Helvetica and Avenir (Next) are two of the most commonly used typefaces for designers. Please address this issue soon!

you have been aware of this problem sine March 6, 2020 - is there any resolution other than uninstalling 15.02 and going back to 15.0?

I also have these font issues with Avenir and Avenir Next. Could't find anything in the web or adobe help for days until I discovered this page. Very, very, annoying - anytime I open a file, these font can't be found.

Glad to discover I'm not the only one...when will this bug be fixed? But what can I do until then? How can I carry on with my work without changing the corporate fonts?

I'm also having this issue with system fonts particularly Avenir and Avenir Next (our main corporate font-I have no other Avenir's open to conflict with). The other related issue is packaging files, if I do this and packaging another file it creates another folder with the same name as the 1st file I packaged, but with only a fonts folder in it (as well as the file I am currently packaging) if I have many files to package this just goes on and on until I restart Indesign and delete preferences. As well, most of the packaged files have font issues. This has been going on since Indesign 2020, but got worse with 15.02. It happened in Mojave and Catalina. Please fix this soon, I'm beyond frustrated.

It's a bit disheartening to see that this bug has not even been mentioned in the "Known Issues" of the latest beta builds on the pre-release program.

Have the same issue. When will this be resolved?

Have the same issue. When will this be resolved?

Having the same issue, thanks for reviewing the issue.

I am having problems with InDesign not recognizing Helvetica, running macos Catalina. It mostly works for a minute, then shows up an error missing fonts.

Has there been a fix for this????
I'm having the same issues with many fonts.

I am having the same issues. Sometimes I close the file and then reopen it and it appears fixed. But, the next day, the same issues reoccurs. This is very frustrating.

@Abhinav we have been experiencing this issue after Indesign 15.0.1+ updates. What solved the problem for us is uninstalling indesign and installing version 15.0. It tends to work after this "duck tape" change.

We also kept trying various habits to see if we noticed anything else and noticed that shortcuts had issues. The main one was using the type shortcut (T). When we hit "T" and click on the type box to make a change it went back to the previous tool we had selected. So, the "type select" tool only worked when we access it from the tool box and NOT from the shortcuts.

Hope this helps point out the area that might need work.

Same problem here, with Avenir Next. Closing and reopening the document (with no other docs open that use the same font) fixes it... As a (hopefully temporary) work-around.
I don't know what happened, but 15.0.2 is proving to be the buggiest version of Indesign I've ever used.

Avenir is the problem font for us as well. But that doesn't mean others won't freak out on us. Even stranger, even though the font is all greeked on the screen. Exported pdfs themselves are fine and show no corruption. Running InDesign 15.0.2, macOS Catalina 10.15.4, Suitcase Fusion 18.2.4 (1517)

Having the same issue with Avenir! Our quick fix is to delete this font file from the "Document Fonts" folder that is tied to the packaged folder. We are running on InDesign 15.0.2, macOS Mojave 10.14.6, and Suitcase Fusion 21.0.1.

Having this issue with Helvetica (entire family). This is a huge issue for me as a graphic designer whose company font is Helvetica. We need a fix to this ASAP!!!!!

Since the 15.0.2 InDesign update, InDesign won't recognize system fonts; mostly with Helvetica Bold and Futura Bold. Eventually I find a way to work around the issue, but every time I restart my Mac or try to make a pdf, I see pink. This is a serious problem.

Running Mojave, have fonts issues with two archived books both packaged correctly, one font Baskerville Semibold Italic, the other a script font. Opened documents in Indesign 2019 worked fine, 2020 update not seeing many fonts, suitcase not the issue, and I don't think its Apple because both Mojave and Catalina have been around for a while.

It's even worse if I try to Open… a document from within InDesign — it fails to find many more fonts that are not system fonts but are in the Document Fonts folder

I'm having the same issue with Avenir Next. Extremely frustrating. Mac OS Catalina v 10.15.3