Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
908 results found
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High CPU usage
High CPU usage on Win 10 (Asus NB) since version 17. Still remains (after many updates, 17.3 included). Not usable software.
So I'm using version 16, and there is no problem with CPU.
5 votes -
High CPU use with version 17.1
This has already been posted for 17.0 by another user. I installed 17.1 yesterday, because I needed to open a specific file and compared to the 14.0.3 which I use all the time, the 17.1 uses 1/4 of CPU power after start while no document is opened and it actually does nothing. This remains for several minutes, then goes down to 0. The attached picture shows that both versions are running (no files open).
5 votes -
Shortcuts register/work without modifier key
You can enter one letter, number, and symbol to keyboard shortcuts for Style Options.
The characters you typed are not displayed, but starting with InDesign 2020(15), it will act as a shortcut.
This should be disabled.
Prior to InDesign 2019(14), registration did not work.
Common for Mac and Windows version.5 votes -
Files change to 'Read Only' when I click on 'Save'
When I have updated to 16.2.1 x64 of InDesign I am experiencing an issue where files are becoming 'read only' once I have clicked save manually. I then have to re-save the document as a new filename and then go back and delete the original. It is happening when I am using Dropbox. I have experienced this using Dropbox at home and in work and has only started to happen once I have clicked 'save' manually with the latest version of InDesign
5 votes -
Background Task menu thingy keeps spinning
Though all Background Tasks are completed, an annoying blue circle keeps spinning in the menu bar.
5 votes -
Montserrat Font Constantly trying to load in InDesign
Whenever I open an InDesign file the background task starts up and it is Montserrat Bold trying to load. This occurs no matter what file I have open and whether or not the file uses the font being loaded.
5 votes -
Activating Font
My Indesign will randomly start trying to activate source sans pro fonts and will not ever finish activating. I can't cancel it, I can't go online to adobe fonts and decative and then active because it says there is a conflict. Because it's syncing it won't export any of my files until it's done ... and it's never done. The only way I get it to work is to force quit Indesign and it will work until it randomly starts trying to activate it again and the cycle repeats.
5 votes -
Spinning wheel keeps running make program not responding
When starting up InDesign 2020 (15.0.3) it runs a ok for a couple of minutes, then the spinning wheel comes on/off randomly. When on its impossible to use the program.
Its the program CEP Html Engine causing the problem. A lot of instances is started up (se attached image). Tried to debug the problem and found that its the file cef.pak (in CEP Program folder) that’s the problem. When removing this, everything is fine except that the startup popup is missing.5 votes -
Adobe InDesign 15.0.2 x64 too slow when opening two or more InDesign documents
Adobe InDesign 15.0.2 x64 is too slow, when opening two or more InDesign documents.
I work with Windows 10 Enterprise, version 1803
Previously, I could open two or more InDesign documents without noticing any delays.
5 votes -
Slow
Ever since these latest updates to InDesign, the performance is slow even with Display Performance set to Fast. I looked through the RAM and made sure no other settings were making it lag. I've uninstalled and reinstalled with no difference in performance. There shouldn't be a need to update InDesign so frequently, I've used Adobe products for over 10 years and these updates are making the usability go backwards.
5 votes -
Version 15.0.2 - Duplicate folder saving to desktop
After moving a packaged folder from the desktop, if I go back to edit the file it creates a duplicate folder to the desktop with only the contents of Document fonts (which does not include all fonts). Definitely a concern of saving over existing data.
5 votes -
blacked out images with no broken links
InDesign ver 15.0.1
I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.
…
5 votes -
indesign cursor lag
My cursor is lagging while passing over portions of the Layers Panel specifically.
I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
I've attached a video sample of the issue in action.5 votesWe have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.
On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.
Please share what hardware you’re using to connect the external monitor to your MBP.
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Adobe InDesign team -
InDesign doesn't display files or any kind of Interface I can work with.
InDesign doesn't display the files I want to work on.
InDesign Version I use is 14.0.2
Steps to reproduce:
Open InDesign by clicking on the app icon or double click an InDesign file, none works.
Expected result: To see the file I want to open and be able to work on it.
Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
I tried to clear preferences & cache but there's no InDesign file in the cache folder.5 votes -
Indesign causes screen to enter a strobe flicker effect and no choice but to shut down
Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.
It happened around 5 times in the space of an hour and then won't happen for weeks.
iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…
5 votesThis issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
(https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)Please comment on this thread, if this issue is fixed in Catalina (10.15.1)
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Bugs with GPU, Bugs without GPU (zoom, moving objects, create text)
(Working on Adobe InDesign 14.0.2.)
Hi there,
so for a couple of weeks, my Indesign behaves quite badly.
For demonstration purposes, I created a new blank file but these bugs also occur in existing work projects.Case 1: GPU switched on (Image: GPU on):
Zooming does not show any effect, only when I click in and change something. The rulers change, but my board/document is not zooming in (Video: Zooming with GPU). As soon as I found my page, the objects don't really move that well, more in a lagging, stocking way. (Video: Moving Objects with GPU).This leads to…
5 votes -
Command-Tab doesn't switch to Indesign document
I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome…
5 votes -
InDesign performance issue: Lags when selecting and moving items using wacom tablet
On a iMac with 32 GB RAM running under macOS 10.14.4 (18E226) InDesign v.14.0.2.324 with Wacom Intuos Pro tablet (6.3.24-1) in some documents cursor / items handling is unresponsive, lagging or too sensitive (click is registered when there was no click, dragging happens yet it wasn't been ignited).
5 votes -
spinning ball every minute
InDesign CC 13.1
When using InDesign, doesn't matter which file, or file size, every minute on the minute I encounter a spinning ball for 10 seconds.I use InDesign for a majority of my work, so there is almost an hour of work time lost each day.
5 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Lock files not synced via google drive
We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution
5 votes
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