Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
-
pages tab unable to scroll past spread 42-43
I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.
If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Incorrect Page Count Value
It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.
This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.
Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.
Screenshots from Bridge CC2018 uploaded/attached.
1 voteHi Stephen,
There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.
Thanks
-Anshul -
InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."
Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Bug copy and paste complex XML Element CC2018.1
Only on CC2018.1
The problem is highlighted by copying a complex XML TAG containing a nested structure of XML from one document to another.
Only SOME TAG are pasted, not all and the parent TAG is missing.
Both from programming and from interface1 voteThanks for providing all the relevant information.
We have verified this issue and it is currently under review.Thanks,
Adobe InDesign team -
search document and all documents
Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"
4 votesWe have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
Please elaborate the steps for reproducing the issue. That would be really helpful.Regards,
InDesign Team -
Can't duplicate and drag pages in pages panel
If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.
4 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
error code: 6
Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).
What can I do to restore my file?
1 voteThere are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.Adobe InDesign Team
-
Master page «Based on» does not work properly when objects are bleeding.
https://forums.adobe.com/message/10187037
When applying B-Master (based on A-Master) on page 5, the objects bleeding on page 4 (linked to A-Master) disappear.
Thank you.
3 votesThanks for reporting this issue. We’re reviewing it.
-
Stack Order changes when pages deleted bug
When both "Allow Document Pages to shuffle" and "Allow Selected Spread to Shuffle" are selected and you delete a spread some text boxes on other pages move behind placed graphics. To stop this unselect "Allow Selected Spread to Shuffle" option.
1 voteFix is available in version 13.1.
Please update to the latest version available to you via Creative Cloud Desktop application.Thanks,
Adobe InDesign team -
double layout page has become a PB spread. some pictures missing
In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
This is a disaster as I have to get the completed magazine to the printer ASAP!
Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
Pasteboard size difference between CC 2017 and 2018 causes page view jump
This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if…
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.
If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Dragging the zero point to a new location will not work in rotated spreads
If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.
It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.
Nevertheless, that should be fixed.
Watch the movie clip where I like to drag the zero point to a new loaction and always fail.
Regards,
Uwe2 votes -
Applying Master Page covers Document Pages
Version: InDesign CC
Steps to Reproduce: Apply the Master page
Expected Result: Master page would be in the background
Actual Result: Master page is in the foreground1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
Copy a object in InDesign by holding down the alt-key and move obect with the mouse doesn-t work with InDesign CC18 aunder MacOS High Sierra
Copying an object in InDesign by holding down the alt-key and moving the object with the mouse doesn't work any more with InDesign CC18 under MacOS High Sierra. For me this is (has been ..) a key function in InDesign!
5 votesAs confirmed by the user on email, the issue is no longer reproducible.
-
Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...
After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.
First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".
After that i am not able to save the files or load…
2 votes -
Problem with Ctrl+A
When you select a file with more than 500 pages with the command Ctrl + A, (to export RTF) Indesign hangs for many minutes. It did not happen in previous versions. Problem detected in Win10 64bit, the last 2 versions of Indesign.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Pages/spread overlapping after changing page size
InDesign 2018 CC 13.0.1
Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.
Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
Pagespread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
Pagespread03_112617 - If I move page 2…2 votesHi,
We have been able to reproduce the issue and it is currently under investigation.Regards
InDesign Team -
Bug with search and replace on locked layers
Hi all,
it seems I’ve found an InDesign bug that is creating some problem on a project for a customer.
I have a document with a table nested inside another table, the layer is locked but I’m able to find the text inside the nested table even if the “search on locked layer” is inactive.
I can also apply another paragraph style to the text inside the nested table (with the layer locked) and this is causing some problem because I need to change the styles of the text of unlocked layers with a script.4 votesThe issue is currently under review.
Thanks for reporting.Regards,
Abhinav -
Objects on canvas move down when new page created
Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...
Version: 13.0/CC 2018
Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
Expected result: for the content to stay on the canvas of the pages…2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
Select pages in a multi document file not displaying graphics or text.
Select pages in a multi-document file not displaying graphics or text. Layers display the links to text and graphics but does not display in Indesign nor after when it is PDF.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
- Don't see your idea?