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Michelle Griffin

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  1. InDesign CC 2018/High Sierra - Cannot package files

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    107 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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    Michelle Griffin commented  · 

    Also just found that when reverting back to InDesign v13.0, packaging functionality is restored. So something in the 13.0.1 update broke it.

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    Michelle Griffin commented  · 

    This may be an issue specific to v13.0.1 on High Sierra. One of my coworkers is using 13.0 on High Sierra and is able to package files fine using SMB protocol to connect to the server.

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    Michelle Griffin commented  · 

    Jakob Gulbrandt after searching some more I've also found that the common thread is the SMB server connection! This is great feedback, thank you! Glad to have a workaround for now, hopefully Adobe will fix this problem (or maybe it's an Apple problem?) so we don't all have to redo all of our shortcuts! It's one thing for one person to do it, but it's an entirely different thing to have an entire creative department have to make this change!

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    Michelle Griffin commented  · 

    Hey Adobe Peeps, any update on this yet? I'd consider this to be a really urgent matter.

    For those of you also having this issue across the network, are you copying the links over locally as well in order to package it, or just the document? PITA to copy docs over locally; unreasonable/impractical to copy links over as well.

    Michelle Griffin shared this idea  · 

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