InDesign crashes on launch with clean preference if Brother Printer is default printer
On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!
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We have fixed the issue with InDesign’s Mar 2018 update.
Please download the latest InDesign version (InDesign CC 13.1) for the fix.
List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html
If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team
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Sabhana Chaudhary
commented
InDesign crashes is a common issue with brother printer that user's face this problem. You can easily solve the problem using recovering feature and restart the system. For more help visit the URL
https://printerssupport.org/ricoh-printer-support/