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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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197 results found

  1. share for review is not working consistently

    If I try updating a share for review link the share for review panel freezes as shown in the attached image and nothing happens.
    I have to close and reopen the indesign file for the Share for Review to update the link, but it only works once or twice, before it begins to freeze again.

    11 votes

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    3 comments  ·  Share for Review  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign v15.1.2 and later.

    Please update to the latest available versions and see if the issue(s) you were facing earlier has got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

    —
    InDesign team

  2. Exported interactive PDF does not honour reading order.

    1 – InDesign 2020 15.0
    2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
    3 – Images should be in the right order
    4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
    5 – Order should be first block of text, image (1) and then second block of text…

    11 votes

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    1 comment  ·  PDF Export  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  3. Split column doesn't work correctly.

    Urgent: ID 2020 splitting multiple columns doesn't work!
    I attach screenshot showing:
    - paragraph style split column
    - screenshot with style applied in ID 2019 14.3
    - screenshot with the same style and same text in ID 2020

    11 votes

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    17 comments  ·  Text/Story/Table  ·  Admin →
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  4. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

    11 votes

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    5 comments  ·  Others  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  5. Background Tasks Panel - Missing Progress Bars

    Since InDesign 15.1, the progress bars are missing from the Background Tasks panel. Luckily, the percentages are still there but the bars are needed for quick progress reference.

    10 votes

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    4 comments  ·  UI/UI Scaling  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021. The fix was also available in the previous version of InDesign – InDesign 2020 (v 15.1.2).
    Please update to these newer versions of InDesign to get the fix.

    —
    Adobe InDesign team

  6. page range for publishment in 'share for review' is set by last print/export job

    When sharing for review, the published document can be limited to a certain page range, because it takes that setting from the last print/export job. The only workaround is to first reset that range in the print/export window. Then publish for review to see all of the pages.

    Being able to select what pages to share (or not) would be a nice feature in the 'share for review' interface. This way, I would not have to make versions, separating artwork ready for review, and artwork that is not.

    10 votes

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    13 comments  ·  Share for Review  ·  Admin →
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  7. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I…
    10 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  8. Indents Break Burmese Type

    Applying an indent to Burmese type in InDesign makes the text render incorrectly. Please see the example in the attached file.

    InDesign 15.0.1 x64

    10 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  9. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    10 votes

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    15 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  10. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

    InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
    The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
    The file "File.indd" is on which I execute the script.
    I works properly in InDesign CS6 and InDesign CC 2018.1.
    I've been searching on Internet and I couldn't find any issue similar to mine.
    I think it is a bug but maybe I'm missing something prior to execute that sentence.
    Thanks.

    10 votes

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    FIXED  ·  1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  11. interface small

    Icons and font in indesign cc 2018 is too small
    What about solving this issue
    Thanks

    10 votes

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    5 comments  ·  UI/UI Scaling  ·  Admin →
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  12. Spellcheck not working

    The Spellcheck tool does not work as of version 14.0.1
    The spellcheck window pops open but "spellcheck complete"message appears. Clicking "start" does nothing. This happens in all documents. All the settings and user dictionary seem correct.

    I tried selecting all the options in the "search" dropdown menu but nothing works. Spellcheck simply won't start.

    9 votes

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    2 comments  ·  Text/Story/Table  ·  Admin →
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  13. PAC 2021 Error for InDesign generated PDF : Object reference not set to an instance of an object

    I am still getting Object reference not set to an instance of an object when testing pdf files in PAC 21. This error apparently relates to 'PDF Export using ZIP compression for images shows an “Insufficient data for an image” error on opening in Acrobat.

    This was supposed to be fixed in ID 18.5 but its now happening with every PDF I check for accessibility, even a single page with simple text.

    Working for local government and its imperative our PDF files exported from ID are fully accessible and tested. Seek an urgent fix.

    8 votes

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    6 comments  ·  PDF Export  ·  Admin →
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  14. Opening a file with missing fonts freezes InDesign

    Opening a file that has missing fonts freezes InDesign for a minute or so. Every document with missing fonts does this. If I manually activate the font and then try opening the same document again, there is no freeze.

    InDesign 17.2.1, macOS Monterey (latest)
    My coworker is on Catalina and has the same freeze too.

    8 votes

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    4 comments  ·  Performance/Usability  ·  Admin →
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  15. spellchecker causes InDesign to crash

    I've had this occur across multiple files; some new, some old.
    I cannot stop the behaviour from happening despite cache and com. dumps, prefernence resets, etc. - whenever I run Spellchecker InDesign disappears/crashes. I'm losing money constantly as I'm a designer who outputs a lot of multi page brochures, books, magazines, etc. and my efficiency has ground to a halt.

    8 votes

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    20 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  16. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start…

    8 votes

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    9 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  17. PDF Comment Loading in the Master Page

    We have recently updated to 2020 version. In the previous version when I load PDF comments in InDesign they appear in the pages where they are suppose to appear. Now, in the 2020 version, they appear in the Master Page. Why is it like this?

    Also may I suggest when copying text in the PDF Comments panel that the "Command+C" be activated as this is more instinctively than clicking the "Copy" button from the panel.

    8 votes

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    5 comments  ·  PDF Comments  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  18. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

    iMac (21.5-inch, Late 2015)
    macOS Sierra
    2.8 GHz Intel Core i5
    16gb Ram
    Indesign 14.0.1

    Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

    8 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  19. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried…

    7 votes

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    2 comments  ·  PDF Export  ·  Admin →
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  20. Problem with *.wmf files in InDesign 16.3

    I've got a file with many equations created in MathType, exported as *.wmf files and placed in Adobe In Design. Until today everything was fine. But after a new update to version 16.3 all my equations were destroyed. In the attachment I'm sending the same page exported to PDF before and after update. Please help me.

    7 votes

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    12 comments  ·  Others  ·  Admin →
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