964 results found

1. M1

   I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
   And just scrolling around in InDesign gave me the rolling spin.

   After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
   But working with a bigger magazine file with 50 pages is not doable.

   I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
   I made a clean wipe of MacOs, only installed CC and Indd (and OneDrive for the files) and still same issue.

   Turning GPU OFF or ON did not change a thing.

   My old intel Windows with 6700HQ and 20GB Ram is working better in the same file.

   Btw. Photoshop worked perfectly fine and is waaay faster as the Win Laptop, as it is supposed to be.

   I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
   And just scrolling around in InDesign gave me the rolling spin.

   After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
   But working with a bigger magazine file with 50 pages is not doable.

   I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
   I made a clean wipe of MacOs, only installed CC and Indd (and… more

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2. InDesign 17.1 not working properly

   InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Can you try the following and see if it solves your issue:

   
   

   1. Quit InDesign.
   2. Delete the following:

   /Users/your_user_name/Library/Caches/Adobe InDesign 

   /Users/your_user_name/Library/Preferences/Adobe InDesign 

   /Users/your_user_name/Library/Caches/CSXS/cep_cache

   
   

   --

   Adobe InDesign team

3. BUG - Frame Fitting Option not saving Fitting:None

   InDesign 16.4

   When using frame fitting options > Fitting: is not retaining the option 'None' but defaulting back to 'Fill Frame Proportionally' when checking the frame fitting options.

   Select a frame.

   Choose Object > Fitting > Frame Fitting Options.

   Select Auto-Fit> Fitting:None > Align From: Centre and then click OK:

   Then Choose the same Object > Fitting > Frame Fitting Options. and the Fitting: has not saved 'None' but reverted back to 'Fill Frame Proportionally'.

   I have to do this multiple times before it saves the correct Fitting:

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4. De-Stick Alt Key After Zoom

   When I press and hold the ALT key (Windows) to zoom with the mouse wheel, it doesn't release the way a sticky key should - once finished with mouse wheel zooming, I have to tap the Alt key a -second- time to release it. Not doing this results in the menu bar becoming active. Example: Press and hold Alt and zoom with the wheel. Finish zooming and release the sticky alt key. Now Tap the letter W to enter Preview mode ... but instead of Preview Mode, InDesign will drop down the --W--indow Menu, tapping W again then drops down the --W--orkspace menu etc. This is a workflow killer.

   Adobe has other sticky keys that muscle memories remember (space bar, etc..) so to expect a) the user to remember that this tool behaves -different- and b) the user now has to add -additional- key strokes makes for a bad user interface experience.

   Thanks in advance for fixing this

   When I press and hold the ALT key (Windows) to zoom with the mouse wheel, it doesn't release the way a sticky key should - once finished with mouse wheel zooming, I have to tap the Alt key a -second- time to release it. Not doing this results in the menu bar becoming active. Example: Press and hold Alt and zoom with the wheel. Finish zooming and release the sticky alt key. Now Tap the letter W to enter Preview mode ... but instead of Preview Mode, InDesign will drop down the --W--indow Menu, tapping W again then drops down… more

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5. InDesign 17.01: UI scaling range issue on high-DPI monitors

   PROBLEM:
   Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

   MY SETUP:
   2x EIZO CS2730 27" monitor @ 2560x1440px
   Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

   Please have a look at the two screenshots showing the InDesign environment at 125% Windows OS display size and at 100% "standard size".

   SOLUTION:
   I ask Adobe to extend the UI scaling range to more "stops" and make lower values accessible for high-DPI monitor setups with Windows OS scaling factors above 100%. Thank you!!

   PROBLEM:
   Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

   MY SETUP:
   2x EIZO CS2730 27" monitor @ 2560x1440px
   Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

   Please have a look at the two screenshots showing the InDesign environment at… more

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6. Display Performance Issues

   InDesign 2022 is having issues with Display Performance that results in spinning wheels and instability.

   The only way to scroll successfully without locking up is to adjust the Display Performance settings under Preferences. On all previous versions, I have always had my settings to High quality. Now, the only way to be able to use the program without issue is to change the Raster and Vector settings to Proxy instead of High.

   I can continue working that way, but the result is that all my graphics are pixelated and grainy, making it near impossible to see what I am working with.

   Is this an issue others are having with the new release?

   InDesign 2022 is having issues with Display Performance that results in spinning wheels and instability.

   The only way to scroll successfully without locking up is to adjust the Display Performance settings under Preferences. On all previous versions, I have always had my settings to High quality. Now, the only way to be able to use the program without issue is to change the Raster and Vector settings to Proxy instead of High.

   I can continue working that way, but the result is that all my graphics are pixelated and grainy, making it near impossible to see what I am working… more

   3 votes

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7. Can't scale proportionately in latest Mac Big Sur update

   I can no longer scale proportionately using the shift and command key.

   3 votes

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8. Can no longer change fonts in the glyph table

   Can no longer change fonts within the glyph table.

   It used to be possible to have a character selected and change fonts or typefaces in the glyph table to discover where that character exists in another font. Now it only reverts to whatever paragraph or character style is already applied and doesn't allow the font to be changed.

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9. InDesign Workspace Keeps Disappearing

   Since the latest update of InDesign every time I leave the program and then come back my side panel workspace goes away. I have to select a different workspace and then reselect my saved space to get my setup to show up.

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10. InDesign is still unusably slow

    Despite many many threads about this, I cannot find an answer that solves this issue. I am getting a spinning wheel on almost every action I perform in InDesign. It spins for around 10 seconds and then is good until I do anything else. It is incredibly frustrating.

    I am running InDesign 16.3.2 a part of Adobe CC 2021.
    I am on a 2018 MacBook Pro, running Big Sur 11.4
    32 GB Ram
    2.9GHz i9 Processor

    I have tried a bunch of 'answers' from previous threads but none seem to work. Please help!

    3 votes

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11. Can't drag & drop elements into CC Libraries panel

    In the latest version (16.3.2), drag and drop of a graphic on to the CC Libraries panel no longer works - is broken. I have to use the "Add elements" + button instead.

    I've quit and restarted InDesign, I've restarted my Mac. No change.

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12. space bar short cut for Hand tool NOT WORKING

    usually when I have problem in one Adobe product, it is the same problem in all (Illustrator and Photoshop)... when it goes away in one, it goes away in all. Something is triggering it, but I can't reproduce it at will... just sucks when it happens

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13. keyboard shortcut issues

    keyboard shortcuts (e.g. T for text tool, V for select tool) do not consistently work. Sometimes I'll press them and nothing will happen

    3 votes

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14. [GPU Performance issue] ID 16.2.1 introduces GPU lag and stuttering on macOS

    The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

    In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

    Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

    The issue was found on a MacBook Pro with an 8-core Core i9 processor and the AMD Radeon Pro Vega 20 4 GB HBM2 workstation GPU on macOS Catalina 10.15.7 after updating InDesign.

    The same issue also occurred after updating InDesign on another MacBook Pro with a Core i9 and the AMD Radeon Pro 5600M 8 GB HBM2 workstation GPU, on a clean install of macOS Big Sur 11.4.

    GPU Performance is activated, and the Application Frame is active. Even previously, the lag in question was present when the Application Frame was not active, but the solution was to turn it on. Now, sadly it's laggy and choppy on any view. It's usable, but not ultra-smooth anymore.

    Removing preferences and reinstalling InDesign 16.2.1 does not improve performance.

    We want Adobe to make sure that each update is actually improving our quality of life, not leaving the programs slower and less performant than they were previously, causing us to waste more time writing these reports.

    These type of unexpected and unexplained issues discourage us from upgrading, and encourage us to mistrust updates, instead staying on stable versions that work for us. If issues like these are not resolved, this is what I will recommend to people in my industry.

    The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

    In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

    Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

    The issue was found on… more

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. Read Only - Save Issue - Indesign 16.1 05/05/21 Update

    Indesign is very again now very Sluggish. But getting very annoying Read Only Save issues when working with Books and single files over a network. Only remedy is to save to Desktop and replace files. This is potentially very dangerous and could create very expensive mistakes.

    3 votes

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16. turn off Touch workspace!

    Can Adobe PLEASE stop making the Touch workspace compulsory every time the app launches. Not all users want this. We didn't ask Adobe to turn off our usual interface and replace it with a Touch version.

    When we have to go through the mandatory 'hey this is new examples' EVERY TIME just to get into the app, only to have to turn it off by choosing "essentials" (top right) EVERY TIME we launch the app, it becomes a major pain.

    Who on earth at Adobe throught this would be a good idea? Surely this is just a bug? Why isn't it fixed yet?

    Can Adobe PLEASE stop making the Touch workspace compulsory every time the app launches. Not all users want this. We didn't ask Adobe to turn off our usual interface and replace it with a Touch version.

    When we have to go through the mandatory 'hey this is new examples' EVERY TIME just to get into the app, only to have to turn it off by choosing "essentials" (top right) EVERY TIME we launch the app, it becomes a major pain.

    Who on earth at Adobe throught this would be a good idea? Surely this is just a bug? Why isn't… more

    3 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Touch screen on Windows can be disabled by following the steps mentioned on this page by Microsoft:

    https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc

    
    

    Hope that is helpful.

    
    

    --

    Adobe InDesign team

17. library panels display

    the background color of the library panels in Indesign and Illustrator take on the same color of the interface (as from the latest version of indesign CC 16.1) As I have the dark interface selected, the icons and other assets are almost invisible. There is no way to change it, switching to the light interface is the only thing that helps.

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    3 votes

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18. PDF comment zoom changes

    Steps to reproduce: .When clicking through the list of PDF comments and a new entry is called there is a chance that the zoom level of the Indesign view is being changed from its original setting. Expected result: the zoom level should be kept in line with the users setting. The focus should jump to the position even when a marked area might not be visible in full in that zoom level. Actual result: Zoom level changes, sometimes even when only a full stop has been marked in the PDF comment to e.g. full page view zoom which is time consuming as additional clicks are required to find the relevant position.

    Steps to reproduce: .When clicking through the list of PDF comments and a new entry is called there is a chance that the zoom level of the Indesign view is being changed from its original setting. Expected result: the zoom level should be kept in line with the users setting. The focus should jump to the position even when a marked area might not be visible in full in that zoom level. Actual result: Zoom level changes, sometimes even when only a full stop has been marked in the PDF comment to e.g. full page view zoom which is time… more

    3 votes

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19. Help can't save any file

    As soon as I try to save any newly created file I get a warning the file is damaged and changes will be lost. Also noticed past-in-place does not paste in place. Something is drastically wrong.

    3 votes

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20. Presentation mode does not show latest text

    This has been happening intermittently across the last several versions of indesign:
    When entering presentation mode, I am shown an outdated version of my page. It is as if there is some kind of rendered page view cache that is not being cleared.

    3 votes

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