Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. layer

    A non-visible layer makes background printing from an imported illustrator file disappear on 2nd page. Was printing using the 'print' indd file.
    Also, hidden layers can also show the text as rasterized boxes if not updated.

    I lost money and a print task because of it.

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings.

    Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings. Prints fine with a pdf.

    2 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  3. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  4. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    3 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. When stepping an repeating

    Not really a bug, but would make more sense to put the dimensions before the number to step or have it default to a blank palette every time. If the values exceed the page then it automatically converts it back to the previous numbers. While it's an easy fix, it is still frustrating. Still, indd by far one of my faves of all time. Very artist friendly!

    1 vote
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  6. Index Sorting is not matching with Microsoft Word Sorting feature

    We received an escalation from our client that sorting on the index entries generated from InDesign is not matching with MS-Word sorting. Attached the marking received from client for your quick reference, please confirm whether we can consider this as Bug and can be fixed in the upcoming versions?

    0 votes
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  7. Files with special characters

    When linking files with special characters in their name (German umlauts, to be precise) on an Apple Macintosh system, exporting the project and transferring the whole stuff to a windows system, everything looks perfect, but
    - links in the indd file to assets with umlauts are recorded as missing
    - relinking on a per-folder-basis does not find them, either

    Workaround: re-link each file on a per-file basis.

    Guess there is something wrong in the way indesign handles the file names internally (i.e. some encoding issue).

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. Printer configuration

    Since the updates on Tuesday, January 23 2018, I am unable to print using my printer's fold and staple feature, which has never been a problem in the past. Also, I now have a notice that fonts are missing from my computer, and these are fonts I have used for several years.

    1 vote
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes
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    34 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

  11. Layers with visibility or printing turned off still appears when printed.

    layers that have visibility turned off and layers with the layer option set to "do not print" don't show up on the monitor but are present when printed.

    Mac Pro 2013, OS 10.12.6
    ID CC 2018, 13.0.1

    3 votes
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  12. Print Settings do not apply the first time

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB

    Indesign 13.0.1

    Choose File/Print
    Select Paper Size: Defined by Driver
    Click the Setup button
    Click the Preferences button in the Print window
    Change the paper size using your print driver
    Click OK
    Click Print in the Print window

    Now the print area will be mis-aligned, and centering will not work correctly

    Workaround:
    Open the driver interface again, then close it. Paper settings will be correct.

    Tested on drivers:
    Canon ipf…

    1 vote
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  13. 1 vote
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  14. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    64 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  15. dopo l'aggiornamento non tiene i parametri di stampa all'interno del driver

    col nuovo aggiornamento non tiene i parametri della stampante allinterno del driver

    1 vote
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  16. paper size printing problem for SurfaceBook

    hello I have a problem with my Surface Pro Book. It refuses to print in 11x17 or custom size. The only sizes available are letter, A4 and two others are around letter size too. I don't know what is wrong with it. But it definitely a hinder in printing

    1 vote
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  17. Paragraph shading disappears when printing to postscript

    We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

    4 votes
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  18. Missing links in packages

    Link paths are the original paths, not the ones redirecting to the package's folder, although 'update graphic links in package' is activated.

    2 votes
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  19. cannot print the document grid

    Even with the options for print visible guides at baseline grid and print nonprinting objects selected it will not print the document grid.

    2 votes
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  20. print dialog page size

    Since the latest version, the print dialog box no longer clearly shows when the image area exceeds the page size on the preview in the lower left. Before, the image area that would not print would be greyed. That is no longer the case.

    1 vote
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