To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team

Hi,
Myself Sanyam Talwar from InDesign Engineering team, I am currently investigating the current issue.

During our analysis of issue mentioned in the thread, we found that you had reported a crash with an older release of InDesign.

We have released InDesign CC2019.0.1 with lot of stability fixes. If you are not on 14.0.1.209 then I would recommend you to upgrade to latest version as it is more robust.

If you still face an issue with the latest release, please submit the crash report. Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html

Also, Please send the following information to santalwa@adobe.com.
• OS
• System configuration
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

Regards
Sanyam Talwar

I am using Mac 10.13.4

I just created a traditional library. Dragged some simple items to the Finder desktop. Created snippet without crash.
Dragged similar items into Library panel. No crash.
Used Flout (I love that typo.) without crash.
What OS are you using?

Lately, there is no way to add anything to a library. Even doing it using the Libraries flyout menu causes inDesign to crash. The only way I can add items to the library is through InDesign 2015. Then I have to reopen the library in 2018 to use it in my current document.

Now adding a library item to a regular library causes a crash. I try dragging and dropping, as well as using the flyout menu. Both cause ID to crash.

I'd give CC libraries a try, but there is usually a connection error to the Adobe server.