InDesign CC 2018/High Sierra - Cannot package files
Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).
I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1
Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)
Michelle Griffin
shared this idea
Hello All,
The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).
You can try out the fix by updating your machine to the beta update from Apple.
Let us know if the issue is fixed for you after aforementioned High Sierra beta update.
Thanks,
Abhinav Kaushik
InDesign Team
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Alicia
commented
what is the status on this? Still having issues.
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Sophie
commented
I really need this issue fixed ASAP, seriously effecting my work not being able to package!!!
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Mike
commented
My 5 users have the same issue after upgraded to High Sierra
Please let me know. -
Anonymous
commented
I have the same packaging issue, CC 113.0.1 and OS High Sierra 10.13.1 on an SMB network connection.
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Anonymous
commented
I'm experiencing the same thing. I have to take the extra step to copy to desktop and then package. The bug needs to be fixed, ridiculous to have to take that extra step. Don't upgrade to High Sierra!!!!
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Nathalie
commented
Experiencing the same issues. Unable to package any files to the server since Nov 2017. Need to copy to my files to the desktop and then package, only to save back to the server. Cannot believe one has to be inconvenienced like this when paying for software that does not come cheap. It's 2018, for goodness sake fix the problem!!
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Anonymous
commented
Please fix. Thanks!!
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Mark
commented
so is this being fixed or what?
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Patricia Ros
commented
I had the same error. I don't know if this is helpful to the rest of you, but what worked for me was packaging it from my desktop instead of a server. Maybe try that?
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Erik
commented
welcome in 2018!
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NEED A SOLUTION!
commented
what the f*ck ADOBE! why do we pay you for this crappy software?
this is a serious problem for people who's job relies on this product/function (packaging). Also my Adobe Bridge started freezing every time I cut and paste files. tried everything from your blogs
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fsdfsdfs
commented
why does it take months to fix packaging files
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fsdfsdfs
commented
hurry up and fix this its been months and there's no time frame on a resolution still
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Anonymous
commented
We are having the same issue. We rely on packaging to get collateral done for our nonprofit.
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Jennifer
commented
We're having the same issue in my office and changing to AFP server address did not resolve the issue. Not being able to package the file is a big inconvenience, not to mention saving to the desktop and packaging from there increases the chance of errors. Hopefully a real resolution is developed soon.
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Adrian
commented
I had this problem packaging to a QNAP NAS device. However, we learned that connecting to the NAS via AFP resolved the issue for us (instead of SMB).
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Hannah
commented
I have the same packaging issue. Dragging the indd file to my desktop and packaging from there works. However, this issue stalls work flow.
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Anonymous
commented
I have teh same packaging issue, CC 18 and OS High Sierra on an SMB network connection.
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Rachel Ross
commented
I am having the same issue. This is a huge inconvenience and disruption of workflow. Please fix ASAP.
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Josh
commented
Same issue, High Sierra CC2018. Have to save INDD to desktop then I can package to server. Needs to be addressed. This is causing massive workflow issues.