213 results found

1. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

2. "Insufficient data for an image" error is shown on opening PDF in Acrobat

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

   I hope you can look into this and perhaps address it in the new InDesign version.

   Best regards,
   Mike Böger
   Moolenaar BV

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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   11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

   Please download this update from Creative Cloud Desktop app to get the fix.

   
   

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   Adobe InDesign team

3. "Selection" and "Direct Selection" tool icons mixed up in toolbar

   The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

   The mouse arrows themselves remain correct, as do their functions.

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

   
   

   Please update to this latest version to see the change of these tool icons.

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   Adobe InDesign team

4. Publish Online feature has issues when viewed in iOS 13

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

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   12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest InDesign version - InDesign 2023.

   
   

   --

   Adobe InDesign team

5. Cmd-O or Cmd-N doesn't work after InDesign starts up.

   This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

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   26 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

6. InDesign performance issue: Hangs when exporting to PDF

   1. Latest Indesign CC, Windows 10
   2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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   32 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

7. Load DTD throws error in InDesign 2022 (17.0)

   When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

   Error text:
   .
   Line 941, Column: 18

   In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

   <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

   Even using the same DTD in the same file, this issue doesn't always occur. I am typically able to get around the issue by scrolling around the document or clicking on text boxes, then simply running the tool again. It's unclear what could be causing this different behavior each time the tool is run.

   This also affects document.loadDtd in the scripting object model.

   When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

   Error text:
   .
   Line 941, Column: 18

   In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

   <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

   Even using the same DTD in the same file, this issue doesn't… more

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue was fixed in InDesign 17.2

   Please update to this version or later to get the fix.

   
   

   --

   InDesign team

8. IDML: missing Font Style property in Character Style after export

   Version: InDesign CC 2020 15.0.1

   How to reproduce the bug:
   1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
   2. Save in INDD file format
   3. Export the IDML
   4. Open the IDML and you will notice that the bold property for the Character Style was lost

   Expected result: the Character Style should be the same as in the original INDD file

   Actual result: the "bold" property was lost during the export process. The INDD file is fine.

   I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

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   5 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

9. import pdf comments

   1. ID 14 Mac
   2. Copy text out of a comment to paste into layout
   3. Would expect that the cursor could be used to select all or part of an imported PDF comment
   4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch back to ID to paste.

   1. ID 14 Mac
   2. Copy text out of a comment to paste into layout
   3. Would expect that the cursor could be used to select all or part of an imported PDF comment
   4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch… more

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

10. Graphics glitches galore on M1 MacBook Air + external 4K monitor

    InDesign 17 on an M1 MacBook Air with Big Sur is barely usable with an external 4K monitor. There are graphic artifacts everywhere, especially near the margins/edge of boxes which makes it hard to know if anything is aligned properly. Everything looks okay on the laptop's built-in display but is distorted on the external.

    Also, when scrolling, the screen updates sporadically and usually does the Windows 95-looking stuck window effect.

    If I turn off the GPU it looks better when working statically but when scrolling it is even worse.

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    20 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in InDesign v. 17.1

    Please update your copy of InDesign to this version to get the fix.

    
    

    --

    Adobe InDesign team

11. Spellcheck is grabbing the comma after words, causing an error

    Since upgrading to Indesign 2021 v16.0, when I run a spell check, if it catches a word it thinks is misspelled but that word has a comma after it, spellcheck also grabs the comma. If I attempt to Add that word to my user dictionary, I get an error "Words ending in punctuation other than ending periods may not be added into the dictionary". This never happened in previous versions of Indesign. See attached screengrab.

    (MacOS Catalina 10.15.7 // Macbook Pro Mid 2015)

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

12. Vertical Text Alignment not working correctly in InDesign 2020

    I recently upgraded to InDesign CC 2020 and find all the text in circles not aligned vertically center. Document was last opened in CC 2019 and these were fine. I haven’t modified these since. Rectangles are fine. See attached example - clearly not right and inconsistently so. I have tried every setting and I can’t get them to line up. Thanks!

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    18 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    If you have created documents from ID15.0 where you see this issue, please do a Force Recomposition of the Text Frames (Cmd-Opt-/ on Mac, Ctrl-Alt-/ on Win) to make it work correctly.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

13. Import PDF Comments - New Bugs identified

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer the attachment 4_Error5.png)

    Please check and fix quickly, also let me know, if you need any clarifications on the above reported feedbacks.

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer… more

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    4 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

14. World-Ready Composer Is messing up the kerning in Latin fonts

    I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

    I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning on and off various settings—justification settings, kashidas, etc.—and their effect seems to be random. Sometimes the changes fix the problem until the page redraws, sometimes the errant kerning is corrected in one location but shows up in another location, sometimes nothing happens at all. I'm attaching two screen captures of a book that I have in production now with the word "economics" selected in each. In the shot with the World-Ready Paragraph Composer active, you can see the extra kerning between the "e" and the "c." In the shot with the WRPC deactivated, the word looks as it should.

    Is this a bug? If not, what am I doing wrong? If it is, when might we expect a fix. Unfortunately, I have a deadline on this project now and can't see any reasonable way to fix this. Thanks for considering this problem.

    I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

    I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning… more

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    10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

15. Icon Panels do not expand correctly when Application Frame is OFF.

    Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

    ISSUE
    When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
    The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
    Attaching screenshot for reference.
    No problem when Application Frame is enabled.

    TECHNICAL INFO:
    macOS Sonoma 14.2.1 (happened in prior OS versions too) – Retina 5K, 27-inch-2019
    Adobe 2024 (19.2)

    TEMPORARY WORKAROUND
    Change preference of UI scaling to smallest.

    Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

    ISSUE
    When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
    The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
    Attaching screenshot for reference.
    No problem when Application Frame is enabled.

    TECHNICAL INFO:
    macOS… more

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    12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in InDesign 2025 version (20.1 update).

    
    

    --

    Adobe InDesign team

16. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign CC 2020 as soon as possible. An please in InDesgin CC 2019 Excel-Numbers with a sign for thousands place (e.g. 2'153) imported with a non correct sign (e.g. 2'153 imports to InDesgin CC 2019 as 2Õ153). Please verify this also.

    Many thanks in advance,

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign… more

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    16 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

17. GPU Performance makes colours dull/desaturated

    With GPU Performance enabled, all colours appear desaturated. In fact, it looks like colour management is simply turned off. Please note, this is not a Transparency Blend Space issue. It affects Spot, RGB and CMYK colours.

    With GPU Performance disabled, colours appear vibrant and correct. It would be great to have this issue resolved, as I certainly want to take advantage of the GPU when using InDesign.

    —

    InDesign 2023 v18.0
    MacOS Ventura 13.0
    MacBook Pro M1 Max 32GB RAM

    13 votes

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    6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This was an issue with the initial Apple's Ventura release.  

    It has been addressed in Apple's latest Ventura OS updates (13.1 or later).

    
    

    --

    Adobe InDesign team

18. Khmer Script Punctuation Line Breaking Is Broken

    Regression Bug (used to work in InDesign CS 5.5)

    Adobe InDesign CC 15.03 currently will break lines between Khmer script and its punctuation even though no space is present (Khmer Unicode Punctuation: https://en.wikipedia.org/wiki/Khmer_script#Spacing_and_punctuation ) as pictured in the attachment.

    Desired Result: Khmer punctuation should stay with the Khmer script preceding it (just like an English period, comma, question mark, etc. does). The whole word should line break with the punctuation (currently Khmer uses zero-width spaces [U+200B] to indicate a word-boundary).

    •  

    13 votes

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

19. ALT Text not appearing in group

    InDesign 2020

    Issue: I have a screenshot with alt text included (typed in the Object Export Options dialogue). I then have a simple red box (rectangle tool, no fill, 2pt stroke) highlighting a section of that screenshot. When I group those objects, and export a tagged PDF, I get an error in Acrobat stating that no alt text exists.

    Expected result: Alt text should appear.

    Actual result: No alt text is present, or the assigned alt text is not recognized and is flagged by Acrobat's accessibility checker.

    This issue did not exist with ID 2019.

    13 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue was made available in InDesign 2022 version.

    
    

    --

    Adobe InDesign team

20. Keyboard shortcut Ctrl+Right Arrow / Left Arrow in tables

    InDesign version 14.0.

    The keyboard shortcut "Ctrl+Right Arrow" to move one word to the right does not work when the text cursor is in a table. Same for "Ctrl+Left Arrow", to move one word to the left.

    13 votes

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    16 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020.

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team