Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. HTML export creates random "id" values for Object styles tags

    When exporting html and I check include classes, InDesign generates "id" values for Object Styles.

    This could be be useful if there was a way to define the "id" value, but there seems to be no way to do that. Nor is there a way to turn it off outside of unchecking export class

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    8 votes
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    14 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Export to Fixed Layout EPUB - Poor Image Quality

    I am currently working on a graphic novel project that I am planning on submitting to apple books as an epub file. The files were created in adobe illustrator and subsequently, linked into adobe indesign to create the final published product. I have noticed that the image quality when exported to epub is far inferior to when that same file is exported to a pdf file. That is regardless of the alterations that you make to PPI or other options (such as altering between PNG, JPG and other file formats) prior to exporting to epub. I have adjusted the PPI…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. Publish online feature not working after deactivating renewal of creative cloud plan

    After I deactivated the renewal of my annual plan (long before the date of renewal), I experienced an issue. When I try to publish from InDesign, it says "error #315: this service is unavailable...". On the My Plans section of the website it says I should still have access to this service until my plan expires. I contacted customer support and they basically told me they can't do anything. I assume this is a bug as the website says I do have access to it, but the app wont let me use it.

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. url's not active when publish online feature used

    indesign 14.0.1
    MacOS 10.14.4

    I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to…

    1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. HTML Image Export — choosing 'Original' doesn't grey out the other export options

    InDesign 14.0.2 Mac.

    When exporting HTML, in the Image Export options panel (see screenshot attached) choosing 'Original' is supposed to make all the other options (quality/filetype/etc.) greyed-out/disabled, because they are no longer relevant.

    Right now they're staying active, which is confusing. Per the InDesign documentation, they're supposed to be dimmed whenever ORIGINAL is selected as the image export method:

    "ORIGINAL: Exports the original image to the “<document_name>-web-images” subfolder. When this option is selected, all other options are dimmed."

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. ePub incorrect color conversion of placed images

    Mac running 10.14.4
    InDesign 14.0.2 working color space is sRGB
    Image placed has embedded profile of sRGB
    Native InDesign content created with color numbers matching those in image
    Exported to ePub

    Result: RGB color numbers of native object correctly match those of original sRGB numbers BUT those of the placed image have changed. The numbers indicate they have been converted to the active display ICC profile!
    Happens whether object export options on image are set to JPEG or PNG.

    I confirmed this by changing the monitor profile in System Preferences and relaunching InDesign. the exported image's color numbers changed to…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes
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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Link to email replace%space%between%word%and%@%by%sign%

    InDesign 14.0.2
    When clicking (in a PDF make with the exportation option in indesign) to a link that point in the creation of a new email (link created in Indesign), the @ is replace by %, ans all the spaces in the mail title are also replace by %

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    7 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't edit bookmarks

    Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mp4 not work at "Place from URL" Option

    I have place mp4 files from "Place from URL" option in the document and its place nicely when I have prepared epub and publish online then doc display empty page after discussion with adobe they told me that mp4 not compatible, so i have to convert video in FLV extension then it will work, which is impossible for me. MP4 is most useful extension and Adobe need to solve this and make mp4 compatible for it.

    Keep in Mind when we place from "Place from URL" Not direct placing of MP4 file, "Place form URL" Option.

    Thanks!

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    7 votes
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    6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. Publish online doesn't work after update the 14.0.2x64 versio

    After updated the 14.0.2 x 64 versio, the publish online doesn't work.

    I was Sign out and Sign in my Adobe Creative Cloud account, but stiil don't work.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes
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    9 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  17. Powerpoint document links don't work in Adobe Publish

    When I create a button that links to a Powerpoint document stored on my company OneDrive and publish via Adobe Publish online, the link brings up a black tab once clicked. The buttons work fine for any other document type, such as a PDF, but not with Powerpoint.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:


    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.


    2. Export the InDesign document to HTML


    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

    12 votes
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    17 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. Publish Online rtl

    Indesign CC has a very good rtl support but when i publish online a document with binding from right to left it works in Print but not in publish online. Publish online always leads to left to rightsliding. Is this a bug or do i miss something? Thank you

    74 votes
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    11 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. Edit all hyperlinks panel - like the Edit all Text Styles panel

    This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

    URL
    https://www.example.com/page.html

    SOURCE
    (would add &utm_source=xxxx to the URL)

    MEDIUM
    (would add &utm_medium=yyyy)

    CAMPAIGN
    (would add &utm_campaign=zzzz)

    etc.

    Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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