[ID-4219714]CEPHtmlEngine maxes out CPU to 100%
macOS Catalina 10.15.5. and InDesign. 15.1.1.
Massive problem with CEPHtmlEngine Helper. After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. It is no fun to work with a system that runs crazy.
Why? Solution needed.
This issue is being reviewed again.
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Adobe InDesign team
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Cheri Hodges commented
No, that DID NOT fix the problem. Please address and it looks like others are having the same issue.
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Stefan commented
Tried this so many times but high cpu comes back after it seems to work correctly.
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Eric Weir commented
@amaarora Those do not help. In fact, those files don't exisit. Using CC 2020.
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Sascha Fronczek commented
Hi, these steps are for CC 2015. Some folders aren’t existing anymore. So, you can’t use this to solve the problem.
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Stefan commented
I hope you will review it soon because my Macbook is getting hotter and hotter!!
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cb commented
I just deleted all the CEPHtmlEngine.app files using FindAnyFile by tempelmann. I'll let you know what happens. am so sick of adobe apps causing iMac w 24GB memory to go into virtual swap all the time as well as burning the memory. that much memory and the cc apps just keep getting more and more bloated.
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Anonymous commented
Having the same issue - both on MacBook Pro AND iMac (2019), both now running Catalina. So its not a Macbook only issue. So the comment another user posted about Adobe Support telling them it was a device issue is NOT accurate.
Please, please, fix this. InDesign is a tool I use daily, and this is more than a simple inconvenience. It's truly a performance issue which should be high priority for their developers.
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Luiz Amoasei commented
Use Little snitch and block the process. Solve my problem.
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Alexandre Lourdel commented
Same old, same old. I reported this bug years ago. Adobe, do something once for all. This is not acceptable.
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Alexandre Lourdel commented
Same old, same old. I reported this bug years ago. Adobe, do something once for all. This is not acceptable.
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Tiziano commented
Same problem caused both by InDesing and Illustrator (Catalina).
I've also checked the troubleshooting section on Adobe support website (https://helpx.adobe.com/en/x-productkb/global/high_cpu_usage_cephtmlengine.html) but the suggested solution doesn't work. -
Hannah commented
I also have the same problem with CEPHtmlEngine and also after analyzing the process in the activity monitor it shows it is caused by Indesign 2020. Is there a fix for this? It is maxing out my memory and also 'preventing sleep' so screen saver wont run or my display sleep unless i prompt it to happen. Only started after i updated to 2020. If anyone knows of a fix please share!
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Stefan commented
Same here! Any news about that issue?
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Az commented
Same issue here on Mojave 10.14.6 on Mac Mini.
Issue started after most recent CC update.
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Wade commented
I can't believe they don't have a fix for this yet. I use InDesign every day and it's gotten to the point where I have to "give my machine breaks" in the middle of projects to give the fan a chance to spool down. Garbage!
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Anonymous commented
Same issue with Catalina 10.15.5
Problem occurred after updating to ID2020.
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Nick commented
yes I have the same
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Almute Kraus commented
I have the same problem with Mojave!
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Ash commented
Same issue here with ID 2020 on Catalina. Super annoying.
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Anonymous commented
Same 'CEPHtmlEngine Helper-problem' here. Also when my MacBook is syncing with Adobe Cloud the fan starts running very high.