There is an issue with interactions and Chrome on Windows 10 platform. Initial load shows all toolbars and navigation arrows, as soon as you try to interact with any element on the screen toolbar and nav arrows disappear. I get an angular error (attached screenshot). It happens on multiple devices. Any thoughts? I looked around on the forum and there was no real solution. Notice in the screenshot how the toolbar disappears from the bottom of the browser page.
I have a laptop with touch screen that is connected to a large monitor. Because my laptop is touch screen, I cannot navigate through files published online with InDesign while using a mouse and using Chrome as my browser? How are my clients supposed to know this if they are in a similar situation? From the perspective of a user, this document isn't functioning properly. I'm hoping this is resolved soon. I was excited to use this feature but now I'm not comfortable because of platform issues.
Michael Kincaid commented
Don't think this is not a touch-capable/external monitor issue. Happening in Chrome on a Mac, which is not touch-enabled. Several other bug reports about this.
Thanks for the information. Publish Online Dashboard is designed in such a way that, for touch devices, it expects hand gestures on the screen for the toolbar to show up, once it is gone. So either, you can touch on the screen or disable the touch of your device if you are not using it.
Let me know if it helps.
Sunday Coulter commented
I was using a Surface Book 2 (touch screen yes), but was using it in a Surface Dock with an external monitor. Using Chrome. Hope that helps
Please let me know that which devices were you using? Are they touch enabled? What kind of interactions were you trying when they disappeared?
This information might be useful for us to reproduce the same in the team and get it fixed.