Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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Bug details

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  1. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    Lost all Save, Save As, Undo functionality while working.
    To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

    70 votes
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      180 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

      If you are still experiencing this issue (as some of you are), please respond to the email that has been sent to you.
      While the issue has been fixed for certain scenarios, it looks like there are some remaining where it is still NOT working as expected. We look forward to finding a complete fix for this issue.

      Thanks,
      Adobe InDesign team

    • No Panels at Start

      Many times CC apps start with no panels at all or panels which won't expand when clicked.

      Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).

      Has been going on for many iterations of CC apps.

      macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1

      13 votes
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        8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

        We have recently released InDesign CC 2019 and we believe that this issue should no longer occur.

        You can download the latest version of InDesign from the Creative Cloud Desktop application.

        Please confirm if the issue has got fixed.

        Adobe InDesign team

      • Spacebar handtool doesn't work

        Since I use Indesign CC (Now CC 2018 13.0) sometimes the hand tool (spacebar) doesn't work. And today it again doesn't work. Why is this problem here for almost a year now. I am very disappointed in this bug.

        11 votes
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          26 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

          When the Spacebar stops working in InDesign, does it continue to work properly in other Adobe or non-Adobe applications? It looks like there is an application or a process running on the machine which is grabbing this key/shortcut.

          Adobe InDesign team

        • InDesign is very slow

          The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

          My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

          I…

          43 votes
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            48 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
            Need more info  ·  Sumit Garg responded

            Hi ,

            There can be multiple reasons for slow downs. Watching you uploaded video gave us little hint for possible causes.
            However , can you please send us your document for more analysis. This will help us in isolating the actual root cause.

            You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

          • Hand tool freezes

            10.12.6 Sierra
            Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.

            14 votes
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              12 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

              Hello All,

              I am trying to reproduce the issue so that it can be fixed at the earliest.
              However, we are still unable to get down to the steps to reproduce the problem inhouse.
              Please help us with providing the below mentioned details.
              1. What are the most used extensions in your Web Browser?
              2. Does the problem occur only when you had earlier used the hand tool or is it regardless of that?
              3. Have you witnessed the same issue on Id 14.0.1?

              -Abhinav Kaushik
              InDesign Team

            • gpu performance not working

              This literally just started happening today. I have not installed ANY new anything.
              I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
              Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
              Running latest version of InDesign CC 2018 build 13.0.1
              As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…

              1 vote
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                3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                Need more info  ·  Sumit Garg responded

                Hi ,

                Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
                If issue is specific to some documents then please share these documents for analysis.

                You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

              • Locked text and image boxes

                Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

                5 votes
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                  4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                  Need more info  ·  ansjain responded

                  Hi all,

                  Can you please provide some more information to help in reproducing the issue at our end:
                  - InDesign version
                  - OS
                  - Language
                  - If document specific, please share a document with me
                  - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

                  Appreciate your help in reproducing this issue.

                  Thanks
                  -Anshul

                • InDesign 2019 scrubby zoom no longer works (command + space + click)

                  Prior to InDesign 2019, you can press command + spacebar + click to be able to activate the scrubby zoom feature.

                  Now when you press command + spacebar + click you just draw a box that once you unclick, it zooms to that space... Very undesirable..

                  Did a preference change on the update somewhere that I don't know about? Because I can not find this feature in the Preferences now.

                  Please advise.

                  Thanks.

                  2 votes
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                    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

                    The feature you are talking about is called ‘Animated Zoom’ (it’s Mac only feature).
                    It is turned ON by default on Mac machines having a GPU card with a compatible monitor attached.
                    Check the Document Name in its tab – does it say ‘GPU Preview’? If not, press Shift+E to switch to this mode.
                    Also, check under Preferences > GPU Performance and see if ‘Animated Zoom’ is checked ON. It should be enabled for this feature to work.

                    Adobe InDesign team

                  • InDesign 14.0 x 64 Margin won't change since software update

                    When I try to increase or decrease margins, nothing happens. It used to work great until my last software update.

                    1 vote
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                      Need more info  ·  1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                    • Preferences Reset after working with a large XML based file

                      I work with large XML files to create catalogs several times a month. This results in InDesign giving me a lot of "Continue without Undo" prompts anytime I do any action (even scrolling and zooming), so I save the file and quit InDesign. Upon reopening InDesign, it says that it cannot read my preference file and resets everything.

                      This is extremely frustrating, as while my workspace is saved, all of the character/paragraph/object styles, swatches, and program settings are completely wiped, as are all the tool tips and notifications. Barring being able to not have this problem occur regularly, is there…

                      1 vote
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                        0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for providing the information. Just copy the preference and try the following workflow –
                        • Delete InDesign preferences
                        • Copy the InDesign corrupt preferences.
                        • Launch InDesign.
                        • An alert would come that the preference have been reset.

                        If the above workflow works with the copied preference, Zip them and mail it to santalwa@adobe.com.

                        Regards
                        InDesign Team

                      • Separations Preview

                        Like previous versions of InDesign CC the color separations preview still does not work correctly.

                        When user tries to view separations by turning a color separation off, or toggling back and forth between colors, the visible page in the document goes completely haywire - scattering elements and superimposing images from other nearby pages. See attached screenshots of the issue.

                        This has been an issue for awhile and I am dismayed it still has not been addressed as it is a very useful function in the printing industry. Since the launch of CC I have had to check my separations in…

                        1 vote
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                          2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                        • Numbering and section options

                          If you have multiple types of numbering options in one document, (say using Roman for your intro pages, and then convert to regular numbers for the main document) you can't change them even though the option is not grayed out in the Numbering and Sections Options dialogue box. If you click on it, it just reverts back to what the document started as and won't select that other numbering option.

                          Exact same document, and I (on 13.1) cannot change it, but my co-worker who has 13.0.1 can.

                          Adobe INDD CC 13.1

                          1 vote
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                            1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                          • unable to change font, size, style in Script UI, alignment problem with Image on button

                            Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
                            Alslo image in button way OFF alignment.

                            This result in uglier customized UIs than it's older versions.
                            As the world population is getting older, the ability to have bigger font size and style is really needed.

                            10 votes
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                              5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                            • underline and paragraph rules don't work

                              In version 13.0 can't modify the value of the line thickness, and is always the same stroke size: 1pt

                              1 vote
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                                0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                              • Can't scroll through pages in presentation mode

                                2017.1 Release, 12.1.0.56 Build
                                macOS Sierra version 10.12.6

                                When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

                                6 votes
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                                  6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello All,
                                  There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
                                  I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

                                  Are you able to scroll using clicks and arrow keys?
                                  Is it the case that, the issue is intermittent or only happens in a specific scenario?
                                  Also, let us know your machine details such its configuration, OS version and Id version

                                  This can help us to get to the bottom of the issue

                                  Thanks,
                                  Abhinav

                                • pipette does not work in cells of tables

                                  pipette does not work in cells of tables

                                  2 votes
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                                    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Scrolling too slow

                                    Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

                                    5 votes
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                                      1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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