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Adobe InDesign: Bugs

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134 results found

  1. Share for Review - Interactive PDF 'Jump to Page' feature not working

    Hey,

    I have a contents page in my Interactive PDF, that when you click an item on it, it jumps to the corresponding page in the PDF. However, on the Share to Review site, it jumps to the wrong page - always to the page after the one that it should jump to. When I export the PDF normally, it functions as expected, it is only on the Share to Review site that it doesn't work.

    Was wondering if a fix could be found for this, as we are having to explain this to clients every time we send a…

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  2. Share for Review - Critical Scrolling Bug with Large Documents

    Indesign Version 17.0

    When scrolling in large documents (200-500 pages) the browser-window of Share for Review the screen hops between 3-5 different screens multiple times a second. This bug makes the feature basically unusable. Sometimes it snaps back (maybe after rendering correctly?), sometimes it just doen't.

    The bigger the document, the faster the error seems to occur. Working on my 200 page-document with my team is essentially impossible right now.

    There is a post about this over here with a video: https://community.adobe.com/t5/indesign-discussions/share-for-review-scrolling-bug-with-large-document/m-p/12516079#M452898

    Our team has this problem on Mac, Windows - and on Safari, Chrome and Firefox (didn't check other…

    11 votes

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    6 comments  ·  Share for Review  ·  Admin →
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  3. share for review comments are unmapped

    my editors are able to add comments to a share for review pdf in a browser without choosing a tool. they highlight text and add a comment, click submit, and the comments come up as unmapped. i'm on InDesign 17.4.

    i was able to replicate this problem myself by opening the share for review pdf in my browser (both chrome and safari) and adding comments without selecting a tool. there should be a bubble tool or something for general comments. as is, users believe they are leaving comments on specific words.

    expected: users should not be able to highlight text…

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  4. Share for review comments disappear when updating link

    I am currently working with a 102 page document that is shared with several customers. Once I make edits and I update the link, all comments from myself and the customers disappear. Even after restarting my computer, updating InDesign, signing out and signing in of Creative Cloud, the problem still persists. I am working on a MAC and InDesign version 17.2.1. This problem is only happening with one project file, and I've also tried moving all of the pages to a new document with no luck. I appreciate any help.

    2 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  5. Share for Review: 404 Error, I'm the owner but receive no access

    I have hundreds of share for review links that all don't work anymore, neither for me nor externals. They all end up at 404. When I open the indd, I get the message that I'm not permitted to create or update a review link because I'm not the owner — I am. I've tried logging out and back in but that didn't help. My indesign is fully up to date at version 17.3.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  6. Share for Review Unreliable

    I love the share for review function, however it is proving too unreliable to be used in a professional setting.

    Here are the issues that my team and I encountered on a regular basis:

    Review comment window is blank
Updating sharing link freezes program
Review page in browser won't load (spinning circle of death)
Document in browser glitches and jumps around when trying to navigate

    These are pretty serious issues that need to be resolved. I like the innovation, but in order to make it part of our process, reliability is the most important aspect.

    5 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  7. Share for Review- White/Black screen only

    When I try to Share for Review, I only see this. I have updated my software to the most recent release. Any advice is greatly appreciated.

    166 votes

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    201 comments  ·  Share for Review  ·  Admin →
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  8. Share for Review fails to update

    No issue creating a Share for Review. However updating an existing Share for Review results in an endlessly spinning blue circle and the link does not update.

    48 votes

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    26 comments  ·  Share for Review  ·  Admin →
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  9. InDesign Share for Review @mentions are not sending emails to the contributors

    People are leaving comments with the @mention option but the @person is not receiving those comments in email so they don't know that the comment was made.

    I'm using Version 17.3

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  10. Hyperlinks In Document Not Linking Out

    I am working in InDesign 17.3.

    I can create and update the Share for Review link itself but all hyperlinks within the document won't work. The hyperlinks show up as links in the document and online (blue, underline) but when you click on them they don't do anything. You can't right click to get options to open in a new tab or copy the link.

    The links work when you export as a PDF or publish online but not when you do Share for Review.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  11. Share for Review strikethrough & highlight from online edits aren't visible in InDesign

    InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.

    61 votes

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    67 comments  ·  Share for Review  ·  Admin →
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  12. Scrolling loop

    I have a scrolling bug in the share for review feature. Even in a small file of 10 pages, when scrolling too quickly up or down. The scroll gets stuck in some kind of loop, only reloading the page seems to solve the problem. Tried on 2 different macbook pro's and an Imac running Big Sur and High Sierra.

    In the attached video, you first see me scrolling 'gently' which doesn't cause any problems, but after 'flicking' the mouse pad / magic mouse a few times it gets stuck in this loop.

    6 votes

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    4 comments  ·  Share for Review  ·  Admin →
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  13. All resolved comments disappeared

    Overnight all resolved comments and their respective users disappeared from the Review panel. When switching the filter no comments are shown anymore and i can't get them back in neither scenario (logging in the CC online and looking in the review link, looking in InDesign itself and so on). Is there any chance to get those resolved comments back? They haven't been deleted neither, either the client or I resolved those through both ways and the day before everything was there and viewable with the respective filter. Without them it's nearly impossible to keep a backlog of all the changes.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  14. share for review

    Shared a document for review on the latest (17.2.1) version of InDesign and when coworkers tried to access it, it just spun and never loaded.

    1 vote

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  15. Review: Previous feedback is no longer displayed in previous file version

    Previous feedback is no longer displayed in previous file version! This is extremely tedious when checking the files, because even if you make a copy of the file and assign a new review link to it, your colleagues cannot compare the corrections with their comments. Likewise, I cannot check whether I have received the feedback with the subsequently marked errors and thus adopted them.

    1 vote

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    1 comment  ·  Share for Review  ·  Admin →
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  16. Share for Review

    After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.

    3 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  17. Share for Review - Public Recipients Still Can't Access Without Adobe Account

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this…

    1 vote

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    1 comment  ·  Share for Review  ·  Admin →
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  18. Share for Review error message

    I am using Indesign CC 16.0.1 and I am trying to use Share for Review—I have created a simple letter sized document with shapes and filler text. When I click "Share for Review—Create" I just get the error message included below. I have tried with multiple documents over the last few weeks—I have restarted, signed in and out of CC...no change.

    4 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  19. Share for Review / Hyperlinks not working

    Hyperlinks are not working on Share for review, using image, text or even buttons. They work fine if you export the document as Interactive PDF. Already tried to delete the review and upload a new version, but nothing seems to work.

    Does anyone else have this issue?

    Working on ID v.17.1 x64

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  20. Duplicating Document within Finder Causes Both to be linked to the same Review "Share For Review"

    I just encountered a very annoying bug. It seems that if you duplicate a file in the finder (Mac OS) with a document that already has a review, the copy seems to keep the link to the Shared for Review review. Also the original maintains the link. Even if you try creating a new review it seems both files are connected. The way to avoid it is to do a Save Copy from with InDesign. So I guess within the InDesign document when you just duplicate in the finder there is some information that somehow keeps it lined to the…

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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