192 results found

1. Not enough contrast in Check Spelling dialogue box

   InDesign CC 2017's Check Spelling results interface is fairly unreadable. In the "Not in Dictionary" and "Uncapitalized Sentence" box, more contrast is needed between the text and background shading. This is true in all appearance settings (dark, medium, light).
   Thanks!

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

2. Extensions option not showing in "Window" menu

   The extensions option is not showing in the "Window" menu. When I go to Edit-> Menu I can see it as a visible option, but it does not show up. Please provide troubleshooting steps as I need to load a local extension into inDesign.

   Version: 18.1 x64

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Refer to https://helpx.adobe.com/in/indesign/using/plug-ins.html for "Install plug‑ins" details.

3. Error encountered while reading TIFF image

   Adobe Indesign 2023 (v18).
   When render TIFF images from Blender using the Deflate (ZIP) option.
   All other compression options gives images with black background and no transparency.
   Up to v17 Indesign 2022 these images imported just fine.
   When doing a resave in Photoshop with no changes, the images imports fine.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

4. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

   Steps to reproduce in InDesign 17.0:

   1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
   2. Launch then quit InDesign
   3. Delete CEP extension folder installed in step 1
   4. Launch InDesign, it will crash when "Starting up panels"

   As a workaround deleting the following cache folder allows InDesign to launch again.
   ~/Library/Caches/Adobe InDesign/Version 17.0

   This was not an issue in ID 16.4

   InDesign 17.0
   Intel Mac running macOS 11.6.1

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

5. export to pdf destination folder changes after creating "share for review" copy

   After creating "share for review" copy, when I try to export to PDF, the "save to" destination folder changes to: C:\Users\User\AppData\Local\Adobe\InDesign\Version 16.0-ME\en_US\Caches\Artifact
   I guess it's becuase the "share for review" feature creates also a PDF copy of the book. but it's annoying to be forced to navigate again and again to my project's folder.
   i'm using the latest version 16.3 (middle east locale). windows 10.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

6. Crashes when font file is moved *every single time*

   This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

   InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

   I'm using OSX 10.15.3 Catalina

   Try this:

   –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
   –make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
   –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
   –app will crash EVERY SINGLE TIME.

   Once again, this happens with every font I've tried, fonts I've designed, fonts from Adobe originals, fonts from other foundries. Happens with OTF, and with TTF. I'm a type designer and I'm testing out new versions of fonts many times in a day, even many times in an hour, so this is very frustrating.

   FWIW, this only seems to affect Adobe apps. Other apps like Apple's TextEdit or Pages aren't affected by this at all.

   A normal user action like this, re-arranging font folders, shouldn't cause all Adobe Apps to crash every time. Please consider this a very high priority and fix ASAP. Thank you!

   This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

   InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

   I'm using OSX 10.15.3 Catalina

   Try this:

   –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
   –make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
   –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
   –app will crash EVERY SINGLE TIME.

   Once again, this happens… more

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   Closed: Fixed  ·  amaarora responded

   This has been fixed in latest version of InDesign. Please update your application from Creative Cloud Desktop.

   Thanks

7. content aware fit and EXIF information

   Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
   
   I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
   Similar but on a different part of the program: InDesign doesn't read colorsync profiles in pictures when they are not saved through Photoshop first. I disapprove this laziness, since Photoshop is perfectly capable of reading the information.

   Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
   
   I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
   Similar but on a different part of the… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This is fixed in latest release of InDesign (15.0). Please try our latest release.

8. New Document Thumbnails

   I don't see the added value of the 'Thumbnails' in the New Document panel.
   Those are rather confusing than functional, since all have the same aspect ratio.
   Won't it be nice when the default icon reflects the actual orientation and aspect ratio?

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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This has been fixed in later versions of InDesign, check the latest version for change.

   —
   InDesign team

9. Crash when searching for column break

   Indesign 2018 crashes when searching for column break (~M) – with Find/Change dialog box or via script. It works for me with CC 2017. Not yet tested with CC2019.

   The document with 500 pages was newly created with CC2018. It was tested with several computers, always with the same result.

   Example document can be downloaded here: https://adobe.ly/2SGVPsy.

   Happens in CS6, CC 2019 as well.

   Find/Change for Column Break in GREP tab of Find/Change crashes InDesign.

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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

   If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.

   The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   -Aman

10. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover and 4 spreads) is being converted into a 5 page document, where pages 2-4 are 17x11. The end user needs to be able to print the document as single pages.

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. Placing objects with gradient from illustrator.

    Hi, I - and not only I - expierenced ugly 'new feature' that is can't copy objects with gradients from Illustrator 23.0.1 to new version of InDesign 14.0.1 (in previous version all works fine) in editable format. Yes I heard about placing ext. file - but this not the sollution. For many version of InDesign this works perfectly then why now this feature is broken?

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    1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

12. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Closing this, based on user comments.

    Adobe InDesign team

13. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fixed in Id 14.0.3

14. Anchored object in table cell

    1. InDesign version 13.1
    2. Paste anchored object next to text inside in table cell.
    3. Anchored object acts as normal as if pasted in a normal paragraph.
    4. InDesign stalls and crashes; have to force quit to close.
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

15. Publish Online Dashboard Analytics disappearing...

    Apparently, the analytics for Publish Online are disappearing. Possibly anything before the most recent 25 are gone. Will those be returning? Can we recover that data? My clients need the info and sometimes request it months later, and we publish a ton of stuff using the system.

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    Closed: Fixed  ·  1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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16. Alternate text added to graphic missing in exported PDF when using Articles panel.

    1.) Apply alternate text to graphic using Object > Object Export Options.

    2.) Anchor graphic into frame

    3.) Add containing text frame to Articles panel.

    4.) Export to PDF including tags

    The result is that the exported PDF file doesn't have the alternate text applied

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is now fixed and is part of InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

17. Stack Order changes when pages deleted bug

    When both "Allow Document Pages to shuffle" and "Allow Selected Spread to Shuffle" are selected and you delete a spread some text boxes on other pages move behind placed graphics. To stop this unselect "Allow Selected Spread to Shuffle" option.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix is available in version 13.1.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

18. Endnotes fail to import from .doc if no master page is applied in InDesign 2018

    If placing a word doc that contains endnotes in cc2018, the text will import but all endnotes will be missing is there is no master page applied within the InDesign file.

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is now fixed InDesign’s latest update.
    Please update to Id 13.1 for the resolution of the problem.

    Thanks,
    Abhinav

19. Endnotes not accessible in InCopy

    I finally figured out where the endnotes disappeared to when I imported a document from Word, only to find out that they will not link to the story text boxes and are inaccessible from InCopy. This adds all sorts of problems to our workflow.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

20. InDesign crashes on launch with clean preference if Brother Printer is default printer

    On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have fixed the issue with InDesign’s Mar 2018 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team