Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. InDesign 16.00 does not allow making new folder / using Cmd+P shortcut

    Updated version of InDesign (16.0.) does not allow making new folder when using Save As or Open dialog on MacOS Mojave. Also you can not use Cmd+P shortcut in the same dialog - this is very helpful shortcut that opens current folder in Finder.

    1 vote
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  2. Superscript and subscript buttons do not produce the font’s superscript and subscript figures

    Clicking on the superscript/subscript buttons scales the selected glyphs to a seemingly random size, placing them on a default height,
    * ignoring all of the dedicated OS/2 values in the font: subscriptXOffset, subscriptYOffset, subscriptXSize, subscriptYSize, superscriptXOffset, superscriptYOffset, superscriptXSize, superscriptYSize,
    * and ignoring subs, sinf and sups OpenType features in the font.

    1 vote
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  3. shortcuts numpad not working

    Hi everyone,

    Hi everyone, I can't assign shortcuts to numeric keyboards anymore. For example: the combination cmd+ Num 0 ceased to work and is unable to be reassigned.

    1 vote
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  4. Lettera minuscola "commenti" nel menu Finestra

    Come mai la lettera iniziale della parola "commenti" è con la "c" minuscola?
    Vedi foto....

    1 vote
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  5. Unable to kill find missing fonts background process

    If the preferences setting to automatically find missing fonts is set, there are three major issues:

    1/ The background process never times out,
    2/ The background process severely degrades InDesign performance for everything else, and
    3/ There is no way to manually kill that background process. If we could, then issues 1 and 2 would not be such problems. If the fonts aren't found, or the internet connection is hinky, or if the Adobe servers are under heavy load or having other issues, we could just kill that background process and then either try again later or design an workaround…

    2 votes
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  6. pdf comments panel (minor UI bug)

    Mouseover on the "show comments"-button shows some kind of internal localization reference.

    See attached imaged...

    1 vote
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  7. Ruler with "pixel dirt"

    I've noticed this "pixel dirt" at the base of the upper ruler. Sometimes, it shows up, I quit and it's gone to later show up again, "out of the blue".

    InDesign v. 16
    iMac (Retina 5K, 27-inch, 2017), 64GB RAM. MacOS 10.15.7

    1 vote
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  8. Shortkey for Save As... doesn't work

    command-shift-S has no effect.

    1 vote
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  9. Smart guides not working at all

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much…

    1 vote
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  10. Smart guides not working at all

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much…

    1 vote
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  11. Smart guides

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much…

    1 vote
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  12. Smart guides

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much…

    1 vote
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  13. Disappearing cursor with Big Sur v11.0.1 and InCopy 2019 v14.0.2

    Last month, we had issues with InCopy 2020, so we switched back to the more reliable 2019 version. Now, I (foolishly) updated the Big Sur (version 11.0.1) and now my cursor has disappeared and I have tried every suggestion to no avail (restarting the program, restarting the computer, and trashing InCopy preferences).

    I'm running InCopy 2019 (v 14.0.2) on my 2017 iMac Pro, 3.2 GHz 8-core Intel Xeon W, with 64 GB 2666 MHz DDR4.

    Any suggestions would be helpful (and by the way, I can't see the cursor in Layout, Story, or Galley mode).

    Thank you!

    1 vote
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  14. Frustrated - lagging pointer

    In order to get my mouse cursor to a legible size, I need to enlarge the cursor size in system preferences.

    But I just determined with a tech support after 1 HOUR AND 20 MINUTES. That enlarging my cursor is causing lag in InDesign.

    He said (paraphrasing), "It's your fault for not upgrading to Big Sur."

    I said, "Well is OSX Mojave supported in InDesign 2021??"

    He said, "Yes."

    I said, "I want to report this as a bug."

    He said, "Go to this bug support page."

    I said, "No one has ever replied to me when I go to…

    1 vote
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  15. Measurement tool not working on ID 2021

    The measurement tool does not work very well in Indesign 2021. Most of the time there is no reaction to mouse clicks and if you eventually managed to create a measurement line, it is very hard to move the endpoints to a new location.
    I am working on a Windows PC with Win 10.

    2 votes
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  16. Indesign 2021 nuked my custom workspaces

    Personal saved workspaces do not migrate from 2020 to the new 2021 version of Indesign.


    1. Version: Indesign 2021

    2. Steps: Automatic upgrade from 2020

    3. Expected: user interface continuity

    4. Actual: blew a deadline having to take the time to hunt down and manually move my workspace xml files over to the new version with the help of a reluctant tech via support chat

    Luckily, manually moving the xml files seems to be a viable workaround, but there's no excuse for this bug. If a new version of Indesign is capable of automatically migrating preferences and workspaces, IT SHOULD HAPPEN, and if it…

    2 votes
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  17. INDESIGN 2021 DOES NOT PASTE IN PLACE CORRECTLY on page or spread

    pastes off whack / not at all aligned properly on page.

    ID doesn't retain proper perspective or type sizes either.
    and it groups all items instead of keeping as separate objects, frames, items but it won't allow ungrouping!!!!

    INDESIGN 2021 v 16.0
    iMac 27-5K late 2015
    Mojave 10.14.6 (w/ 2 rounds of recent screwy apple updates for Mojave)
    24GB RAM

    2 votes
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  18. indesign 2021 can not be choosen as the default version

    double-clicking on a file will only open it in indesign 2020. Indesign 2021 cannot be selected under "open with".
    The problem has been occurring since the last update of indesign 2020.
    OS: Win 10; Last CC-Update: today

    4 votes
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  19. CMD-H Hide Indesign not working via keyboard short cut NOR manual point & click

    CMD-H Hide Indesign not working via keyboard short cut NOR manual point & click

    osx 10.14.6 with 2 rounds of recent Mojave updates / total nightmares/ debacles caused by apple and apparently has lingering issues/bugs.
    iMac 27 5k late 2015

    adobe indesign cc 2019 v 14.0
    AND creative cloud updates not working: Page Unavailable, we can't load this content, please try again later. won't allow updates.

    1 vote
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  20. Indesign Choose Page Size

    Make immediate tabbing between Width and Height without going thru Units.
    Right now goes 1-Width 2-Units 3-Height
    Should tab 1-Width 2-Height --- Units should be separate

    1 vote
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