Export PDF is crashing PAC checker due to font issue
Since version 18.4, sometimes the embedding of specific fonts is causing PAC to get a system error. I know this because I sent my file to Axaio (made-to-tag) when I couldn't figure out why PAC was not working. They told me this started happening since version 18.4, which has something to do with fonts. They suggested finding a TrueType version of the font to get around this bug or download 18.3. I use Indesign all the time and need this bug to be fixed.
Could you tell us which specific font are we talking about?
Pl. let us know.
Adobe InDesign team
Shane Smith commented
It's completely random. It works on one file and doesn't on the other. Axaio has been in contact with you and PAC about the problem. Here is the reply I got from Axaio:
thank you for your request. We have already seen this error recently. Unfortunately, this is caused by InDesign since 18.4. In the current InDesign 18.5 it is still a problem. Until InDesign 18.3 the export was still ok. We are also in contact with the PAC vendor. The problem is somehow font related. In another InDesign file we found out that it works if the "Avenir Book" is used as True Type instead of the "Avenir Next LT Pro Regular" (Open Type).
So you can try to change the font. We recommend downgrading InDesign to 18.3 via the Creative Cloud app. We will keep you updated with any news on this.