Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. index

    If a Word file has an Index built within it, InDesign can only see it if it is a .doc file. This is a bug with CC2019-CC2014 and earlier. If you import the .docx file there are no index entries in the index panel, but there are if the file is converted to .doc.

     The only way you can use a .docx file is to open it in Word and then cut and paste all the Word file text into InDesign. This way InDesign sees the Index, but I would not want to import this way, so I convert to
    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

    2 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. workspace close when changing scale


    1. Adobe CC (latest update)

    2. Up-scale or down-scale an item (picture, text, etc.)

    3. Up-scaling or down-scaling the item correctly.

    4. Unable to scaling properly and all the workspace disappear. The scaling seems to works without any Enter key being press. So ...when I press Enter or Tab, the workspace disappear. I have to go to the menu, change it to another one before reset it to mine.

    5. The printscreen won't help in this case.

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. If Paragraph Format uses Shade, only the first line is underlined (instead of all) (Layer Problem!)

    Its not a suggestion, its a bug.
    Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and under that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline…

    4 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Creative Cloud

    I have Creative Cloud installed, but can't use it from within InDesign- the panel window says I don't have it installed. This is a bug. I voted when somebody else reported it, but it isn't fixed.

    2 votes
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  6. installed font missing

    InDesign 13.0.1 on macOS 10.12.6

    One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

    I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

    This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

    Screen shots attached.

    many thanks

    8 votes
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    8 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Please try it out with the latest release and if even then you encountering the same issue, please share the font file of that particular font with which you are facing the issue.

    Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.

    Thanks,
    Payal

  7. Hunspell dictionaries cannot be added in Sierra or High Sierra

    Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

    Steps to reproduce:


    1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/addcsdictionaries.html


    2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.


    The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

    Can I suggest that there should be another place to install additional languages, outside the InDesign application.

    The…

    6 votes
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  8. Extension option missing

    Extension option is missing in Window menu. So, i can't the see my added extensions.

    5 votes
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  9. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    6 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  10. My InDesign CC window will not minimise into the dock?

    Hi,

    Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

    All it will do is when you double click it fills to fit screen and then the opposite.

    I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

    (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

    Please could you help…

    8 votes
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    7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. Preview bug, always scrambled

    Preview is always messed up. Images attached, text is often spliced like this until I zoom in and out. Sometimes overprint preview helps but it's happening frequently and I can't see what my work looks like...

    Indesign CC 2017

    2 votes
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  12. 4 votes
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  13. Hyperlink

    Hyperlinks are not working when exporting to PDF from InDesign.Please fix this bug.

    5 votes
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  14. shift key no longer works to gather objects into a group

    shift key no longer works to gather objects into a group

    5 votes
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  15. Search field does not work in Open dialogue box

    Simple search filename request in the Open dialogue box and the search does not work in InDesign. This works in EVERY SINGLE OTHER APPLICATION KNOWN TO MAN. Just not in InDesign. InDesign is becoming the most unstable app I have ever worked within in over 10 years. Come on Adobe - this is Mac App 101 and you are FAILING MISERABLY. Fix this embarrassment immediately.

    9 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Converting 2018 to 2017

    Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.

    2 votes
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  17. There is no InDesign's icon

    InDesign's icon is broken in the alt-tab menu on Windows.

    3 votes
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  18. Endnotes and multi-language layers

    InDesign CC 13.1

    As a long-time user of ID, I want to report what looks to me like a serious bug.

    Working on a multi-language book project for the first time since the endnotes feature was introduced, I noticed that when importing the second language on a separate layer (as I have been doing for many years without any problems) the endnotes are imported with correct references in the text but the notes themselves lose their numbers, showing the dreaded <?> instead.
    Trying to work around the problem using David Blatner's DTP tools' "import layers" feature gives the same result. …

    2 votes
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  19. Pallette pop-up menus appear on dual monitor

    I'm using InDesign CC (latest version) on a Macbook Pro 15" (OS 10.13.3) together with a Dell 24" monitor. Most of my pallettes (except the very basic ones) are on my Macbook, while I have my workfield on the bigger monitor. What happens is that the pop-up menus of the pallettes i keep on the on the Macscreen appear on the big monitor, for instance all the transparancy-options. Very annoying and time-consuming!
    I tried resetting the prefs, re-installed InDesign, but no effect. Does anybody recognize this and have a fix? Thanks a lot!

    3 votes
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  20. InDesign Lock File does not go away

    Lock File (0 KB) remains after InDesign file is closed. Lock File does not go away. Oldest lock file is 10 days old. PC Laptop shut down every night.

    5 votes
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