Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Spread keeps moving when searching.

    Lock the spread so it does not move when searching for text.

    2 votes

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  2. BUG with master text frames, master pages and "allow pages to shuffle"

    Hello,

    Latest Indesign CC on Windows 10 64bits.

    I have a document, with a master page template applied to all pages in the document. There are master text frames inside the master page template, perfectly aligned with the margins on each left, and right page. In my master page template, I have set up the following margins for left pages :

    top : 46pt
    bottom : 46pt
    outside : 56pt
    inside : 46pt

    And the right pages margins set up as follow :

    top : 46pt
    bottom : 46pt
    outside : 46pt
    inside : 46pt

    On the left pages, I…

    2 votes

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. Spacebar scrolling

    Hi,
    I am not able to scroll through my documents by holding the spacebar.
    Is this a bug?
    Thanks, Bas

    2 votes

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  4. ruler guide disappears when deselecting

    When dragging a new ruler guide, it disappears after deselecting it. This only occurs when you've placed it on a major gridline.

    v. 15.0.2

    2 votes

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  5. Presentation

    When changing to the presentation mode the side visualization glitches. Same happen when I want to scroll through some pages. Even if the first page looks finde the second one isn't.
    With only one side the problem isn't there every time I use the presentation mode. But you can see the visualization glitch for a seconds before it goes back to normal.

    MacBook Pro 2019 16"
    2,3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4
    Intel UHD Graphics 630 / AMD Radeon Pro 5500M
    macOS Catalina 10.15.2
    InDesign 2020 15.0.1

    2 votes

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  6. Fußnoten

    Neueste Version
    Fußnotentext verschwindet. Meist die auf der ersten Seiten, leider aber zwischendurch. Nummerierung bleibt erhalten.
    Text erscheint wieder, wenn ich die Fußnoten ausschneide und wieder einkopiere.

    2 votes

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  7. Switch primary text frame's Text Frame Options for multiple pages

    Switch primary text frame's Text Frame Options for multiple pages. See this item on forum: https://forums.adobe.com/message/11180092#11180092. Using 14.0.2 x64. You can't use applying a new Master Page to switch Balance Columns off and on on a Primary Text Frame, though you can use it to change number of columns. Thank you for your attention to this likely bug.

    2 votes

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  8. Shortcut CMD + S increasing the file size.

    Files created within InDesign are increasing in size dramatically with every CMD + S.

    It is not the files linked in the document which are 100 % to the ration they are seen and resetting the cache ~/Library>Caches> Adobe Indesign does not have any effect.

    macOS Mojave
    Version 10.14.5

    InDesign CC 2019
    14.0.2

    To test this we have created a quick document with an Adobe Support Technician Saptam (see image-01). This document is 1.5 MB and when the design elements have been deleted and the file saved CMD +S you can see the file size doesn't go down (see image-02).

    2 votes

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  9. hyperlinks missing or corrupt when opening CC2017 documents into CC2019

    InDesign files opened from CC2017 (They were on our backup server from a job 3 years ago) using InDesign 14.0.2 x64 on Win10 64bit (CC2019) -
    They open fine without any issue except the hyperlinks - they are all broken/corrupt. When doubleclicking on one, it is effectively blank, as if I were making a new one.
    I tried saving as .idml and reloading, but it was still the same. How can I get these hyperlinks back to normal? Do I have to reinstall CC2017 again (is that even possible?).
    Any help greatly appreciated

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

    1 . Indesign Version CC 2017.0
    2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
    3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

    1. In page 32 only text has to be there.

    2. I attached indesign file and link and also the video showing the issue in the below link
      https://we.tl/t-OvxpJfK5RM

    2 votes

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  11. Keep settings not honoured

    The Keep option 'Keep with next n' is not always honoured. Please open the attached document for an example.

    The page contains three threaded text frames. A heading appears on top of the second frame. A float was placed (with wrap applied) that pushes the text out of the second frame into the third frame so that the heading stays in the second frame, on its own.

    The expectation is that the heading moves with the text to the third frame.

    2 votes

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  12. problem with command "cross column"

    when I apply the command "cross columns" to a title and in the next page there is no space to scroll the text, the title instead of remaining in the current page goes to the next page

    2 votes

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  13. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has…

    2 votes

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    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  14. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  15. pages tab unable to scroll past spread 42-43

    I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.

    2 votes

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  16. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

    2 votes

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    7 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  17. Dragging the zero point to a new location will not work in rotated spreads

    If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.

    It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.

    Nevertheless, that should be fixed.

    Watch the movie clip where I like to drag the zero point to a new loaction and always fail.

    Regards,
    Uwe

    2 votes

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  18. Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...

    After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

    First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

    After that i am not able to save the files or load…

    2 votes

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  19. Pages/spread overlapping after changing page size

    InDesign 2018 CC 13.0.1

    Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.

    Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
    Page
    spread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
    Pagespread03_112617 - If I move page 2…

    2 votes

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  20. Objects on canvas move down when new page created

    Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

    Version: 13.0/CC 2018
    Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
    Expected result: for the content to stay on the canvas of the pages…

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

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