Anonymous
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103 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
An error occurred while saving the comment Anonymous supported this idea ·An error occurred while saving the comment Anonymous commentedSame problem. Late 2012 Imac. InDesign is now struggling with a basic brochure document when before the InDesign and 10.14 updates, it was fine.
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53 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
Anonymous supported this idea · -
111 votes
Hello All,
Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.
This particular thread caters to a very specific case which has been fixed in the last update of InDesign.
If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…
Anonymous supported this idea ·An error occurred while saving the comment Anonymous commentedThis is NOT FIXED on Mac OS 10.14.2, InDesign 14.01
It is very jerky with delays all over the place.
This has happened after upgrading the Mac OS and InDesign. -
19 votesAnonymous supported this idea ·
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68 votesAnonymous supported this idea ·
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14 votesAnonymous supported this idea ·
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3 votesAnonymous supported this idea ·
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2 votesAnonymous supported this idea ·
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44 votes
Based on our investigation we have categorized the issue that are being reported on this thread into three types:
1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.
2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
https://helpx.adobe.com/in/indesign/using/gpu_performance.html3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fixNote:
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads.An error occurred while saving the comment Anonymous commentedIt's very slow and jerky after the Mac OS 10.14 update.
Anonymous supported this idea · -
6 votesAnonymous shared this idea ·
This is NOT FIXED on Mac OS 10.14.2, InDesign 14.01
It is very jerky with delays all over the place.
This has happened after upgrading the Mac OS and InDesign.