Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
545 results found
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InDesign 19.4 crashing when clicking on text box
I have a Lenova ThinkPad Windows laptop on Win 10 Enterprise, Build 19045. After updating from 19.3 to 19.4, the program began crashing whenever I clicked on a text box.
I tested with different documents with the same results. I tried a few of the "usual" fixes for crashes (including removing the prefs folder and exporting to IDML) with no success, so I downgraded to 19.3. Downgrading fixed the problem, so there appears to be a compatibility problem with my system.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash on object state rename
This happens to me regularly. With an object selected, I use the button for Convert selection to multi-state object from the Object States panel. If I then try to rename the states, InDesign immediately quits. Reopening InDesign takes me back to just before I created the MSO.
I've learned to save immediately after creating MSOs and then rename states. That's my workaround. I thought it would be good to mention though, as it seems related to the old inability to rename states bug that was fixed.
I'm using ID 19.4 on MacOS Sonoma 14.4.1
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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when importing documents from Word and mapping to paragraph styles
Everytime I start mapping styles on import InDesign crashes. This is taking up too much time, I have tried exporting/saving the doc as an rtf etc but to no avail. I am running Sonoma 14.4 on a brand new Macbook Pro 16"
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Copy
The tool "copy" is crashing the Indesign. Inside the software and between softwares. This issue turns the workflow so slow...
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 crashes when closing
InDesign 2024 version 19.3 on windows crashes very often when it should close.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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search
When I try to open a window using the help search bar, the screen freezes.
I can't press any buttons and requires crashes.I'm on Mac OS M1 Pro - Sonoma 16.2.1
(Double check on intel i9 12.6.3 - no issue)1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Text frame options (Ctrl B) doesnt open since 3 days
Text frame options (Ctrl B) doesnt open since 3 days. Indesign freeze. And the Windows desktop background dissapears somtimes. I use this funtion for every project. So I don't know what to do now?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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iCloud
When opening files stored on iCloud, most of the time InDesign freezes/crashes (spinning beach ball forever). The file usually opens, but then freezes once you move the cursor around a bit or try clicking a menu, etc. I've tried opening the same files saved to my local drive with no problems. The links in these files also reside on iCloud. If I download the InDesign file first, sometimes it doesn't crash. However, if I have links to update, I have to make sure to update each of them first or InDesign crashes.
InDesign 19.2.0.46
macOS Sonoma 14.3.1
MacBook Pro M3…1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Not opening
I keep running into a bug where InDesign won't open. I click the application, get the first loading screen, and then it disappears and closes. I've tried restarting my computer but the issue persists. The only way I've found to fix it is uninstalling and reinstalling the program. It's a pain to have to do it everyday though.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign freezes when a new document is created
InDesign freezes when a new document is created
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Adobeフォントを600個近くアクティベートしていると起動はするがフリーズ状態になる
adobefontのアクティベート数が現在700個あります。
この状態でInDesignは起動はするがフリーズ状態で操作を受け付けない。
30分放置しても変化なし。
adobeサポート側では｢フォント数が多いと起動できない｣と言われましたが、確かにadobeフォントの同期を無効にすると使用できます。
フォントもadobeフォントをアプリ上でダウンロードできる。
しかし、premiereではテキストスタイルに登録したフォントが書体が分からずアプリ上でもadobeフォントを検索できない。
フォントを多くアクティベートしていても使用できるように改善を希望します。
InDesignバージョン19.2
windows11 23H2
デスクトップパソコンCPU、GPUともにスペック高め。1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Font window
Font window frozen in center of screen, won't go away. Using Indesign 18.0 for MacOS.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Export or Save dialog box partially hangs if you go to another app's window.
When exporting to PDF or saving, if you go to another app or Finder window while the dialog box is open, it partially hangs. For example, if you've called up the Export box then hop over to Finder to verify the name/location of the folder to which you want to export, then go back to ID to complete the export. Everything that is normally blue ("save" "export," the name of the file, etc.), turns gray. You can click on it but nothing happens. You have to either cancel and close/reopen the document, or if you have unsaved changes, it hangs…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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find/replace font dialog box freezes InDesign program
InDesign on Mac Sonoma 14.1.2
Select Find/Replace Font.
Dialog box appears.
Program freezes completely.
Need to Force Quit InDesign.1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash when exporting to pdf - WHEN IS THIS GETTING FIXED
So I've had this issue now for over five years and still nothing has been fixed despite me sinking thousands of pounds in subscription fees to this steaming pile of an app. We do lots of presentations that have other indesign files as links and we are constantly getting crashes when we export to pdf - I've been on with adobe with this and they insist it's corrupt files that cause this, yet when I proved to them that it wasn't they just stopped replying to them - great customer service. The crash can simply happen when adding or deleting…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when I try to change styles with the preview box selected.
I am running InDesign 19.0.1 x 64 on a Windows 10 machine
When I try to edit a paragraph style that includes bullet points, and with the Preview box checked, my computer crashes. As you can see in the screen capture video, it is an intermittent issue, but InDesign crashes the majority of times I am trying to edit the bullet paragraph styles. It also happens when I try to change the Anchored Object Options in my Object Styles panel.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Montserrat Font errors
The Montserrat font is not displaying correctly in the program, I exported a page to see if it is just a display issue but it is not, the font is still displaying incorrectly even when exporting the file, I checked in Illustrator but it is displaying normally, fix this problem please. It even stuck when I was doing my typography tests, specially with the Bold style
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Indesign Crashes when scrolling
When I scroll pages using the keyboard, Indesign keeps crashing. The document has photos, but not excessively high resolution and I'm viewing on typical display mode.
MacOS. Indesign 19.0.1.205
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.0.1 Crashes When Exporting Stories to InCopy
I have just set up a new MacBook Pro running InDesign 19.0.1 on Sonoma (pre-installed). Every time I attempt to export .icml stories from a layout file to my SMB Synology share, the file crashes and InDesign quits. When a co-worker on Monterey does the same thing with the same file, the .icml stories export normally.
I have tried exporting individual text frames rather than "export all stories" and got the same result. I've tried exporting the stories from a different local .indd file to my computer and got the same result.
What else should I try? Reinstall InDesign?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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crash at every startup
InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.
Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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