367 results found

1. Import Word file - cannot set 'Import as Static Text' as Default Preset

   When I import a Word document I want the option 'Import as Static Text' ticked all the time.

   The problem is that if I tick 'Import as Static Text' and make it a new Default Preset, InDesign remembers this until I quit InDesign and then relaunch it. The relaunched InDesign doesn't remember it - it remembers the Preset name, but it doesn't remember to tick 'Import as Static Text'.

   This happens in CC2019 and CC2020. Could you please fix it so that the Preset you make remembers to keep 'Import as Static Text' ticked all the time, even when you quit and relaunch InDesign.

   Cheers
   John

   When I import a Word document I want the option 'Import as Static Text' ticked all the time.

   The problem is that if I tick 'Import as Static Text' and make it a new Default Preset, InDesign remembers this until I quit InDesign and then relaunch it. The relaunched InDesign doesn't remember it - it remembers the Preset name, but it doesn't remember to tick 'Import as Static Text'.

   This happens in CC2019 and CC2020. Could you please fix it so that the Preset you make remembers to keep 'Import as Static Text' ticked all the time, even when you… more

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2. Save functions unavailable

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot simply save the file.

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot… more

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Please share sample documents with us to investigate this issue.
   You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com

   —
   Adobe InDesign team

3. text variable "Year>Modification Date" prematurely outputting "2020" (in 2019)

   I just updated to InDesign 2020 on 12-27-2019 and today (12-30-19) was updating some ID documents that have a text variable in the master pages (defined as Year > Modification Date), which suddenly (a few days premature!) is now showing up as 2020, even though we're still in 2019! I thought that changing it to Year > Output Date (which changes the field to show the correct 2019) was a temporary solution, but then my new PDFs output with the date field changed to 2020! ANY document I generate a new PDF from now automatically changes the date field to 2020 in the PDF, even if it still shows 2019 in the ID file.

   Do I have to live with this for just a few more days, or in 2020 will my Year variable fields all move to 2021? This is definitely a bug, since before upgrading to CC 2020, I had never had this probably occur before; the years changed when the ACTUAL year changed. Any ideas WHY this is happening now?

   (I'm on a MacBook Pro (15-inch, 2017) running Catalina 10.15.1 and InDesign 15.0.1)

   I just updated to InDesign 2020 on 12-27-2019 and today (12-30-19) was updating some ID documents that have a text variable in the master pages (defined as Year > Modification Date), which suddenly (a few days premature!) is now showing up as 2020, even though we're still in 2019! I thought that changing it to Year > Output Date (which changes the field to show the correct 2019) was a temporary solution, but then my new PDFs output with the date field changed to 2020! ANY document I generate a new PDF from now automatically changes the date field to… more

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4. InDesign Documentation

   I found out through Adobe support that page transitions in an interactive PDF created using InDesign only work in full screen mode. If this is true, your documentation should state this.

   I also found out that the SWF function has been removed for InDesign 2020. Please update your documentation to let users know that this is no longer available in 2020, but is still available in 2019.

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5. não consigo caracter especial

   não consigo inserir número de paginas como caracter especial. Faço o procedimento correto mas no final ele não insere o caracter.
   só fica o prompt piscando dentro da caixa de texto.
   E não sei porque a minha master page está cinza quando eu seleciono ela em vez de estar azul!!!

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6. Presentation

   When changing to the presentation mode the side visualization glitches. Same happen when I want to scroll through some pages. Even if the first page looks finde the second one isn't.
   With only one side the problem isn't there every time I use the presentation mode. But you can see the visualization glitch for a seconds before it goes back to normal.

   MacBook Pro 2019 16"
   2,3 GHz 8-Core Intel Core i9
   64 GB 2667 MHz DDR4
   Intel UHD Graphics 630 / AMD Radeon Pro 5500M
   macOS Catalina 10.15.2
   InDesign 2020 15.0.1

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7. Moving pages cause the shift of the pages moved

   Is a big problem: when moving pages from different Documents with the same options, master pages and Layouts the pages moved are shifted (to the left or to the right).
   I've made an Example in the attached Files.
   1.png shows the way I move the last two pages of the document to the other document (identical copy of the same file).
   2.png shows the pages moved in the second document (they should be the same but the imported ones are shifted by a few millimeters).
   For documents where you have to import hundreds of pages it is very frustrating to have to manually rearrange them all.

   Is a big problem: when moving pages from different Documents with the same options, master pages and Layouts the pages moved are shifted (to the left or to the right).
   I've made an Example in the attached Files.
   1.png shows the way I move the last two pages of the document to the other document (identical copy of the same file).
   2.png shows the pages moved in the second document (they should be the same but the imported ones are shifted by a few millimeters).
   For documents where you have to import hundreds of pages it is very frustrating to… more

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8. InDesign 15.0.1 create new guides stops working and all guides disappear

   Mac 10.13.6, InDesign 15.0.1. Repeatable bug. Not related to having any browsers open.

   Create new document, can drag guides to page and see them OK. Paste elements on to page, still OK to create guides Adjust margins and columns, still OK.

   THEN, adjust Document Setup (for me, adding bleed) and all guides disappear. You can drag a guide from rulers and it looks like it is there, but when you click elsewhere on the screen then that guide disappears.

   Please get this sorted. I am sorry to say that this version of InDesign appears to be the buggiest version in quite a while.

   Mac 10.13.6, InDesign 15.0.1. Repeatable bug. Not related to having any browsers open.

   Create new document, can drag guides to page and see them OK. Paste elements on to page, still OK to create guides Adjust margins and columns, still OK.

   THEN, adjust Document Setup (for me, adding bleed) and all guides disappear. You can drag a guide from rulers and it looks like it is there, but when you click elsewhere on the screen then that guide disappears.

   Please get this sorted. I am sorry to say that this version of InDesign appears to be the buggiest version in… more

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9. Ceñir texto

   Hola,
   al actualizar documentos anteriores a la versión 15.01 de InDesign las imagenes con ceñir texto el sangrado es incorrecto, provocando cambios en la maquetación.
   Si ese mismo documento se abre en la versión 14.03 la función de ceñir texto funciona correctamente.
   Enviamos dos ejemplos.

   • 

   • 

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10. Buggy open a file, save as doesn't work, ID 2020, Mac OS 10.15.1 (19B88)

    First open file always says the file is being used by other, although is not.
    Save as doesn't work, says corrupt file. Occurs only on Mac, no problems with office PC:s. Working on a local server.

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11. Objects on the page jump if a left-hand page becomes a right-hand page and vice versa

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a jump zone?
    If horizontal values for left and right margins differ, there is a BUG that in effect forms a zone on the page.
    I call this zone JUMP ZONE because objects that touch the zone with their edges could jump horizontally.

    When will objects jump?
    1. When a left-hand page becomes a right-hand page OR a right-hand page becomes a left-hand page.

    1. When a left-hand page becomes a right-hand page and later when a right-hand page becomes a left-hand page again.

    This could happen within a single InDesign document open.

    WARNING:
    It could even happen to InDesign documents that are not visibly open.
    That's with InDesign documents that are part of a InDesign book file.
    The book file's feature with auto-numbering pages can do this even if no document is visibly open.
    The damage is done if auto-numbering took place AND the book file is saved.

    How large is the jump zone?
    The height of the zone is the height of the page.
    The width of the zone can be calculated:
    inner margin MINUS outer margin

    How large is the jump?
    The width of the jump zone.

    Where is the jump zone positioned?
    Positive value: The zone is at the spine of the page.
    Objects that touch the zone jump towards the spine.

    Negative value: The zone is at the edge of a page away from the spine.
    Objects that touch the zone jump away from spine.

    What versions of InDesign are affected?
    All versions CC up to InDesign 2020, Mac OS X and Windows.
    InDesign CS6, Mac OS X and Windows.

    Possibly also InDesign CS5 and CS5.5, Mac OS X and Windows.
    I did not test this.

    How can I avoid jump zones?
    Make right and left margin values the same!

    Are there workarounds if I cannot avoid jump zones?

    1. Anchor objects
       that touch the jump zone to text frames that do not touch the jump zone.
       Nested objects will not jump if the parent objects are not touching the jump zone.

    2. Group an object
       to another one that is touching the top or the bottom edge of the page.
       Tests are showing that objects will not jump if they touch the bottom OR the top of the page.
       ( OR both, bottom and top edges of the page .)

    Other things to consider about moving objects?
    The following is independently of jump zones:
    Objects could move to other pages if their edges touch exactly the horizontal edges on pages in facing pages.
    Depending on the version of InDesign this could also happen with objects touching the spine.
    Reason: Rounding errors.

    What can provoke all this?
    1. Add or remove an odd number of pages
    so that left-hand pages become right-hand pages and vice versa.

    1. Renumber start pages of sections so that left-hand pages become right-hand pages and vice versa.

    Note:
    Every document has at least one section by default.
    The start of that section is the first page in the document.

    More details at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774458#M166408

    InDesign 2020 documents attached here.
    See screenshots and further comments at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774596#M166420

    Download link to all test files on my Dropbox account:
    https://www.dropbox.com/s/duov096cu2q481l/Jump-Zones-Explained-Facing-Pages-Documents.zip?dl=0

    Regards,
    Uwe Laubender

    ( ACP )

    PS: Why does InDesign Uservoice not permit to attach files with suffix .indd ?
    Message: "Invalid file type: .indd files not allowed."
    Isn't that rather absurd?

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a… more

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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue to us.
    We are currently reviewing it.
    InDesign Team

12. 2020 Pages Window Broken

    Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Have you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.

    —
    Adobe InDesign team

13. Text margins don't change when master pages are applied (still unfixed InDesign 2020)

    The same issue from InDesign 2019 remains unfixed in 2020.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36002536-text-margins-don-t-change-when-master-pages-are-ap

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14. Source Serif Pro font baseline not consistent

    I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

    I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

    I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

    Copying and pasting the frame, or the text into a new frame, doesn't help.

    It only happens with Source Serif Pro (all weights) - if I change the font, even to other Adobe Fonts it doesn't happen. It also happens in new documents.

    It may be worth mentioning that a colleague works on the same Indesign files on a PC (we share the files via Dropbox) but he doesn't experience the issue.

    We both share another related bug with Source Serif Pro in that quotation marks just display as 'straight' even though 'use typographer's quotes' is turned on in preferences. This can't be fixed through the Glyphs panel either.

    My feeling is it's something to do with this particular font being used a lot over 2 different platforms.

    Thanks

    I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

    I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

    I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

    Copying and pasting the frame, or the text into a new frame, doesn't help.

    It only… more

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    Under Review  ·  amaarora responded

    Hi
    We are looking into the issue.
    Seems there is some discrepancy in font information of the font present in Typekit and that on Google fonts.

    Thanks

15. when you open the program it is stopped, and does not let you create new documents
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16. You are able to open, already opened documents

    Indesign 2020
    At the office we work as a team on the same documents. It is important that only one person at a time can work on a document. With the new 2020-version, you are able to open the same document on two computers... with a big risk to save over/erase, the changes that the your college has done.

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17. Saving document presets always changes back to pica units

    When creating and saving new document presets, despite choosing a different unit such as inches or points, after hitting the save button, the document preset is only saved in picas unit measurement

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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thank you for reporting this issue. We’re reviewing this.

    —
    InDesign team

18. Strange Whitespace areas

    I am using CC2019 and the have the same issue in CC2020. I have mysterious areas of whitespace that I can't use appearing on my pages. Please see the attached file. The file is part of a book. Page 110 (relative to book's start, the third spread in the file) is where the trouble starts.

    I don't mean to be a nuisance but sorting this out is rather urgent. I am going to destroy the document and start again out of desperation.

    Kind regards
    Mike Howell

    I have tried reducing image sizes.
    I have tried analysing the story.
    I have adjusted keep options.
    I have checked the text frame threading.
    I have looked for overlapping frames.

    I still can't work it out.

    Kind regards
    Mike Howell

    I am using CC2019 and the have the same issue in CC2020. I have mysterious areas of whitespace that I can't use appearing on my pages. Please see the attached file. The file is part of a book. Page 110 (relative to book's start, the third spread in the file) is where the trouble starts.

    I don't mean to be a nuisance but sorting this out is rather urgent. I am going to destroy the document and start again out of desperation.

    Kind regards
    Mike Howell

    I have tried reducing image sizes.
    I have tried analysing the story.
    I have… more

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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on user comments, closing this issue.

    —
    Adobe InDesign team

19. screen blacks out momentarily (flickers, blinks, flashes, etc) in InDesign CC 14.0.2

    screen blacks out momentarily (flickers, blinks, flashes, etc) in InDesign CC 14.0.2
    How do I stop this, it i is very distracting

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20. format de document

    Les fenêtres indiquant le format de document sont trop étroites et n'affichent pas les valeurs en entier.
    par exemple : 2500 mm, le 2 est tronqué
    ou comme sur la pièce jointe pour 370,2 mm et 262.2 mm, le chiffre des centaines n'apparaît pas à l'écran.
    W10 écran 32 pouces 2560 x 1440 pixels

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