256 results found

1. Online Publishing not taking all images

   Using both InDesign 19 and 18.5, publishing online no longer functions on a Mac running Sonoma 14.1. This issue started days ago. I’ve Packaged projects, saved them locally, and confirmed all images are linked but when I publish them, some images do not tranfer. And it’s random. If I publish over and over again, an image that didnt appear before may make it through. This is a terrible bug for me personally as I rely on digital publishing and sharing interactive presentations for my business.

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2. Publish Online Broken Objects

   Publish Online Suddenly not displaying images correctly since 6th November 2023

   Hi there,
   Yesterday I tried to update an InDesign document which I'd published online.
   I had to add some stuff to the document which I then published online with the changes (new publish, not over written) and it seemed to break some of the embedded images. I thought it must be the changes however I did test the back up I had which was an identical document and when publishing it online again some of the images or all of them are broken. Without making any changes in InDesign, Each time I publish online a different thing is broken or restored. (sometimes its 1 image thats broken, sometimes its all of them).

   I decided to move the files to another computer which has a different version of indesign and it produced the same problem. This was on Catalina on InDesign 18.1.2 and also on ventura on InDesign 19 has the same problem.

   Here is a link to the back up online publish which still appears correctly
   https://indd.adobe.com/view/e36b8a6b-8023-4385-989a-b9185c92755d

   Here is a link to the same identical document which was published online after the 7th
   https://indd.adobe.com/view/f4ff1059-f912-4f40-9618-1ba7e6889c9d
   Note with this one I overwrote the file a few times to check if it was working again, without changing the document. Each time different images were broken.
   Here's the updated page I made which is also broken
   https://indd.adobe.com/view/f4ff1059-f912-4f40-9618-1ba7e6889c9d
   Also note here one of the big broken link boxes is actually a text box, not an image. So its not a linked object exlusive problem I don't think.

   Here is a link to the back up document files
   https://drive.google.com/drive/folders/1dKfKhsXUitbOgH-_vOC15Xg_AngRb5ko?usp=drive_link

   And the updated one
   https://drive.google.com/drive/folders/1_MgnOREPnKcTJVuMQQVn5lIcvwrYjHYB?usp=drive_link

   I originally posted the problem here
   https://community.adobe.com/t5/indesign-discussions/indesign-publish-online-suddenly-not-displaying-images/m-p/14218277#M549562

   and a few people have cropped up recently (since the 7th of November) with a similar issue.
   Many thanks,

   Leah

   Publish Online Suddenly not displaying images correctly since 6th November 2023

   Hi there,
   Yesterday I tried to update an InDesign document which I'd published online.
   I had to add some stuff to the document which I then published online with the changes (new publish, not over written) and it seemed to break some of the embedded images. I thought it must be the changes however I did test the back up I had which was an identical document and when publishing it online again some of the images or all of them are broken. Without making any changes in InDesign,… more

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3. Loading issues with new document uploads on Publish Online

   All of the documents that I try to upload on Publish Online today are not loading correctly

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4. in design 2024: Master pager transparency incorrectly exported on publish online

   I have a same master page (G), applied to several pages. When I publish online, some of them are ok, and others are not working on transparency texts.
   (Although on The EPub preview I can see them all ok)

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5. Hide spread does not work with publish online

   InDesign v 19.0 - Publish Online
   I welcomed the fairly new 'Hide Spread' option, which is long overdue. But unless this is a bug, I am astonished that the hide spread feature does not work when you use the Adobe Publish Online option!?
   I think the initial message said the hidden pages will be excluded when exporting (to PDF I presume), but I assumed it would also work when using the Publish Online option!
   But my experience publishing online just now shows me the hidden pages are always included. I changed paste board set-up to 'Digital Publishing' in case that was needed (made no difference), and checked the preferences in case there was a specific option to take up (there wasn't).
   Frustratingly a search of Adobe help and Google did not reveal whether this feature should work in Publish Online, or whether it did not.

   It doesn't sound like a stretch to have that hide spread feature working on Publish Online, and it just seems like an error or massive oversight for it not to be included or referenced.

   InDesign v 19.0 - Publish Online
   I welcomed the fairly new 'Hide Spread' option, which is long overdue. But unless this is a bug, I am astonished that the hide spread feature does not work when you use the Adobe Publish Online option!?
   I think the initial message said the hidden pages will be excluded when exporting (to PDF I presume), but I assumed it would also work when using the Publish Online option!
   But my experience publishing online just now shows me the hidden pages are always included. I changed paste board set-up to 'Digital Publishing' in case that… more

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6. Disable the download video link in Publish Online

   When viewing video on Publish Online, there's an option to download the video. It would be nice to be able to turn that off when uploading in the same way that the sharing can be turned off.

   Thanks in advance.

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7. 'Publish to web' broken

   https://indd.adobe.com/view/e163eadf-5ccb-4003-92c7-f2eeae4059a0 - broken! Here's a Loom to explain https://www.loom.com/share/6aa54987ab0343b19f33bcdfd1fde322?sid=53923884-f524-46b7-9de3-bf0708eec86b

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8. Exporting INDB to ePUB causing random pages to rasterize

   When exporting from InDesign to ePub my book exports great however two random pages from Chapter 1 are also rasterized at the end of Chapter 1. I have no settings that should cause this. Please help!

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9. Publish online - URL/Hyperlinks sometimes don't work

   Hyperlinks sometimes don't work on publish online.

   I have a document with around 14 pages, with several hyper links. Some of these work and are clickable others don't.

   I have tried them as empty frames with hyperlinks, objects/images with hyperlinks and convert into button with hyperlink - none of these work on certain pages.

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10. Publish Online search text

    When I publish a document online from Indesign by activating text search, the related drop-down menu that contains this command at the bottom right of the web page, does not open correctly on iPads, both using Safari and Chrome, while on Android tablets everything works correctly. I kindly ask you to fix this bug, thank you

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11. Publish Online search text

    When I publish a document online from Indesign by activating text search, the related drop-down menu that contains this command at the bottom right of the web page, does not open correctly on iPads, both using Safari and Chrome, while on Android tablets everything works correctly. I kindly ask you to fix this bug, thank you

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12. CUSTOM URLS FOR ADOBE PUBLISH ONLINE BROCHURES

    <> Custom URL, so it looks more professional to clients rather than it saying "Ind.Adobe" with loads of numbers following it.

    <> While on the subject of the URL, it would be fantastic if we could customise the cover photo/thumbnail rather than it showing the adobe logo, I'd like to show my brands logo. It would be a great feature for when we send the link in WhatsApp

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13. analytics

    I've integrated a Google Analytics tag to my InDesign Publish Online document following the steps detailed in the recent announcement / setup guide.

    My analytics tag successfully identifies views when I load the document on the indd.adobe.com site, but it does not capture activity when I embed the InDesign viewer on a third-party website.

    By using "Inspect" in Chrome, I can see that the INDD embed includes code that references the correct Google Tag on third-party sites, but Analytics isn't registering the view – even after I click "Accept" in the cookie banner, and after I allow third-party cookies in my browser.

    I have added the relevant domains to the cross-domain configuration in Google Analytics' web stream details too, but that hasn't made any difference.

    To reiterate, the tag works for the document when viewed on indd.adobe.com, but not on third party websites.

    Any suggestions?

    I've integrated a Google Analytics tag to my InDesign Publish Online document following the steps detailed in the recent announcement / setup guide.

    My analytics tag successfully identifies views when I load the document on the indd.adobe.com site, but it does not capture activity when I embed the InDesign viewer on a third-party website.

    By using "Inspect" in Chrome, I can see that the INDD embed includes code that references the correct Google Tag on third-party sites, but Analytics isn't registering the view – even after I click "Accept" in the cookie banner, and after I allow third-party cookies in my… more

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14. Numbering restarts from 1 after an unnumbered style in exported html

    1. InDesign 18.1 (since 17.2.1)
    2. Create a numbered list paragraph, insert a line of a different paragraph style not containing numbers, continue the numbered list on the next line, the number continues from the previous list. Export this file to an html file.
    3. Expect the number to follow what we see in the InDesign file
    4. The number restarts from 1 after the inserted line of a different paragraph style

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    This issue has been resolved in the latest version of InDesign 2024(v19.0).  Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

    --

    Adobe InDesign team

15. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

16. Indesign Online Dashboard improvements - Custom URL, Google analytics, Fname direct to send clients

    Indesign is hands down the best software to design & create digital brochures with its advanced technology & features its impeccable. HOWEVER talking about the Online Dashboard System its not leading the industry.

    I've done my research and a lot of the online digital brochure creator websites are ahead.

    I will list below a few new ideas/features I'd love to see Adobe implement to put them back in the lead when it comes to the publishing feature.
    (Some of these ideas are already being done by the online companies)

    <> Custom URL, so it looks more professional to clients rather than it saying "Ind.Adobe" with loads of numbers following it.

    <> While on the subject of the URL, it would be fantastic if we could customise the cover photo/thumbnail rather than it showing the adobe logo, I'd like to show my brands logo. It would be a great feature for when we send the link in WhatsApp

    <> Better and more analytics rather than just the 3-4 basic ones. The more the better it really helps to understand as much as possible. (gender/location/where they found the link/social media and so much more)

    <> To go one better a collaboration to implement Google Analytics

    <> Name tags - (I don't actually know what this is called) I'm sure you've all seen it when setting up emails in mailchimp for example 'Fname', then it automatically inserts the clients name.
    It would be fantastic if this feature could be inserted inside the brochure, so the client feels like the brochure itself is personal to them.
    Then instead of the traditional 'Publish Online' button, it has a send to box and when you enter each clients name & email it automatically fills the name and sends the Custom URL link to that specific client.

    I think finally I'm done.

    I have so many ideas so anyone that works at Adobe if you're struggling for new features you can give me a call🤣

    Thank you and I hope other Indesign fans will see these features as benefits, I look forward to seeing them on the platform soon.

    Indesign is hands down the best software to design & create digital brochures with its advanced technology & features its impeccable. HOWEVER talking about the Online Dashboard System its not leading the industry.

    I've done my research and a lot of the online digital brochure creator websites are ahead.

    I will list below a few new ideas/features I'd love to see Adobe implement to put them back in the lead when it comes to the publishing feature.
    (Some of these ideas are already being done by the online companies)

    <> Custom URL, so it looks more professional to clients rather… more

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17. Autoplay Embedded Videos Glitching

    I embedded a number of youtube videos into my indesign file and published online. They are all on different pages and are set to autoplay. They also have "start" and "end" times on them. Everything is working perfectly, except that when I go to view the published document online, the videos randomly start to play when I'm not viewing the pages they are on. I can hear them and not see them, unless I find the page the video is playing from. I've tested this in Chrome and Safari and am running into the issue on both. I would be nice is the videos played only when I am on the page where they are embedded. Here is a link to a sample of the document I am experiences issues with: https://indd.adobe.com/view/dc8042f0-20e4-41d4-9db8-c26939acf96c

    I embedded a number of youtube videos into my indesign file and published online. They are all on different pages and are set to autoplay. They also have "start" and "end" times on them. Everything is working perfectly, except that when I go to view the published document online, the videos randomly start to play when I'm not viewing the pages they are on. I can hear them and not see them, unless I find the page the video is playing from. I've tested this in Chrome and Safari and am running into the issue on both. I would be… more

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18. export to EPUB Fixed Layout drawing shapes incorrectly and font spacing is all wrong

    I have a children's picture book that I am trying to turn into an ebook to go with the printed version. If I follow the menu path: File -> Export and choose EPUB (Fixed Layout), the entire book has the following issues:
    1) Shapes are all square - ignoring corner or being a circle or a freeform shape
    2) Fonts are set to some generic fonts and the spacing between lines and characters is all random and wrong.

    See three attached files to see how the pages are displayed with Indesign (source Indd file), and within the Kindle and Epudor readers.

    I have a children's picture book that I am trying to turn into an ebook to go with the printed version. If I follow the menu path: File -> Export and choose EPUB (Fixed Layout), the entire book has the following issues:
    1) Shapes are all square - ignoring corner or being a circle or a freeform shape
    2) Fonts are set to some generic fonts and the spacing between lines and characters is all random and wrong.

    See three attached files to see how the pages are displayed with Indesign (source Indd file), and within the Kindle and Epudor… more

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19. InDesign publish online broken links and missing objects

    Have major problem with publish online, missing objects and links with question marks showing. This comes after 8 months working on this document with no issues at all. Really need this sorting by Adobe as I have to deliver project at end of this month latest.
    Here's how it appears
    https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746
    If you look at attached image, that's how it appears within InDesign

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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix has been deployed on the Production.

20. Publish Online Analytics slow or failing

    Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

    We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

    We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

    This would makes sense in that an account with less documents can retrieve statistics for 1 year or 'since published' options. But an account with hundreds of documents 'for us' is limited to 60 to 90 day statistics.

    We assume this 'whole account' processing must be the case because when statistics for a single document are received for say a 1 year date range - all other documents can be 'instantly' viewed for that 1 year date range without any reloading or searching of the data.

    Can Adobe please fix this or at least tell us if it will NOT be fixed.

    Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

    We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

    We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

    … more

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