mouse lag in indesign when photoshop window open
Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.
I have identified that this only happens when a photoshop window is open behind or next to the indesign window.
Indesign 13.1
Photoshop 19.1.2
Mac os sierra 10.12.6
We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.
Please upgrade the Apple dongle to overcome the issue.
Adobe InDesign team
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Chancelor commented
I'm having the same problem. I also have the issue with Illustrator. Haven't found a fix yet!
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Anonymous commented
When working in INDD when PS is open (both CC18 and earlier versions) my curser shakes uncontrollably. I have to close PS and the problem is fixed. That is not a workable solution for me.