Share for Review- White/Black screen only
When I try to Share for Review, I only see this. I have updated my software to the most recent release. Any advice is greatly appreciated.
The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version of InDesign to get the fix.
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Adobe InDesign team
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Anonymous commented
Same issue here. Intermittent but can't nail down an obvious trigger. I try to share for review and the pop-up window is completely blank.
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Hanah commented
What worked for me was downgrading to version 15.1 and logging out of CC. However the first time I did this, Share for Review worked fine until InDesign crashed, after which it stopped working again! I had to do the whole thing over: I first tried logging in and out of CC which didn't work, so I downloaded v 15.1.1, logged out and back in, which still didn't work, so finally I ended up downgrading to 15.1 again and logged out/in. That worked, but at this point I'm nervous that InDesign will crash again and put me back to square one.
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Larissa commented
I was able to resolve the original issue, but now my NEW issue is even after sharing for review- I cannot access the comments made. They showed a white screen (again) and then this lovely error message. Since I cannot download a copy of the comments from the web this feature was a waste of time.
I don't think this feature is stable enough right now, so unfortunately I will not be using until all the bugs are worked out.
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Jan-Frederik Stieler commented
Closing ID and logging out from the CC app solved my problem with teh black screen.
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Colin commented
Logging out of CC app with InDesign closed then restarting Mac and logging back to CC app has fixed this issue.
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Jonathan commented
Happened to me the next time I started InDesign after it had "crashed" while I was quitting. Logging out and then back into Creative Cloud seems to have returned things to normal.
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Rik commented
Exact same issue over here. Latest Windows and InDesign 15.1.1. Installed 15.1 didn't do the trick.
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Chris commented
Exact same issue for our entire team. InDesign 15.1.1. Latest MacOS.
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Hanah commented
Same issue! Along with frequent program crashes now.
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Marco Fratarcangeli commented
I am also experiencing the same issue with a black screen since last week (June 26, 2020). I think there was a new update, then my Indesign crashed while I was working, and now this seems to be the result.
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John Slater commented
Yep, same here
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Brendan commented
I'm experiencing the same issue with a black screen. I was logging out and back in of Creative Cloud before which seemed to work, but I'm not having any luck today.
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Robin commented
I'm seeing a black screen instead since the 15.1.1 update. (it seems to be the same problem)
It happened after a crash; before it was working fine.Any news? I have just presented this great feature to the rest of my team, and now it looks like it is not steady.
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Colin commented
I'm seeing a black screen. Latest version of InDesign (15.1.1)
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Colin commented
It initially worked fine for me and I've already sent my document for review and received comments from reviewers. Then Indesign crashed. I then reopened Indesign and now the review panel is black. EDIT: I had updated InDesign from previous to the latest version (15.1.1). Seems that that may be what the problem is. I also removed caches and the panel is still black.
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Anonymous commented
Now experiencing the same issue.
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Anonymous commented
I'm seeing the same thing right now. Any news?
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Johan Rutherhagen commented
I have the same problem, but in my case a black screen.
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Johan Rutherhagen commented
I have the same problem.
Have upgraded to 15.1.1 and removed cache as suggested here
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40701469-share-for-review -
Jan-Frederik Stieler commented
if I open the review panel on the approve button right top in the main window I get only a black screen. I try waiting but nothing changed.