523 results found

1. Accessibility and data merge

   Windows 10, ID 14.0.2 (2019), Acrobat Pro DC 2019.012.20036.
   Using Data Merge to create many pages of text from a large Excel file. Each row produces two pages. I have set up all the tags, reading order, bookmarks etc for the file but they are not reproduced for subsequent pages. When testing in Acrobat, the screen reader only reads the first two pages. There are no tags or bookmarks for subsequent pages. Can this be resolved?

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2. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this issue considered “expected behavior” when:

   1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
   2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

   This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

   If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this… more

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3. Selecting 'No language' from styles advanced options really exports the tag to EN in PDF

   When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

   A screen reader won't be able to read the document because the English language tag properties will override everything.

   Fixing this will ensure PDFs can be accessible to people who use screen readers in languages other than InDesign's presets.

   When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

   A screen reader won't be… more

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4. PDF Export causes Acrobat to crash

   I am having trouble exporting InDesign files to PDF.

   This is what I'm seeing:
   Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

   I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

   Please share any advice.

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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know if it the InDesign application crashing or Acrobat?
   If it is Acrobat, please post it here: acrobat.uservoice.com

   Thanks,
   Aman

5. InDesign CC2019 - faux bold text issue when exporting pdf.

   Only the pages with text+jpg are exported properly.
   The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

   It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export a very important work today and I have spent most of my day trying to work this out. I have downgraded to CS6 eventually, just to be sure that it would work. And it did, but hey! This is not the solution.

   Another workaround that I know of is to print your publication to pdf instead of exporting. But still. It is a huge bug and we need you to deal with it real fast.

   Only the pages with text+jpg are exported properly.
   The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

   It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export… more

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6. InDesign 2019 Begins failing to export PDFs after short period of operating

   InDesign 2019 | Mac OS Mojave

   After a short period of time InDesign Fails anytime I try to export a PDF. I get the Error notification and just a Failed to export message. Restarting InDesign does not fix this, however if I restart my entire machine (enormous, frustrating pain in my workflow) it resume saving PDFs for a short period of time and them begin failing again until the next restart.

   No other Software is having this issue, Adobe or otherwise.

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7. data merge to PDF: page numbers (generated with current page number marker) don't increase

   To recreate this bug:
   1) Make a new print document 8 pages long (doesn't matter if pages are facing or not) A4 or letter size (this doesn't matter either)
   2) Go to the master page and somewhere on the master page, add a new text frame and within that frame, add an auto page number.
   3) In a text editor, create the following file for test purposes and save it with the name "test.txt" - (cut and paste the next five lines of text):
   name
   Colin
   David
   Jose
   Max
   4) Return to InDesign, go to the data merge palette and select data source (the text file that was just made). Place a text placeholder on any page (this doesn't matter where)
   5) From the data merge palette, go to Export to PDF, all records, and to the desktop is fine. Any PDF setting will work, use [High Quality Print] for this demo.
   6) view the PDF that is generated.

   WHAT SHOULD HAPPEN:
   A 32pp file should be created with page numbers going from 1-8, then 1-8 again three more times.
   WHAT ACTUALLY HAPPENS:
   A 32pp file is created, but page numbers either stay on 1 (if facing pages was off) or go 1-2-1-2-1-2-1-2-1..... (if facing pages was on)

   To recreate this bug:
   1) Make a new print document 8 pages long (doesn't matter if pages are facing or not) A4 or letter size (this doesn't matter either)
   2) Go to the master page and somewhere on the master page, add a new text frame and within that frame, add an auto page number.
   3) In a text editor, create the following file for test purposes and save it with the name "test.txt" - (cut and paste the next five lines of text):
   name
   Colin
   David
   Jose
   Max
   4) Return to InDesign, go to the data merge palette and… more

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8. Indesign will not tag endnotes to XML

   When Adding untagged items to the Structure, Indesign promptly states that Endnotes are not supported for XML tagging. I use XML tagging process for creating reliable Accessible WCAG compliant PDFs, and other export requirements. Please make Endnotes USEFUL - 1. keep in same story (not an additional frame) and make tagging process available.
   OR... a way to convert endnotes to linked cross references - even in tables!
   Tables if Indesign worst thought when it comes to footnotes and endnotes.

   4 votes

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9. hyperlink

   Interactive PDF not exporting hyperlinks correctly

   Everytime I export an interactive PDF with hyperlinks, the links have %0D automatically at the end. The hard return code is not in the link in InDesign, I've tried to remove it several times within the working document and Acrobat with no luck. Seems to be a bug.

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Require user inputs.

   —
   Adobe InDesign team

10. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job like this...)
    Test file, screenshot, video or GIF capturing the issue (optional): see Attachments

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

11. Tagged artifacts are not propery exported to PDF

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my mind ... Please overhaul the UA-PDF workflow – or at least – fix all the bugs in InDesign and Acrobat.

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my mind ... Please overhaul… more
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12. indesign export

    I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?

    4 votes

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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    Please provide the following information:
    1. Which version of InDesign are you using?
    2. On which OS are you seeing this issue? Win or Mac?
    3. This issue is reproducible with each and every file or with some specific files?

    Regards
    Anasuiya Gupta

13. PDF export with hyperlink incorrect when hyphenation is used in URL

    When hyphenation is used within the URL the link will become corrupted. Using PDF Export with option Hyperlink ON.
    CC2017.1 (build 12.1.0.56) Mac and Win.

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14. Hyperlinks to text anchors deleted when exporting to PDF and using Adobe World-Ready composers

    The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

    Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

    The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at all.

    This does not seem to be a problem when Adobe Single-line Composer or Adobe Paragraph Composer are used, but this is not always a realistic solution.

    This is an issue in at least the last 2 major versions of InDesign (19.X and 20.X).

    The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

    Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

    The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at… more

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15. Pdf export and Adobe print to pdf gets image errors in prints from InDesign 19.3 x64

    The pdf looks correct in the pdf but lines looks very different after printing the pdf. Both export in different qualities, and Adobe print to pdf different qualities gets the same results. The image is a map and the errors are desturbingly big. Microsoft print PDF works so the errors are Adobes. The map itself is from ArcMap GIS and printed as pdf with Adobe pdf printer and linked to InDesign.

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16. Crop marks encroach inside bleed zone

    I work in a print shop. Bleed and crop marks should NEVER, NOT EVER, encroach into the bleed zone. InDesign should be set up to default the crop mark offset to automatically match the specified bleed, so that the crop marks in a PDF appear OUTSIDE of the bleed zone.

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    3 votes

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17. Export PDF is crashing PAC checker due to font issue

    Since version 18.4, sometimes the embedding of specific fonts is causing PAC to get a system error. I know this because I sent my file to Axaio (made-to-tag) when I couldn't figure out why PAC was not working. They told me this started happening since version 18.4, which has something to do with fonts. They suggested finding a TrueType version of the font to get around this bug or download 18.3. I use Indesign all the time and need this bug to be fixed.

    3 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

18. InDesign crashes when exporting a pdf with hyperlinks.

    InDesign crashes when exporting a pdf with hyperlinks. This is now just happening after the release of Id 2023.

    3 votes

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19. Page number truncated exporting to PDF (when using HarfBuzz and World-Ready Composer)

    Summary: When using HarfBuzz and the World Ready Composer, automatic fields such as the current page number are truncated to their first character when exporting to PDF.

    Steps to reproduce the problem:
    1. Enable HarfBuzz rendering mode. (Script: app.textPreferences.shapeIndicAndLatinWithHarbuzz = true;)
    2. Create a new document.
    3. Add a text frame.
    4. In the text frame, insert a marker for the current page number. (Type > Insert Special character > Markers > Current page number.)
    5. Set the paragraph justification to use Adobe World Ready Composer.
    6. Change the page numbering in some way so that the page number will have more than one character. e.g. Layout > Numbering & Section Options > Start at page 8, using roman numerals.
    7. Create a few additional pages, likewise each displaying the page number. (e.g. viii, ix, x, xi...)
    8. Export to PDF.

    Desired behavior: Page numbers appear as in InDesign. e.g. vii, ix, x, xi.

    Actual behavior: Only the first character of each page number appears. e.g. v, i, x, x

    Versions of InDesign tested: This happens in 17.4. It does not happen in 16.4.3.

    Summary: When using HarfBuzz and the World Ready Composer, automatic fields such as the current page number are truncated to their first character when exporting to PDF.

    Steps to reproduce the problem:
    1. Enable HarfBuzz rendering mode. (Script: app.textPreferences.shapeIndicAndLatinWithHarbuzz = true;)
    2. Create a new document.
    3. Add a text frame.
    4. In the text frame, insert a marker for the current page number. (Type > Insert Special character > Markers > Current page number.)
    5. Set the paragraph justification to use Adobe World Ready Composer.
    6. Change the page numbering in some way so that the page number will… more

    3 votes

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20. failed to export

    Myself and 1 other colleague working on windows computer constantly get a 'PDF failed to export' message. Even on brand new small documents. Another colleague working on a Mac is able to export the same documents. We are all running on the same version.

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    3 votes

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