Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
257 results found
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Restore video from URL media option
For some unexplained reason the Video from URL option has been removed from InDesign 2020. This needs to be restored ASAP as there are people using this feature.
Moveover, it needs a minor improvement to allow HTTPS links (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37474690-place-a-video-from-a-url-with-https).
It was a big mistake to not query the community before removing this and it should be a simple thing to restore.
283 votes“Place Video from URL” option has been restored in the latest InDesign update – version 15.1.
Please update InDesign to use the feature.
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Adobe InDesign team -
Publication Analytics
We need reliable analytics on epublished documents to show to our clients. Over time we update the documents and for some mysterious reason the "Originally Published" date is wrong. How am I supposed to know if the numbers are from the update I made a week ago or or from our first publishing last september. And no... There are no dublicates of that document.
1 vote -
browser console errors caused by Adobe code
Adobe code loaded via iframe causes errors in browser console. See screenshot attached. We also see this in the examples on Adobe website: https://helpx.adobe.com/indesign/using/publish-online.html
1 vote -
publish online mobile
InDesign 16.4
When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.
I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.
This is a major issue for us as a lot of people will want to view this document on mobile.
I've attached a couple of screenshots
…
2 votes -
Publish Online is a total disappointment
Publish Online is an unreliable source for analytics, one its touted features, and it needs to be resolved immediately.
Here's an idea: make it function in ANY web browser or get rid of it entirely. I don't care if it has a 90-minute lag time, please just start somewhere and fix this issue. I am so unbelievably frustrated that I was able to provide analytics after one hour of publishing my document and now, three days later, nothing appears. It's embarrassing and humiliating when part of my job relies on this to function as expected and it NEVER does when…
2 votes -
Bug affichage éléments graphiques
Bonjour. Je rencontre un bug d'affichage à l'export avec Publish Online. (cf pj) Je ne sais pour quelle raison sur toutes mes publications, le graphisme est découpé de façon étrange une fois publié, alors que sur le PDF tout est OK... c'est très embêtant car les usagers pensent qu'il y a un problème sur les documents alors que ce n'est pas le cas... Je rentre ce problème depuis plusieurs versions d'InDesign.
1 vote -
publish online shrunk window
My publish online window looks shrunk and i can't see the percentage or the sharing icons.
1 vote -
[Error: "You do not have access to Publish Online Service"]Previously published documents via Publish Online no longer work.
I have been working with publish online services and have spent the past few days publishing some document and everything works.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
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Screenshot 2023-11-07 at 2.10.30 PM.png 25 KB -
Screenshot 2023-11-07 at 1.36.30 PM.png 15 KB -
Captura.PNG 44 KB -
indd error.png 82 KB -
Sin título 2.png 32 KB -
Sin título.png 61 KB -
Screen Shot 2020-11-20 at 1.09.15 PM.png 144 KB -
Screen Shot 2020-11-20 at 1.22.23 PM.png 178 KB -
Screenshot 2020-06-15 at 13.01.16.png 37 KB -
Screen Shot 2020-05-27 at 1.24.55 PM.png 117 KB -
Screen Shot 2020-05-27 at 11.31.44 AM.png 100 KB -
Captura de Pantalla 2020-05-27 a la(s) 11.44.01.png 120 KB -
Captura de Pantalla 2020-05-27 a la(s) 11.43.30.png 129 KB
57 votesThe issue has been Fixed.
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Object states button disappears after click
In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.
Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
Steps to reproduce issue:
I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
Expected Result: Button should reappear.
Actual Result: Button is gone after click.Video of ePub preview attached.
The problem is both in the ePub preview and when published online.
2 votes -
Error 39 - An error occurred while uploading your document. Please try again.
Hey all,
Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).
I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.
I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.
I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have…
1 vote -
Bullet/number markers included in adjacent hyperlinked text when exported as HTML
When exporting content containing bulleted/numbered lists to HTML (using the Bullets/Numbers: Convert to Text option in HTML Export Options), bulleted or numbered list item markers that are immediately followed by hyperlinked text get included with the text inside an <a /> tag. It would be more predictable (and easier to format with CSS) if the bullet/number markers remained outside of the <a /> tag.
1 vote -
Version CC 2021 - All the documents I had in Publish Online have disappeared.
Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?
1 vote -
QR codes genenerated don't work with the last version of Indesign 16.3.2
QR codes genenerated don't work with the last version of Indesign 16.3.2
1 voteUser has confirmed that the issue is no longer reproducible for them now.
Closing this issue.Thanks,
Adobe InDesign team -
Endnote Links Not Functioning When Published Online
I have a complex document (725 pages across 15 chapters) in which each chapter contains between 75 and 300 endnotes that I imported from the most current version of MS Word into InDesign 2021 (v. 16.4 x64). When I export a chapter as a PDF, everything works reasonably well (although links between in-text endnote numbers and endnote references simply jump between applicable page numbers, rather than to the notes themselves, but I can live with that). But when I publish a chapter or the whole online, only the bookmarks from the InDesign TOC feature work. The links between endnote numbers…
1 vote -
publish online mobile
InDesign 16.4
When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.
I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.
This is a major issue for us as a lot of people will want to view this document on mobile.
I've attached a couple of screenshots
…
1 vote -
Audio / Video file as a button
Unable to convert video or audio file into a button.
Please include this feature so that we can hide audio or video with a button click.1 vote -
export epub file
InDesign crash when exporting to ePUB 2.0 with shared hyperlinks in endnotes
3 votes -
Sound not working in interactive epub
This epub played fine before now nothing that I do makes the sound play. I removed/reimported them but they no longer play in preview or when pubished. These are small free sound effect files like bird songs etc. All royalty free.
1 vote -
Clearer online navigation arrows on web - Accessibility & UX Improvements
Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.
A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...
Stu
1 vote -
Multi-state objects not working correctly
I'm having problems with multi state object not working as they should.
Sometimes its fine others not.
I've attached a video of the problem.It happens when you use buttons to change the state. It works for a while and gradually deteriorates. The state can show then you roll off the button and it reverts. As if a r'roll-off' state is in play. Eventually the multi-state target disappears altogether.
Its happening in different documents and in Indesign 2020 and 2021.
Colleagues don't seem to have problem so could need to reinstall. But wondered if you could shed any light on…
3 votes
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