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Nechama Davis

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  1. Severe InDesign Performance Issues

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    0 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    Nechama Davis shared this idea  · 

  2. [ID-4275284][Windows][KB5074109][KB5073724]InDesign encounters Error 2 while saving files or crashes during the save process

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    23 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We are closely monitoring the KB previously shared by Microsoft for Windows 10 | Windows 11, and we see that the issue status is marked as resolved (Resolved: 23 Jan 2026, 14:00 PT).

    • Windows 11 - Resolution: This issue is resolved in the out-of-band (OOB) update released on January 24, 2026, (KB5078127), and updates released after this date.
    • Windows 10 - Resolution: This issue is resolved in the out-of-band (OOB) update KB5078129, released on January 24, 2026, and available via the Microsoft Update Catalog, as well as in updates released after this date.

    We have validated the fix on Windows 11 and are seeing the issue resolved. Kindly install the latest update and confirm whether it resolves the issue for you.

    Thanks and Regards

    Sanyam Talwar (he/him) | Adobe InDesign | Linkedin | Twitter

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    Nechama Davis commented  · 

    I am writing to report a serious and now widespread workflow failure between InDesign and Dropbox on Windows.

    InDesign can no longer reliably save files stored in Dropbox folders using Smart Sync / cloud-synced storage. I now receive repeated errors stating that files are “damaged (Error Code: 0)” when saving, even on healthy documents.

    This did not used to happen. The problem only began in the last 12–18 months and has now made my normal professional workflow impossible. I am being forced to adopt awkward local-mirror workarounds simply to keep files from corrupting.

    This is not a niche issue — many designers and studios are reporting the same problem. The current Adobe position that “cloud folders are unsupported” is not acceptable for modern collaborative work.

    InDesign is a core professional tool. It must be able to function safely with mainstream cloud storage like Dropbox, OneDrive, or at minimum provide a clear, built-in solution instead of pushing users onto third-party hacks.

    Please escalate this internally as a priority. Designers should not have to redesign their entire file workflow just to save an InDesign document without corruption.

    I am happy to provide logs, screenshots, or examples if needed.

    Nechama Davis supported this idea  · 

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