1018 results found

1. trying to convert my file but it says the IDML file conversion is unavailable

   this keeps popping up and I cant convert my file. What can I do??

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2. Converting 2018 to 2017

   Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.

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3. Error code 14: File cannot be opened - file from network storage is incompatible

   My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
   When I enable WIFI again, the document opens without issue.
   I'd appreciate any help please! Thank you.

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4. XML structure

   I'm working with a client that needs to use InDesign and InCopy to create documents that are marked up with XML. After relinking stories or updating graphics in InCopy, it destroys any special structure set up with the XML. For example, I have a handful of charts that are nested under a parent tag which is then nested another parent tag. Inserted a chart into this frame in InCopy--saved and closed. Opening this file in InDesign, all nested XML is blown open.

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5. InDesign fails to launch due to "Error: 0xc000012f"

   For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
   I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang.

   Error 0xc000012f means that you lack the Microsoft Visual C++ Redistributable files which are prerequisites of the InDesign application.

   A few workarounds are listed at Fix crash issues with InDesign.

6. Data Merge - Images

   Upon upgrading from CC2017 to CC2018, I am unable to data merge images. Opened previous files and the link PDF (image of QR Code) will not display.

   I've re-installed 2017 and problem is solved.

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7. Can not start InDesign CC 2018

   I can not start the InDesign CC 2018 after the update from CC 2017. The program did not start. Nothing happened. Need I some special rights, now? What could be the reason?

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   We have fixed a number of crashes with InDesign’s latest Nov’17 update.
   Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

8. pen constraining and / or snapping

   Drawing with the pen tool snaps / constrains to fixed increments rendering it useless. This occurs even after turning off snap to guides and smart guides and using control to disable.

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9. when you double click the title bar of the indesign app it does not behave as per the finder preferences
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10. Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017

    Work space is not visible and welcome screen doesn't disappear

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    Need More Info  ·  2 comments  ·  Others  ·  Delete…  ·  Admin →
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11. Custom GREP-queries are suddenly away

    I had a nice collection of custom GREP queries. But suddenly they are away. They were numbered from 1 to 18. I'm very down to do this all again … Is there a way to find this again? Where are the custom queries saved? I updated from macOS 10.12.4 to macOS 10.12.5. Maybe that's the reason? Or is the reason that I had numbered them?

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12. : Balboa extra condensedFont continues to be missing after indication that it is synced

    Font: Balboa extra condensed continues to be missing after indication that it is synced

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13. Persistent startup screen

    When opening old ID documents frequently the startup screen hangs on the main screen. This happens specially after missing images, plug-ins an fonts warnings. Have to quit and relaunch ID...

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14. InCopy is creating "phantom hyperlinks" in InDesign

    Our InCopy editors are adding hyperlinks but they aren't showing up in InDesign. To make things worse, you can no longer add a hyperlink to the text. I discovered that InCopy is leaving phantom hyperlinks and it seems to be a bug, or at least has caused us considerable consternation. (I'm using InDesign 2026 v21.0.2 and InCopy 2026 v21.3).

    Okay, I’ve gone deep into the rabbit hole and I think I’ve figured out the problem with hyperlinks not showing up, or text you can’t add a hyperlink to. It’s a lengthy, complex explanation so I’ll start with the all too easy fix and then explain why. 

    THE FIX: When you create a link in InCopy, you have to click the “Shared Hyperlink Destination” button.

    This really only applies to multiple links that have the same destination, like how Supplemental Table 1 and Supplemental Table 2 both go to the same URL, but I don’t think it will hurt to click it for every link, just in case that URL gets repeated later on.

    If you don’t click Shared Hyperlink Destination, only the first hyperlink will show up in the Hyperlinks panel, and the rest become phantom links.

    And to make things worse, apparently this isn’t an issue when you make a link in InDesign. It only happens in InCopy. 

    If I’m right, this will fix the problem. At least, it worked when I tried it. We’ll have to see if it works all the time.

    THE EXPLANATION for us InDesign nerds.

    If there’s text that you can’t make into a hyperlink (the New Hyperlink option is greyed out) it’s because there’s already a link there, but for some reason it’s not showing up in the Hyperlinks panel. It’s a phantom link. However, you can still see the phantom link if you open it in Story Editor.  Story Editor shows where the link is, but you can’t edit it or add a new link to the text. 

    The only way to fix it is to retype the text outside of the link brackets, or copy and paste the text out of the brackets (except the link sticks to the first character so you can’t copy that, which is yet another pain). After you retype the text, you can highlight the link (everything in the brackets) and delete it, and then you are able to add a hyperlink to the retyped text.  You have to do this for each phantom link individually. This is an annoying and cumbersome fix, but we’ve known about it for a while.  

    If you want to get into the nitty gritty, I think this kind of explains what’s going on. https://stackoverflow.com/questions/17490661/how-to-properly-remove-hyperlinks-from-indesign-document-using-extendscript

    I made a quick script to look for the phantom hyperlinks, but all it shows me are the hyperlinks in the Hyperlinks panel, so I can’t find the phantom links that show up in the Story Editor with a script. I may explore that some more in case the issue arises again.

    But in any case, it looks like the links are losing their destination URL in InCopy because the URL is already taken by another link, but the hyperlink still remains and won’t show up in the Hyperlinks panel because there’s no destination. InDesign sees an empty link and doesn’t show it on the panel. However, when you use the shared destination button, all the links just point to that one URL and share it, and it shows up in the Hyperlinks panel. I’m going to report this to InDesign as a bug.

    Whew!

    Our InCopy editors are adding hyperlinks but they aren't showing up in InDesign. To make things worse, you can no longer add a hyperlink to the text. I discovered that InCopy is leaving phantom hyperlinks and it seems to be a bug, or at least has caused us considerable consternation. (I'm using InDesign 2026 v21.0.2 and InCopy 2026 v21.3).

    Okay, I’ve gone deep into the rabbit hole and I think I’ve figured out the problem with hyperlinks not showing up, or text you can’t add a hyperlink to. It’s a lengthy, complex explanation so I’ll start with the all too… more

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15. Change to Text Conditions show/print status not saved

    Text Conditions are not saved, unless you do some other changes to the document.

    1. Change the show/print status to the text conditions in the relevant palette.
    2. Save the document.

    The status of text conditions is not saved.

    If you do some other changes afterward, it is saved.

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16. Shadow with Registration color BUG

    Якщо на сторінці є обьєкт зі спотовим кольором, наприклад з пантоном, і у будь-якого іншого обьєкта є тінь з кольором регістрейшн, то цей спот-колір потрапить у тінь. Таким чином на сепараціях окрім 4 каналів, які відображають цю тінь, зьявиться додатковий, у якому теж зьявиться зображення тої самої тіні.
    Після перевірки я побачив, що те саме стається не тільки з тінню, а й з іншими обьєктами, що мають колір регістрейшн. Висновок: Індизайн вважає, що регістрейшн містить не 4 ЦМІК канали, а ВСІ фарби, що є у документі, включно зі спотовими. У попередніх версіях Індизайну такого не було.

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17. group size error when turning page

    Create a group of objects, for example, a text block plus a rectangle, and also the same rectangle separately. Then create a new page and rotate it 90 degrees in the page management window. Copy your group and the individual rectangle from the old page and place it on the flipped one. Now enter new dimensions, for example 100 by 10 mm for the group and for the rectangle. The individual rectangle will get the correct dimensions, taking into account the fact that the page is rotated 90 degrees. However, the group will have an error - the vertical dimensions will become the horizontal dimensions and vice versa. You will clearly see how the individual rectangle deforms and how the group changes even though you entered the same values ​​for them.

    Create a group of objects, for example, a text block plus a rectangle, and also the same rectangle separately. Then create a new page and rotate it 90 degrees in the page management window. Copy your group and the individual rectangle from the old page and place it on the flipped one. Now enter new dimensions, for example 100 by 10 mm for the group and for the rectangle. The individual rectangle will get the correct dimensions, taking into account the fact that the page is rotated 90 degrees. However, the group will have an error - the vertical dimensions… more

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18. ungrouping error

    If you copy a group of objects to another layer in InDesign, and then ungroup it, those objects disappear. But what actually happens is this: take the group on layer 1, copy it to layer 2, ungroup it. They will disappear from layer 2 and appear on layer 1 UNDER the group object on the original layer 1. And you can turn off the visibility of layer 1 or even lock it completely before ungrouping the objects on layer 2, but what will happen is that the objects will be moved to layer 1 from layer 2 and hidden under the original group of objects.

    If you copy a group of objects to another layer in InDesign, and then ungroup it, those objects disappear. But what actually happens is this: take the group on layer 1, copy it to layer 2, ungroup it. They will disappear from layer 2 and appear on layer 1 UNDER the group object on the original layer 1. And you can turn off the visibility of layer 1 or even lock it completely before ungrouping the objects on layer 2, but what will happen is that the objects will be moved to layer 1 from layer 2 and hidden under… more

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19. InDesign – open dialog – file types selection – INDD, PDF

    I am used to InDeign allowing me to open ONLY native files. I always keep InDesign files with pdf-s (named exactly the same) in one folder. Since InDesign is able to open / convert pdf files I often open pdf instead of indesign file, which makes my job much harder and more frustrating, than it needs to be.

    Problem is that in file types section of the dialog I cannot select only indd files (which should be default option). Please, fix it! Thanks!!!

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20. Unresponsive Panel Icons & Graphical Overlap when Importing Illustrator Files

    1. Panel UI Issue:

    Issue: Double-clicking icons in the collapsed right panel does not activate them. Shortcuts also fail to open the panels.

    Current Workaround: Panels only open when clicking the small '<<' (Expand) icon at the top of the dock.

    1. Illustrator Import/Update Issue:

    Issue: When importing or updating an .ai file, InDesign occasionally displays a "ghost" image where the previous version and the updated version overlap.

    Current Workaround: I have to delete the link and re-import the file from scratch to fix the display.

    Environment:

    OS: Windows 11 (또는 사용 중인 OS)

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