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  1. InDesign CC 2018/High Sierra - Cannot package files

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    107 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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    Alicia commented  · 

    what is the status on this? Still having issues.

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    Alicia commented  · 

    This particular thread is not allowing me to post screen shots.

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    Alicia commented  · 

    Does other workflows such as PDF export or IDML export work fine with the same document that fails during Packaging workflow?
    Yes.

    What kind of server location is it where your document is saved? Is a removable drive mounted on Mac or some network location mounted via smb?
    Network drive mounted via SMB

    When the error alert is thrown, have you checked if the server is still mounted or not?
    Yes.

    It can be of help if we can get some information about the mounted location. You can post screenshot of Get Info dialog (Press CMD I while the mounted location is selected).
    Also, Do you observe any error upon saving the same document when packaging has failed? No.

    I didn’t have any issues until I did the update to High Sierra. Since, I have updated my OS with the most recent updated; which fixed the cursor issue, but this is still occurring…Thank you.

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    Alicia commented  · 

    I am having the same issue among other issues that have been noted with the upgrade of High Sierra...Please fix!

    Alicia supported this idea  · 

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