[ID-4216893]Interactive PDF go to destination not working
Using InDesign CC 2019 14.0.1
I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:
Go to previous page
Go to next page
Go to destination linking to the contents page
The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.
When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.
I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.
I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.
I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.
We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.
When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.
Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)
Gemma
shared this idea
Hi,
Please can you share some sample document with which the issue is happening at anasgupt@adobe.com
Thanks
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Rachael commented
I am also having the same issue. I have an interactive menu - once I hover over the button, the menu is displayed. On clicking each of the menu items, they should go to destination (Bookmarked pages). The menu worked perfectly in my document when it was only 12 pages and now it suddenly stopped. When hovering, the menu items are displayed, however on clicking, they do not go to destination. This is driving me mad.
I too have additional buttons, namely Next Page, Previous Page.
The only workaround I can think of is to add the go to destination in Acrobat but the document was set up with Master pages as it is now 70+ pages. This is very frustrating.
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Kathleen
commented
I am having the same problem. The "go to destination" works when it is inside the same document but not when it is another file in the Book. I've been using these interactive features in the same manner for 10 years so this glitch is disappointing.
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Gemma
commented
Further to this post, the interactive PDF I thought was working ok is now no longer exporting with all the functions which have worked on previous exports but have stopped working as the document has been worked on. There is a button which should have the following actions:
Roll over: Show hidden button
Roll off: Hide hidden button
On release or tap: Got o URLGo to URL works. The appearance changes for Rollover and Click. The Show/Hide hidden button on Roll on/off doesn't. Opening it in Acrobat the hidden button is there, but the trigger events have not been included in the trigger button, only Go to URL is listed under Actions. I have to add the events to each button in Acrobat to make them work.
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Anonymous
commented
Hello,
The fix of the apple+E is still not working as it should do. It is worse than before.
Normaly it took the last used export, but now it sometimes goes to 'Interactive export' in stead of the last used 'Make printing .pdf'. -
We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File -> Package)Adobe InDesign team
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Dan Dyson
commented
Hi, the goto page interactive function does not export, it allows you to set it up but then go to export and it tells you its not going to export that function??? how can I get this to work tried everything I know.
