indd file
When exporting (interactif or print) to pdf and selecting the option "view pdf after exporting", a new Indd file is created with an editable pdf in it. We can delete the file, but not the pdf (because in use by INDD??) On win 10 and in indesign 2026
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
palettes stay closed
Our entire department recently did the newest update to Adobe InDesign (21.0)
Steps to reproduce the issues: Close document and open another oneEvery single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.
Expected result: Pallets pop open so I can make changes on my file
Actual result: Pallets highlight like they will open but actually stay closed…1 voteHi Margery,
Could you record a screen recording and share it?
Are you on Windows? Windows 10 or 11?
--
Adobe InDesign team
-
placing illustrator images
One of my students was having an issue when placing a native AI file inside InDesign 21.0 that the graphics became distorted. His image was not very complex. He had a some columns and rows of circles that display and print in a totally different way then they are in the Illustrator file, and some white shapes he had on top of a solid color area disappeared. Everything is fine in Indesign when it is first placed, but if he goes back into Illustrator makes a change and then updates the modified link, that is when the change occurs. The…
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
imported mp4 showing as lines and not allowing poster frame
When importing an MP4 the frame no longer shows the first frame image, it shows diagonal blue lines. A poster frame can also no longer be set.
I've tried opening an old Indesign file that had an MP4 with a poster frame set and reimport the exact same MP4 next to it and it seems that the original MP4 works as expected, however the newly imported version of the same file doesn't show an image of the video and a poster frame cannot be set.
Please find an example screenshot of this uploaded, showing the original MP4 working as expected…
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
InDesign v 21.0 packaging bug hung up on idml file
I created a document in the previous version of InDesign (v 20.5.1) and recently converted it to the new version to test things out. I was unable to package the design files from this file, it always seemed to get stuck on creating pdf and idml file and would completely freeze the program. It's definitely creating the files because the folder is there, but the idml file is only 1kb in size, so it's not being created properly. I converted the file back to the previous version and packaged and it did it with zero issues. Something different is happening…
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
Can no longer expand palettes to full window screen height
After upgrading to ID 2026, I can no longer expand my palettes to the full height of my screen. In the attached screen shot, the palette is as tall as I can make it. This seems to be the case for all palettes, not just layers. My screen resolution is 2560 x 1440.
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
—
Adobe InDesign Team
-
Writing in Arabic is not possible in the new version
In the new version, it looks that writing in Arabic is not possible (the letters are not connected). Is this a bug? I tried to reinstall the new version and I already have my other Adobe products and account set to "English support Arabic" in languages
1 votePlease send the following information to sharewithID@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
- Don't see your idea?