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  1. Version of Adobe InDesign, InCopy or InDesign Server
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  3. Expected result
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27 results found

  1. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

    In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

    323 votes

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    240 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

    Thank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.

  2. Indesign 2021 (16.0) IDLK file do not lock

    It is currently possible that two users are able to open the same Indesign file. I am working on a network volume via VPN and it was possible for my colleague to open the same file i was working with. The *.idlk file was generated but it seems that it would not be recognized from the other Indesign my colleague was using.

    I tried to reproduce this issuue with Indesign 2020 and all worked fine as expected.

    This is an enormous issue for collaboration with other colleagues at the same projects.

    74 votes

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    51 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  3. [ID-4244288]Problem with Variable fonts - some glyphs are displayed with a lighter weight on changing axes.

    Some variable fonts works as expected, but for some, the font displays at a lighter weight (perhaps regular?) when the weight is set for anything heavier than about 750. It appears that the heavier weight's metrics are used.

    In my my limited test, the weight prints properly.

    I'm on a 27-inch, iMac 2020, Mac OS 13.5.1, InD 19.

    Examples:

    68 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the InDesign 2024(v19.1.0.043) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

  4. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    27 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  5. Type 1 font warning for no reason

    I am getting a warning that my document contains type 1 fonts (10 of them) when they do not (contains 4 OTF fonts).

    As far as I know, I have never used a type one font in any document on my current computer which is only a few weeks old ... Mac mini with t1 chip.

    InDesign version 17.0.1

    24 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2023(v18.2.1.455). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

  6. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.

    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  7. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no…

    17 votes

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    12 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

  8. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

    11 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. Search field does not work in Open dialogue box

    Simple search filename request in the Open dialogue box and the search does not work in InDesign. This works in EVERY SINGLE OTHER APPLICATION KNOWN TO MAN. Just not in InDesign. InDesign is becoming the most unstable app I have ever worked within in over 10 years. Come on Adobe - this is Mac App 101 and you are FAILING MISERABLY. Fix this embarrassment immediately.

    10 votes

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  11. [ID-4239165]InDesign fails to open or place files with long paths in Windows

    InDesign fails to open or place files with long paths in Windows. The "Long Paths Enabled" registry setting is enabled (i.e. it is set to 1). The problem affects several functions:

    1. From Bridge, Place > In Indesign causes "Script Alert: Error: Expected a reference to an existing File/Folder"

    2. DataMerge in InDesign: images with long paths are skipped, i.e. aren't merged. There is no error message.

    3. From InDesign. I cannot manually place a file with a long path through the “Place” dialog box. The dialog box will display the folder and thumbnails, but when I click the image to place it,…

    8 votes

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  12. File rename

    InDesign 13.0 running Mac OX 10.12.6

    If and INDD file is renamed in the Finder when it's open in InDesign, saving the file will cause an error dialog to appear saying "Changes cannot be save as InDesign can no longer access the '[filepath:newfilename]' file. Place the file in the original location and try again." This error message appears whether trying to do a simple save or even Save As.

    This error appears even though both the window header and the file name in the error message both reflect the changed (not the original) file name.

    Unless file is restored to…

    8 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  13. Cannot use to gray or white when using Presentation view

    Gray or white background not available when using Presentation view in 2017 CC InDesign. I've tried using multiple combinations of "W" and control, option, command, etc. to no avail.

    8 votes

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  14. The "Find" function doesn't work properly. It writes backward or not at all

    The "Find" function doesn't work properly. It writes backward or not at all

    5 votes

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  15. InDesign Fonts folder no longer respects symlinks (2019, Mac)

    The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

    I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

    In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside…

    4 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  16. Object States panel - Renaming is not working

    InDesign isn't allowing me to rename the different states in "object layer states". I have looked this up and there are a couple of other people who have posted about the same thing. I am running InDesign 16.0.2 and its on a MacBook Pro running the OS BIg Sur.

    3 votes

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  17. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes

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  18. PDF

    When placing a PDF of stylized text into ID2019, some text flips upside down. But it works fine in ID2018.

    3 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. [ID-4256362]Cannot drag and drop InDesign files into InDesign

    With no open files in InDesign, I cannot drag and drop an InDesign file from Explorer into InDesign. Double-clicking an InDesign file does work. Selecting multiple InDesign files in Explorer and then pressing the Enter key does work whether InDesign is running or not.

    2 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

  20. Error with InDesign (Beta): "Some files required for color management are missing"

    Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

    I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

    1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
    2. Launch InDesign
    3. InDesign should start without any errors.
    4. The error message in the…
    2 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

    Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

    Refer to the following articles for more information:

    • https://helpx.adobe.com/download-install/kb/arm-processors.html
    • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

    -

    Sanyam Talwar (he/him)

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