Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Mystery white hairlines showing up on edges of Published Online Document

    I am having an issue with documents published online and viewed in Google Chrome. For some reason there are thin white hairlines showing up on the edge of certain pages that are not in the actual InDesign document. On a couple of pages in my book, I have made the background color the same as the background color that shows up in the browser, but these hairlines are still showing the edge of the page.

    Screenshots of the white hairlines attached.

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Master page shadow/effects cause white knockouts when published online

    When using the Publish Online feature, effects applied to elements on a master page is causing white knockouts in the online viewer. Further testing showed that having type behind the master page effects appears to make the knockout go away.

    2 votes

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  3. Numbers changes to character at epub

    When I export to epub some numbers change to other characters. Ex.: number 1 changes to ١ and 9 changes to ٩.

    1 vote

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  4. animation file from indesign, 'recovered files' every time in trash (indesign didn't crash)

    when I save an animation file from indesign, I get a 'recovered file' every time I restart my Mac. I try to remove it, but then my document starts going crazy. (indesign didn't crash, it just happens)

    animation in indesign works fine, but the maps keep coming and it is irritating.

    indesign 2020 with newest version
    mac catalina newest version

    1 vote

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  5. shared destination hyperlinks do not get inserted into exported epub 3 (InDesign CC 2020 v15.0)

    I have a document with many shared destination hyperlinks. When I go to export this document out to an epub 3 file, non of the shared destination hyperlinks are inserted into the epub file. This is a huge problem.

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample file with which the issue is reproducible at amaarora@adobe.com?

    I tried with some custom files but was unable to see the issue (checked on Sigil epub viewer)

    Thanks
    InDesign Team

  6. Email Hyperlinks Not Responding in Published Online File

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only…

    6 votes

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  7. Footnote numbering in InDesign does not heed setting

    I have a single indd-document containing a book with 300+ footnotes in it. I have set the footnote numbering to "Restart numbering at every --> Section" (i.e. Chapter).

    But when I export the document to an EPUB file, InDesign does not heed this setting but keep running the numbering up to "348".

    I suspect this is a bug in inDesign 2020 (15.0.1), as there seem to be no good reason for this behavior.

    1 vote

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  8. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    22 votes

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    16 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  9. epub 3 footnote hyperlink character style html is broken (InDesign CC 2020 v15.0)

    epub 3 footnote hyperlink character style html is broken. When exporting to an epub 3 with footnotes that contain hyperlinks, the html output is acting strange. See the below for an example as it applies a separate span character style to each word or string.

    <a href="https://naturalhealthcourses.com/2015/06/cellular-memory-and-how-it-works/"><span class="Hyperlink">https:</span><span class="Hyperlink">/</span><span class="Hyperlink">/naturalhealthcourses</span><span class="Hyperlink">.</span><span class="Hyperlink">com</span><span class="Hyperlink">/</span><span class="Hyperlink">2015</span><span class="Hyperlink">/</span><span class="Hyperlink">06</span><span class="Hyperlink">/</span><span class="Hyperlink">cellular</span><span class="Hyperlink">-</span><span class="Hyperlink">memory</span><span class="Hyperlink">-</span><span class="Hyperlink">and</span><span class="Hyperlink">-</span><span class="Hyperlink">how</span><span class="Hyperlink">-</span><span class="Hyperlink">it</span><span class="Hyperlink">-works/</span></a>

    1 vote

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  10. animated gif

    The animated gif in attachment does not animate in InDesign or when part of a published ebook. I used the Mac iBook to view it.

    4 votes

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  11. Publish Online Error "An error occurred while uploading your document. Please try again."

    For months I have been getting this error message. I have followed all the steps previously mentioned and it still wont fix the issue. Please see the attached image. The last time I was able to publish online was in June 2019.

    1 vote

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  12. 2 votes

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  13. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    59 votes

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    66 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  14. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    10 votes

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    15 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue.
    We are currently reviewing the same.

    Regards,
    Abhinav kaushik
    InDesign Team

  15. Minion Pro Glyphs won't export to epub

    Minion Pro glyphs won't export to epub despite license saying it's supposed to be supported. Other glyphs are working (wingdings 2 are showing in the pic). It does export to pdf, just not epub.

    1 vote

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  16. Text variables consistently break export to fixed epub, resulting in crash.

    When there are multiple text variables (say in a running foot, or TOC) the export to fixed epub causes InDesign to crash. When the variables are resolved to actual text, the export works fine. I tried this in InDesign 14.0.2 and also in the Beta Build (14.0.3.407) with the same (crash) result.

    1 vote

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  17. HTML export creates random "id" values for Object styles tags

    When exporting html and I check include classes, InDesign generates "id" values for Object Styles.

    This could be be useful if there was a way to define the "id" value, but there seems to be no way to do that. Nor is there a way to turn it off outside of unchecking export class

    1 vote

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  18. Export to Fixed Layout EPUB - Poor Image Quality

    I am currently working on a graphic novel project that I am planning on submitting to apple books as an epub file. The files were created in adobe illustrator and subsequently, linked into adobe indesign to create the final published product. I have noticed that the image quality when exported to epub is far inferior to when that same file is exported to a pdf file. That is regardless of the alterations that you make to PPI or other options (such as altering between PNG, JPG and other file formats) prior to exporting to epub. I have adjusted the PPI…

    1 vote

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  19. Publish online doesn't work after update the 14.0.2x64 versio

    After updated the 14.0.2 x 64 versio, the publish online doesn't work.

    I was Sign out and Sign in my Adobe Creative Cloud account, but stiil don't work.

    2 votes

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  20. Can't edit bookmarks

    Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

    3 votes

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