Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Share for Review files not updating

    I'm having issues getting an existing Share for Review file to update after making changes. When I click "Update Link," it just spins and never resolves.

    Here's the link to the original forum post containing the information needed.

    https://community.adobe.com/t5/indesign/indesign-share-for-review-update-not-working/td-p/11826311

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Share for Review from InDesign Book 'artifact' error

    When I try to share chapters from a book for review the Share for Review either doesn't function beyond clicking the 'Share for Review' 'Create New Review' or populates the details with the wrong file name and then fails to proceed (giving an 'artefact' error.

    I solved it by doing the chapters one at a time with no other chapters open and the InDesign Book closed - but it took me a few hours to work this out.

    Even when doing the chapters separately their Title Field of the Share for Review document is sometimes the previous document's name and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Share for review feature box shows up blank

    1/10 times it works, but most of the time it does not. I have tried logging in and out of my accounts and restarting my computer, but it still isn't working for me today.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Share for review

    Hello, am I being dumb? I can share individual files, but when I try and share a book, “share for Review” is greyed out and the Review panel is black.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Share shows few pages

    I have a document with 50 pages, when I share for review only the first 7 are uploaded. Help.
    Indesign v15.1
    Share for review public, no other settings available, no password
    Document has 50 pages, only 7 are available on link.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Share Review Highlight tool not showing on the desktop version

    I am using Version 16.0.1 x 64 and decided to test Share Review. I noticed that the highlight tool Is only showing in the online version. When I activate the comments on the desktop Version I see that there should be a comment on that page but doesn't show the text to be highlighted. (I tried Changing the colour of the highlight and still Not showing) - I am leaving the comment as a guest.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Share Review Highlight tool not showing on the desktop version

    I am using Version 16.0.1 x 64 and decided to test Share Review. I noticed that the highlight tool Is only showing in the online version. When I activate the comments on the desktop Version I see that there should be a comment on that page but doesn't show the text to be highlighted. (I tried Changing the colour of the highlight and still Not showing) - I am leaving the comment as a guest.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. share for review doesn't activate

    can't update my files anymore
    or create new update file,
    or create a review file with an other document...
    it's like broken...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Share for review

    During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
    I've designed other books -- the printer had no problem with the files
    I'm using a Mac with InDesign 15.1.
    When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
    As an experiment, I created another file and tried to upload…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    FIXED  ·  4 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. review

    Bis heute morgen hat die Funktion "erstellen eines Review" funktioniert.
    Heut Abend macht das Programm nichts mehr. Es kommt nur mehr eine "schwarze" Fläche.
    Warum funktioiert es nicht mehr?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. sharing for review - review comments not getting saved

    I have had a couple different reviewers make some comments, pins, etc and then close out of the review and when they went back into the review their comments were not there.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Misplaced pin icons and shapes in Share for Review

    Pins or shapes in Share for Review are always shown with misplaced icons or shape "borders". All browsers render it similarly. In Chrome, after reloading and clearing cache through DevTools, pin icons are changed to numbers and shapes disappear (in DevTools there is some error...). Btw, in Opera for Android, there are shown numbers by default. Using InDesign 15.1.1 for Windows, tried different files on laptot/desktop with the same results.

    About a week before I used the function for the first time and everything was fine, but I'm not sure if InDesign had the latest update.

    Working example: https://assets.adobe.com/id/urn:aaid:sc:US:f5b91a94-c27e-44bd-9b09-f46e662affc8?view=published

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Share For Review, only getting shape tool and pin tool.

    In share for review, I only see the pin tool and the shape tool. All of the other reviewing tools that I should be seeing are missing. They appear briefly and then disappear.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If the Share for Review was created using the previous version of InDesign – InDesign 2020 (v 15.1/v15.1.1/v15.1.2), then only 2 Tools are visible in the browser – Pin and Draw.

    The new Text Tools in Share for Review – Highlight, Strikethrough, and Replace are available ONLY if :
    1) Share for Review is initiated from InDesign 2021.
    2) Opening a document that was created in an earlier version and initiating Share for Review from InDesign 2021.
    3) For Share for Review created from InDesign 2020 (v 15.1/v15.1.1/v15.1.2), you click on the Update Link button in the Share for Review panel in InDesign 2021. (You may have to hit the Refresh button in the browser if the Review was already open there).


    Adobe InDesign team

  14. Share for Review

    Share for Review does not seem to be working even after another update.

    I sent an invitation by "Invite Only". My client received an email with a link and the only 2 options available for my client are "Sign in with an Adobe ID" – 99% of my clients will not HAVE or NEED an Adobe ID.

    The second option is "Enter a password if one has been shared with you." Unfortunately, I was not given the option to set up a password. However, when posting publicly I could.

    And lastly, when I update the file (link), there was no…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. share for review isn't working for client

    My client gets: File preview error. File preview not available, please reload to try again.
    They can see the document icon to click on in the "Shared with me" but when they click on it, it gives the the: File preview not available, please reload to try again. They are on Windows if that helps. It appears to be working for everybody else that it was shared with.
    Update Resaved file with new name, reshared, all is working!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. track changes

    I just updated InCopy and now others can't see my changes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Share link is low resolution

    Make the web preview higher resolution.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.


    Adobe InDesign team

  19. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. COMMENT BUBBLE WILL NOT DISAPEAR IN INDESIGN DOCUMENT AFTER CORRECTIONS MADE

    COMMENT BUBBLE WILL NOT GO AWAY, EVEN AFTER ATTEMPTING TO DELETE AFTER CORRECTIONS HAVE BEEN MADE.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base