Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
-
Crash after replacing color swatch
With InDesign Server CC 2017, if a document contains table with pictures, removing color swatch and replace it by an other, causes a crash.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Running Header Removes ZWNJ (Zero-width non-joiner) Character (U+200C)
I want to use Running Header to have the section name at the top of the pages.
The section title has Zwnj character (https://en.wikipedia.org/wiki/Zero-width_non-joiner) but running header removes this character (U+200C).
for more information see the attached image
2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Try opening the document with other option (File→Open(Copy))
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Please share sample document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
Find/Change crashes InDesign
InDesign crashes immediately when attempting to search for words within my established file.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Indesign won't stop loading when adding a new page. Incredibly frustrating!
Indesign won't stop loading when adding a new page. Incredibly frustrating! Tried clearing other tabs, restart and shutdown computer, even updating won't solve this painful problem! I can't edit / add pages to my resume that I need to forward to a job application!
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
missing scripts after installation ID CC13.0/ID2018 Windows
Startup scripts are no longer running after installation. The Scripts folder is empty.
Indesign copies the folder from version 12 and creates the folder C:\Users\<user>\AppData\Roaming\Adobe\InDesign\Version 13.0\de_DE
But Indesign-scripts now are saved in C:\Program Files\Adobe\Adobe InDesign CC 2018\Scripts
So you have to copy the script folders by yourself.1 voteHi,
Thanks for reporting this issue. Just wanted to confirm few things:
1) Was there some scripts present in folder C:\Users\\AppData\Roaming\Adobe\InDesign\Version 12.0\de_DE and these are not copied to 13.0 folder?
2) Is your problem just limited to folder movement or you are facing the issue that your startup scripts are not running?Please provide more detail about the issue. Also, It would be useful if you can provide steps to reproduce the issue.
-
1 vote
We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
Mistakenly copying layer name instead of layer content
Nobody command-clicks the an Indesign layer hoping to copy the layer name, but much of the time when attempting to copy the layer content, the layer title is the only thing brought into the clipboard.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
-
crash
After the opening of the 5° files Indesign Crashes, i have to open a massive number of files. I make a fast check on my PC and the system works with half of the resources available. So i think the problem is not my pc but the program. I have an HPZ240 Tower Workstation. RAM 16GB. Processor Inte(R) Core(TM) i7-7700K CPU @4.20GHz and the Hard disk it's an SSD 500gb. The operative sistems it's a Windows 10 pro. The version of the program InDesign build 12.1.0.56 release 2017.1.
1 voteWe have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
-
InDesign 2019 scrubby zoom no longer works (command + space + click)
Prior to InDesign 2019, you can press command + spacebar + click to be able to activate the scrubby zoom feature.
Now when you press command + spacebar + click you just draw a box that once you unclick, it zooms to that space... Very undesirable..
Did a preference change on the update somewhere that I don't know about? Because I can not find this feature in the Preferences now.
Please advise.
Thanks.
2 votesThe feature you are talking about is called ‘Animated Zoom’ (it’s Mac only feature).
It is turned ON by default on Mac machines having a GPU card with a compatible monitor attached.
Check the Document Name in its tab – does it say ‘GPU Preview’? If not, press Shift+E to switch to this mode.
Also, check under Preferences > GPU Performance and see if ‘Animated Zoom’ is checked ON. It should be enabled for this feature to work.Adobe InDesign team
-
two font sizes listed in character panel
I am applying a paragraph style and for some reason the font size was not changing to the size specified. There is no character style applied to the text to override the paragraph style. I did notice that my character panel showed two font sizes, with the second size, the one I want, in parenthesis. Not sure what is going on here.
2 votesThe font size in parentheses is the new font size when the document has been resized using Liquid Layout’s Scale rule. The font size outside the parentheses is the original font size – that is, it looks like this:
Original Font Size(New Font Size) – eg., 12 pt(8.1).
Have you selected an Alternate Layout page where this rule was applied?Adobe InDesign team
-
4 votes
Can you please look at the separations plate and let us know the color values.
You just have to follow simple steps:
1. Launch your InDesign
2. Create an object say rectangle and fill your color
3. Go to Window→Output→Separations Preview
4. Select the drop down of View to Separations
5. Hover over your object. The separations will show you how much % of which color component comprises the color.Also, let me know the Platform and OS version that you are working on.
A short video showing the issue will be very helpful.
You can directly reach me out at sakverma@adobe.comThanks,
InDesign Team -
conflict of making your document smaller than your margins
InDesign CC 2019 v. 14
The New ”New document” dialog box doesn't give any warning of the conflict of making your document smaller than your margins allow. It just changes the width and/or height back to what it was as a default if your margins are too large and does not warn the user about it.
And if the user fails to notice that the size switches back, it will create a document that’s not the size intended. User may not even realize what is it that went wrong.
In the Legacy New Document dialog box, when you click OK,…
1 voteInDesign is trying to be helpful here by intelligently reverting to the last good value in the New Document dialog since it’s not possible to create a new document with the values entered by you.
We hope you find this useful.
Adobe InDesign team
-
no break is not working 100%
InDesign CC 14.0 no break is not working all the time. Trying to keep web address together and have no break applied but the text is still splitting even though it can fit a single line of the text box. If I change width of text box the spaces get compressed and almost looks like there is no space between words.
1 voteThanks for reporting the issue.
Kindly provide the information sought by Payal, see below.Adobe InDesign team
-
InDesign Enlarges New Assets larger than their Bounding Box
Since the new update, every time I drag an image or logo, etc. into Indesign and drag out how large I want the asset to be displayed....
- Indesign places it (after a short delay), but makes the bounding box smaller than the actual asset. So the logo gets partially covered by the bounding box.I'm not using the content aware sizing or anything. The bounding box should exactly match the asset as its being dragged in for the first time. Very frustrating.
1 voteHi Patrick,
We’re sorry to hear that the latest version of InDesign is not behaving as per your expectations.
You said that you are not using Content Aware Sizing. However, could you check once again to see if you have enabled the setting ‘Make Content-Aware Fit the default frame fitting option’ in the Preferences dialog (under General section)?
Also it would be helpful if you can show us a quick demo of the issue and/or share the file (along with the asset).Ravi Kiran
Adobe InDesign team -
images are missing
When opening v.2018 Indesign files or new v.2019 files, bitmap images are not displayed. Images are shown as gray boxes with an X across the box (see attached). Display settings changes do not remedy the problem.
I have to work in v.2018 until this is fixed.
ID version 14.0
1 voteWhat is the creator application of these Bitmap images? Which file format(s) are you placing in InDesign?
Could you also share a couple of these images as we don’t see a problem with our files?Adobe InDesign team
-
properties panel
The tutorials all show the properties panel, but it is nowhere to be found. I tried the Windows tab, no dice. It's really annoying.
1 votePlease check once after cleaning InDesign Prefs. Properties panel is available in the default Essentials workspace you see on launching InDesign. It is also available under Window menu.
Adobe InDesign team
-
When exporting a PDF to Adobe Indesign CC 14.0 (German), you can not enter individual pages in the area. The name "Custom" remains in the fi
Version: Adobe Indesign CC 14.0 (German)
Export -> Benutzerdefinierte Seiten
you can not enter individual pages in the area. The name "Benutzerdefinierte Seiten" remains in the field.Result: a complete pdf with all pages
1 voteThe export specific pages of a document to PDF, you have to enter them after selecting the ‘Range’ option.
As for the name shown in the field when you select the ‘Create Separate PDF Files’ option, it is just for display, letting you know how the individual pdf files get named upon export.
Adobe InDesign team
-
In Design Online Post has changed with updated
We have been using the Publish online Feature for a year. Today, the lastest post displays all the hyperlinks. Attached are two browser versions. Windows looks much like Chrome. Thoughts
1 voteCan you please let us know the exact behaviour difference that you are facing in Publish Online after InDesign 2019 update.
Detailed steps along with your Browsers, Platform, OS and a short video will be very helpful.
You can directy reach me out at sakverma@adobe.comThanks,
InDesign Team -
Endnote Font Size Problems
Version: InDesign 14
Steps: When placing an endnote in a frame "Loaded by Place Curser", the font size used for the end note does not honor the font size determined by the style. This includes when the paragraph style is set in the endnote options, as well as when the paragraph style is applied by selecting the endnote text.
1. Create endnote style, and set it in endnote options
2. Set endnote text frame to "loaded by place curser" in endnote options
3. Add an endnote to the text, and place endnote text frame
4. The Endnote text added to…1 voteThanks for reporting the issue.
How are you adding the Endnote text to the frame? Are you copying text and pasting it? If so, have you tried using ‘Paste without formatting’?
Please provide the information that is sought by Payal.Ravi Kiran
Adobe InDesign team -
InDesign 14.0 x 64 Margin won't change since software update
When I try to increase or decrease margins, nothing happens. It used to work great until my last software update.
1 vote
- Don't see your idea?