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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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609 results found

  1. Eyedropper in tables (ME indesign 2018) crashing

    Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. IndDesign CC2018

    When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. Adobe InDesign/InCopy cannot be opened because of a problem

    InCopy will not launch in macOS 10.11.5 and 10.12.6. This is happening on two different computers, one a 2015 13" MacBook Pro with Retina and one a 2017 MacBook Pro with TouchBar. Have attempted uninstall/reinstalls as well as removing preference files.

    I'm attaching the InCopy report from 10.12.6 computer but the 10.11.5 computer is currently off-site. I can add it later if I need to.

    I'm also attaching a screenshot of the error message returned by InCopy when I try to launch the application.

    2 votes

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  4. Crash on Launch

    When launching InDesign and Illustrator 2018, I get the attached alert. Illustrator will always show this alert but does function. InDesign will always show this alert and it opens once. Thereafter it will crash on launch every time until I reinstall it and then I get one launch again and repeated crashes on launch until I reistall. This is on two separate Macs running HIgh Sierra

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. InDesign CC 2018 crashes when copying textbox with anchored object into Photoshop CC 2018 document

    InDesign crashes when I copy a textbox with an anchored object from Indesign document into Photoshop document

    2 votes

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    Issue is fixed with InDesign’s latest 13.1 update.
    Please upgrade your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

  6. InDesign 12.1.0.56 Mac crashes when launching files from Box.com

    Cannot click on file on Box.com or without crashing InDesign. DO not have problem on other computers with older versions of InDesign.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)

    Steps:
    SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
    Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)

    Steps:
    Launch SkyFonts and Indesign.
    Create a new document in indesign and use some trial fonts which are available in skyfonts.
    Exit the SkyFont client.
    Try to update the document.
    See that Indesign crashes.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. Crash InDesign

    Hello,
    I have MacBook Pro M5 Pro with 48GB RAM, when I use InDesign, every time crash changing the icone of mouse, exampel import a photo che mouse is change and if I'm cancelling and going back don't work, Finally I quit InDesign, don't close, is blocked. I have force of close app and apper a error.

    1 vote

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  9. Ctrl+D (replace photo) causes InDesign to get hung every time

    Using the simple Ctrl+D shortcut to replace a template photo causes my InDesign to get hung every single time. I have to use Task Manager to exit the program, losing all my previous work on the file. This is only ONE of MANY bugs that currently make InDesign unusable for me. Stop using AI code and fix this software!

    1 vote

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  10. Color Picker eyedropper freezes UI — invisible modal dialog blocks all interaction and saving

    1. Version:
      Adobe InDesign 21.4.1 / 2026 — macOS Tahoe 26.5.1, Apple Silicon M1 Max

    2. Steps to reproduce:
      Select an object with a fill color.
      Double-click the Fill color swatch in the Tools panel to open the Color Picker dialog.
      Try to sample a color from the document using the eyedropper inside the Color Picker.
      Nothing happens (the eyedropper does not pick up any color).
      Close the Color Picker dialog.

    3. Expected result:
      The eyedropper samples the color under the cursor and applies it. After closing the dialog, the UI is fully responsive again.

    4. Actual result:
      After closing the Color Picker, InDesign…

    1 vote

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  11. Instabilidade. InDesign trava sem parar. Começa processando e entra em loop de processamento, não deixa nem desligar

    Faz cerca 20 dias que o InDesign trava sem parar. Começa processando e entra em loop de processamento, não deixa nem desligar. Está difícil. Já atualizei, mas não resolve.

    1 vote

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  12. Large Hourglass and frozen file:

    I used Gemini to generate an image using a separate device, then imported it to InDesign then Indesign reacted weird. The new Alt Text recognized the image was Gemini and there was a weird link icon and then an Alt Design icon and a 1" hourglass appeared and I could not do anything. Now my whole file is gone and wont open.

    1 vote

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  13. home

    Home Welcome Screen Blank After Update on all Apps
    After the recent set of updates, Indesign does not show the welcome screen. When i try to create a new document (CNTRL+N, File>New>Document) the app hangs and i have to restart the app. I am able to open existing files, but not create new ones. Worked around the problem by selecting "Use Legacy New Document Dialog", but i would like to get my home/Welcome screen back.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  14. Bloqueo congelamiento.

    Indesing es una porquería de app, se para colgando, no permite que se grabe y cuando se reinicia se han borrado todos los trabajos. Aprendan a hacer bien un programa ¡Inútiles!

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  15. CC Library window appears distorted and stretched

    I noticed that the CC Library window is sometimes stretched or distorted up to a point where it's not readable. Especially when combined with other tools or re-arranged in own workspace this happens.

    1 vote

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  16. "Schrift wird hinzugefügt..." Adobe Font automatic updates crash the whole process while packing Data. ("Daten verpacken")

    Version 21.2

    While trying to pack up files /export the whole package indesign crashes and doesnt continue due to background activities:
    it tries to activate fonts i have already licensed via adobe fonts. the process is absolutely critical, while my customers are waiting for the data, there is time consuming workarounds I have to step through. Switching back and forth between deactivating and activating fonts, closing all my open files I am working at is a time consuming hustle. These errors ocurred in previous versions and I hoped they had been fixed. Unfortunately the hustle still occurs.

    1 vote

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  17. Freezing when working via network drive

    When working with a file directly from a shared network drive (or p: drive) Adobe InDesign will intermittently freeze/hang up and require a forced shutdown/task manager or a full computer restart.

    There is no crash log generated until the application is force closed so event viewer does not show anything relevant until after I've closed the program. There is nothing to suggest that there was a process running that caused the error (per event viewer logs).

    I can work on that same file when it's saved locally.

    I am currently on the latest version of Adobe InDesign, and I did…

    1 vote

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  18. 21.2 full of bugs! Won't load colors and constantly stops working!

    Full of problems! Colors won't load, can't resize anything without program crashing.

    1 vote

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  19. Indesign 21.2 - font or some other background task is running but not shown in the upper task bar

    INdesign 21.2 - Windows 11 - some font or other background task runs in the background (nice swirling circle) and I can't change any fonts or adjust boxes or anything. The actual background task indicator is not even showing so I have to save file file and "crash out" indesign because it won't close otherwise (get the background task error) when I start it up again it's fine - extremely frustrating! Does this on BOTH of my computers. How can I stop this????

    1 vote

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  20. BOM in CSV

    for more than 7 years this problem is known to Adobe. Excel, Open source office suits etc. export CSV with BOM. it's against standard. one can import to textedit and save. Why is adobe not able to clean out that BOM?? I mean 25 years ago I was able to do a data merge. InDesign these days can not handle an excel exported CSV file. Really? Please guys. make the stuff work, that have worked 30 years ago. yes, shame on microsoft. shame on you both. users have to do a research to solve a problem, that has not existed…

    1 vote

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