Sandee Cohen

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    6 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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    Sandee Cohen commented  · 

    I just created a traditional library. Dragged some simple items to the Finder desktop. Created snippet without crash.
    Dragged similar items into Library panel. No crash.
    Used Flout (I love that typo.) without crash.
    What OS are you using?

  2. 103 votes
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    68 comments  ·  Adobe InDesign: Feature Requests » PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Sandee Cohen commented  · 

    More questions:

    1) If a comment is resolved and archived, can I get a text file with all the comments, authors, etc?

    2) When text from comment is pasted into document, will it take on the formatting, style, etc. of the paragraph it is going into? I really don't want to have to clean up text that comes in as Helvetica 18 in my Minion Pro 9 point paragraphs.

    3) I'm confused by your last point. If I import comments, then as I work, the text reflows down, will the Comment panel show the original position of the comment? Or will it travel with the text to show the new position of the comment?

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    Sandee Cohen commented  · 

    Here are some questions:

    1) How much is the text highlighted. For instance, if my editor uses the Insert Text at Cursor comment tool, and clicks between the words "endThe" and then types a period, at the moment only the period shows in the comment window. It won't help me know where that period is supposed to go if the only text that is highlighted is the inserted period. I don't know how to fix this, but a single highlighted period will not be useful.

    2) Same thing as above with underline and strikethrough text comments. Highlighting a single strikethrough single quote in the text "'quote" isn't going to be easy to find.

    3) Will text marked with the yellow highlight tool show that highlight? Many times that's the only way to tell how much the editor wants made bold, italic, etc.

    4) What's going to happen if the PDF is circulated and some people respond to other's comments? Will I see that train of comments?

    5) What happens to a sticky note that is sitting in whitespace with no text to highlight? What will get highlighted? How will I know what it is referring to?

    6) How will you handle things like lines, arrows, and text callouts that point to specific things?

    I know this has been a huge request for many years, but the feature feels like it is mostly for text edit comments. I have so many image-related comments that I'm going to end up working side by side with PDF and ID docs just like before.

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    Sandee Cohen commented  · 

    I'm disappointed that Stamp, Polygon, Cloud, and Connected Lines will not be supported. Polygon, Cloud, and Connected lines are often used to surround, highlight, or call attention to images and areas without images. It would be difficult for me to explain to everyone who would see my PDFs how they should comment.

    Using the Stamp tool is also necessary. I have a few custom stamps with logos, signatures, etc that are used as part of the approval process for documents. And I routinely use the "Sign Here" stamps.

    If you can't import these tools, these are the workarounds I would want:

    1) At the very least I would like an alert to show up to explain there were x# of comments that were not imported. This would be a help but I would still have to wade through the PDF to try to figure out what isn't in my ID document. This would make the imported comments almost useless. It's almost as bad as if some imported comments were missing and I didn't know it.

    2) In the alert a list of what type of comments and their page numbers. This would help make my first note here useful. But if the list is only an alert that would be lost after I click "Import" it would still be a problem. I should be able to get a text file that I could place into the ID document with the page numbers, locations, comments, and author of thos missing comments.

    3) BEST POSSIBLE SOLUTION: A way to convert the non-supported comments into supported ones that can be imported. These comments would have a note in the comment section that would explain that they were originally a stamp or cloud.

    I have more thoughts, but I'll cover them in a separate note.

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