Adobe InDesign: Bugs

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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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  1. Publish online feature not working after deactivating renewal of creative cloud plan

    After I deactivated the renewal of my annual plan (long before the date of renewal), I experienced an issue. When I try to publish from InDesign, it says "error #315: this service is unavailable...". On the My Plans section of the website it says I should still have access to this service until my plan expires. I contacted customer support and they basically told me they can't do anything. I assume this is a bug as the website says I do have access to it, but the app wont let me use it.

    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  2. it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  3. url's not active when publish online feature used

    indesign 14.0.1
    MacOS 10.14.4

    I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to…

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  4. HTML Image Export — choosing 'Original' doesn't grey out the other export options

    InDesign 14.0.2 Mac.

    When exporting HTML, in the Image Export options panel (see screenshot attached) choosing 'Original' is supposed to make all the other options (quality/filetype/etc.) greyed-out/disabled, because they are no longer relevant.

    Right now they're staying active, which is confusing. Per the InDesign documentation, they're supposed to be dimmed whenever ORIGINAL is selected as the image export method:

    "ORIGINAL: Exports the original image to the “<document_name>-web-images” subfolder. When this option is selected, all other options are dimmed."

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  5. ePub incorrect color conversion of placed images

    Mac running 10.14.4
    InDesign 14.0.2 working color space is sRGB
    Image placed has embedded profile of sRGB
    Native InDesign content created with color numbers matching those in image
    Exported to ePub

    Result: RGB color numbers of native object correctly match those of original sRGB numbers BUT those of the placed image have changed. The numbers indicate they have been converted to the active display ICC profile!
    Happens whether object export options on image are set to JPEG or PNG.

    I confirmed this by changing the monitor profile in System Preferences and relaunching InDesign. the exported image's color numbers changed to…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes

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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Link to email replace%space%between%word%and%@%by%sign%

    InDesign 14.0.2
    When clicking (in a PDF make with the exportation option in indesign) to a link that point in the creation of a new email (link created in Indesign), the @ is replace by %, ans all the spaces in the mail title are also replace by %

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  8. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    8 votes

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    7 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Mp4 not work at "Place from URL" Option

    I have place mp4 files from "Place from URL" option in the document and its place nicely when I have prepared epub and publish online then doc display empty page after discussion with adobe they told me that mp4 not compatible, so i have to convert video in FLV extension then it will work, which is impossible for me. MP4 is most useful extension and Adobe need to solve this and make mp4 compatible for it.

    Keep in Mind when we place from "Place from URL" Not direct placing of MP4 file, "Place form URL" Option.

    Thanks!

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Export Tagging: ‘i’ character in class name exports as blank space

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain…

    105 votes

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    21 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes

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    10 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  12. Publish Online Effects Not Displaying

    I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.

    It displays properly in the thumbnail preview though. See attachment for behavior issues.

    How do I resolve this?

    5 votes

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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Powerpoint document links don't work in Adobe Publish

    When I create a button that links to a Powerpoint document stored on my company OneDrive and publish via Adobe Publish online, the link brings up a black tab once clicked. The buttons work fine for any other document type, such as a PDF, but not with Powerpoint.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Publish Online rtl

    Indesign CC has a very good rtl support but when i publish online a document with binding from right to left it works in Print but not in publish online. Publish online always leads to left to rightsliding. Is this a bug or do i miss something? Thank you

    81 votes

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    13 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We will review it shortly

    -InDesign Team

  15. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:

    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.

    2. Export the InDesign document to HTML

    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

    12 votes

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    17 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  16. Edit all hyperlinks panel - like the Edit all Text Styles panel

    This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

    URL
    https://www.example.com/page.html

    SOURCE
    (would add &utm_source=xxxx to the URL)

    MEDIUM
    (would add &utm_medium=yyyy)

    CAMPAIGN
    (would add &utm_campaign=zzzz)

    etc.

    Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid…

    1 vote

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  17. 16 votes

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    16 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Landing page form doesn't work when accessed by Publish Online link

    But, the form does work when accessed by ePub and PDF.

    I suspect this issue is with the landing page, which my client had another contractor create, and the page is unsecure, FWIW.

    But, it just seems odd, that the form works (accepts and sends user info) coming from ePub and PDF, but does not when coming from the Publish Online link on browsers Firefox and Chrome. Safari does work.

    Any ideas?

    I've included links to the PDF and the Publish Online file. The link to the landing page/form in question is on the last page (page 8), click the…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover…

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  20. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

    18 votes

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    21 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    Closed: Fixed  ·  amaarora responded

    Hi all,

    We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

    Thanks

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