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  1. 9 votes

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  2. 2 votes

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  3. 4 votes

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  4. 3 votes

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  5. 2 votes

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  6. 2 votes

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  7. 8 votes

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    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

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  8. 11 votes

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    Stefan supported this idea  · 
    An error occurred while saving the comment
    Stefan commented  · 

    We have the same Problem. Disabling the Sophos Rasomware setting with MacOS 12.4 only makes it rarer. If you reopen the file, usually it is not read-only any more.

    I suppose Indesign has a very special way of opening files, since we have no problems with other applications.

  9. 135 votes

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    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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