278 results found

1. InDesign publish online broken links and missing objects

   Have major problem with publish online, missing objects and links with question marks showing. This comes after 8 months working on this document with no issues at all. Really need this sorting by Adobe as I have to deliver project at end of this month latest.
   Here's how it appears
   https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746
   If you look at attached image, that's how it appears within InDesign

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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix has been deployed on the Production.

2. Publish Online Analytics slow or failing

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   This would makes sense in that an account with less documents can retrieve statistics for 1 year or 'since published' options. But an account with hundreds of documents 'for us' is limited to 60 to 90 day statistics.

   We assume this 'whole account' processing must be the case because when statistics for a single document are received for say a 1 year date range - all other documents can be 'instantly' viewed for that 1 year date range without any reloading or searching of the data.

   Can Adobe please fix this or at least tell us if it will NOT be fixed.

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   … more

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3. Analytics Publish Online not loading statistics

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   This would makes sense in that an account with less documents can retrieve statistics for 1 year or 'since published' options. But an account with hundreds of documents 'for us' is limited to 60 to 90 day statistics.

   We assume this 'whole account' processing must be the case because when statistics for a single document are received for say a 1 year date range - all other documents can be 'instantly' viewed for that 1 year date range without any reloading or searching of the data.

   Can Adobe please fix this or at least tell us if it will NOT be fixed.

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   … more

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4. InDesign 2023 Unable to use Publish Online feature

   osx Montery 12.3 (M1 Max)
   InDesign 2023 (v 18.0)

   Updated to 2023 this morning and am now getting the following error message when I try to use publish online "Error #0: This service is not available for your account. Contact your Administrator or Customer Support for further assistance."

   Have never received this prior to the update and I seem unable to find any information regarding it (most likely because the update is so fresh). I have already restarted fully, quit and reopened indesign.

   Any information would be greatly appreciated.

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5. Publish emag and adverts missing

   When I publish online an emag designs in Indesign 18.4 when I load up the online version there are adverts missing
   See page 16 https://indd.adobe.com/view/aa532908-7797-4da5-aaae-15879bff0ed7

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6. Display performance preferences impacting images exported with epub

   When exporting to epub (reflowable or fixed), any images are converted and rendered as grey boxes (see screenshot) IF the master Display Performance is set to "fast" (i.e. InDesign>Preferences>Display performance). Changing the local display performance setting (View>Display performance) or object-level display performance doesn't not affect it. MacOS 11.6.7, M1 chip. InDesign 18.4

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7. Adobe Digital Editions opens links in unsupported version of Windows Explorer

   InDesign ver. 18.2.1. ADE opens hyperlinks in Windows Explorer, which is retired and out of support. There doesn't seem to be a way to specify a different browser in which to open links. I am using the most recent version of ADE (4.5.11.187303).

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8. Adobe Digital Editions opens links in unsupported version of Windows Explorer

   ADE opens hyperlinks in Windows Explorer, which is retired and out of support. There doesn't seem to be a way to specify a different browser in which to open links. I am using the most recent version of ADE (4.5.11.187303)

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9. Publish Online error

   I can not export as Publish Online. It stats that error #0: Your organize can not use it at present.

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10. Audio File sounds from one page to another with no interruption when turning pages

    I would like that the audio file that I place in one page sounds from that page to another with no interruption when turning pages, I publish sheet music, I need audio file sounding while people reads the sheet music.
    We place the audio file in the first page and I need an option that offer me from which page to which page must the audio file sound ?
    Do I explain myself ?? Thank you

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11. World-Ready Composer Breaks Text Variables on Export to Fixed Layout ePub Format

    If one inserts a current page number marker or a text variable on a master page and the paragraph style of that text specifies Adobe World-Ready Composer in Justification, when exported to fixed layout ePub, the page number or text variable will not print. This bug is present in 2020, 2021, 2022, and 2023 and possibly earlier versions (haven't checked).

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12. Embedded image not included in fixed-layout EPUB export

    InDesign 16.4
    Embed an image, then export FXL EPUB
    Expected result: The image is included in export
    Actual result: The image is not included in export

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13. Entire note is backlinked in ePub export

    In InDesign 18.2.1 when I create endnotes via Type/Insert Endnote and paste in the text I want in the note, the entire note becomes the backlink. Can't have external URLs in the note as the backlink overrides them.

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14. Endnotes in ePub use identical id's where an id should be Unique

    When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the reference.

    <span id="endnote-002-backlink"><a href="Naamloos-1.xhtml#endnote-002"><span id="endnote-002-backlink">2</span></a></span>

    So in order to end up with an ePub that gets approved, I need to remove or rename one of the spans. This is something that needs to be fixed. I can't imagine why this error hasn't been mentioned earlier. The links back and forth do work, but this HTML/ePub is really not what it is supposed to be. For each endnote I have to make two corrections.

    When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the… more

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

15. thumbnail publish online

    Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

    I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For instance scrolling quickly, page number field to jump to, or just thumbnails that don't cover their own navigation buttons.

    This issue exists in both Chrome and Safari and is not unique to my published document. I've tried with other publicly available documents and the viewer has the same issue.

    DEVICE: MacBook Pro (16-inch, 2021)
    BROWSER: Chrome, Safari

    Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

    I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For… more

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16. Publish Online Cover Thumbnail does NOT work when posting to social

    Publish Online Cover Thumbnail does NOT work. No cover thumbnail appears when posted to social or sent via text message. I have tried using the first page of the publish online document as well as an independent image. Just a blank unappealing link appears for the post/text.

    This is disappointing and needs to be fixed.

    Indesign v 18.2.1

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17. Variable type not working correctly in EPUB Interactivity Preview

    Using Source Sans Pro, my type renders correctly in the EPUB Interactivity Preview panel. But using Source Sans Variable it does not render correctly (weight and spacing off).

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18. EPUB Export with JPG images causes a validation error for the cover image due to an **already identified** InDesign bug

    When you Export an EPUB with JPG images, it always causes a file type validation error for the cover image.

    I have already identified the bug in InDesign. Instead of turning the cover art into an actual .jpg format, InDesign instead just rasterizes the first page of the book as a .png and changes the extension name of a .png file to .jpg without actually being the correct file format.

    Please fix this.

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19. EPUB – Endnote backlink issues for INDB files

    When exporting EPUB 3.0 (and 2.01) from an InDesign(2022, version 17.4) book file, endnotes only link in the first chapter where they are found. Subsequent chapters reveal <a> tags with empty href attributes.
    Backlinks are required by virtually all ebook publishers. For academic books, endnotes are essential and the request for EPUB formats is only increasing.

    So far Adobe Car's response: "Currently, we do not have a workaround for this issue other than creating a single document instead of book or manually modifying backlink in the exported EPUB file." This isn't acceptable or even always possible.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

20. Embed Image Blocks not supported in PublishingOnline

    Adobe Indesign CC 2023 (18.1)

    I recently wanted to create a more immersive viewing experience of my 3D designs by inserting holographic image blocks as an embed in a PublishOnline document (if you haven't seen this excellent technology you should check out "LookingGlass" https://blocks.glass/).

    While testing this out I've run into a problem with the publishing of the document. Using the "Object/Insert HTML" and pasting the Image Block's embed code:

    <div class="lkg-blocks-player" style="padding:133.333% 0 0 0;position:relative;"><iframe src="https://blocks.glass/embed/3450" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" allow="autoplay; encrypted-media; xr-spatial-tracking; accelerometer; gyroscope; magnetometer" allowfullscreen mozallowfullscreen="true" webkitallowfullscreen="true" execution-while-out-of-viewport="true" execution-while-not-rendered="true"></iframe></div>

    everything works great while in Indesign (screenshot of the EPUB preview), but after publishing the image blocks turn grey while giving the error message: "The content is blocked. Contact the site owner to fix the issue". I also tried exporting it as an interactive PDF which didn't work either.

    Link to PublishOnline document:
    https://indd.adobe.com/view/770bd54d-1c3f-44c0-be93-4c957afd59bf

    After inspecting the publication it seems that Adobe only supports a handful of URLs for embeds on published sites (see screenshot), and image blocks might not be one of them.

    Still, I would love to see this problem fixed, both for Publishing Online as well as interactive PDF if possible, as it all seems to be working perfectly fine in the preview window before publishing.

    Adobe Indesign CC 2023 (18.1)

    I recently wanted to create a more immersive viewing experience of my 3D designs by inserting holographic image blocks as an embed in a PublishOnline document (if you haven't seen this excellent technology you should check out "LookingGlass" https://blocks.glass/).

    While testing this out I've run into a problem with the publishing of the document. Using the "Object/Insert HTML" and pasting the Image Block's embed code:

    <div class="lkg-blocks-player" style="padding:133.333% 0 0 0;position:relative;"><iframe src="https://blocks.glass/embed/3450" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" allow="autoplay; encrypted-media; xr-spatial-tracking; accelerometer; gyroscope; magnetometer" allowfullscreen mozallowfullscreen="true" webkitallowfullscreen="true" execution-while-out-of-viewport="true" execution-while-not-rendered="true"></iframe></div>

    everything works great while in Indesign (screenshot of the… more

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