908 results found

1. Help can't save any file

   As soon as I try to save any newly created file I get a warning the file is damaged and changes will be lost. Also noticed past-in-place does not paste in place. Something is drastically wrong.

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2. Presentation mode does not show latest text

   This has been happening intermittently across the last several versions of indesign:
   When entering presentation mode, I am shown an outdated version of my page. It is as if there is some kind of rendered page view cache that is not being cleared.

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3. Save Windows on Mac OS

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that you made the change and goes back to not being to see the pathways the next time you go to save, package or export.

   Again, this is a universal Adobe issue, but this issue does not happen on other non-adobe software.

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that… more

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4. InDesign 2021 slow when Macbook connected to network

   InDesign 2021 (16.0.1) runs totally slow when the computer is connected to our local network. Even when I work locally the coloured ball is spinning every 15 seconds.

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5. Pages Pallet - page numbers under thumbnails hidden under last row of a small pallet

   1. InDesign 15.1.3
   2. Create a document where the Pages Pallet is smaller than the thumbnails in the pallet.
   3. Expected to see page numbers under the Thumbnails on the last row.
   4. Actual Result: The last row shows the thumbnail, but the page numbers are hidden, but only in the WORKSPACE views of: Advanced Book Essentials Essentials Classic …and my custom one (probably based on one of those above.)

   The page numbers appear to work correctly in the other WORKSPACE layouts.

   Attached are a couple images with the page numbers hidden, and one where it is displayed correctly (The correct one is using the [Digital Publishing] Workspace.)

   Thank you.

   1. InDesign 15.1.3
   2. Create a document where the Pages Pallet is smaller than the thumbnails in the pallet.
   3. Expected to see page numbers under the Thumbnails on the last row.
   4. Actual Result: The last row shows the thumbnail, but the page numbers are hidden, but only in the WORKSPACE views of: Advanced Book Essentials Essentials Classic …and my custom one (probably based on one of those above.)

   The page numbers appear to work correctly in the other WORKSPACE layouts.

   Attached are a couple images with the page numbers hidden, and one where it is displayed correctly (The correct one is using… more

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6. InDesign 16.0 on Catalina is constantly laggy

   Whether I've just opened a file and am waiting for it to appear, or I've just clicked on an object and am waiting for the chance to manipulate it, that stupid beach ball just won't go away! Please fix!

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7. Serious InDesign Server slow down with Catalina

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

   We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

   The problems manifests themselves in several ways:

   1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
   2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
   3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

   For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

   Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

   After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

   The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

   Notes:
   • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

   • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

   • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues… more

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8. Keyboard Shortcuts dont work often with InDesign

   Using windows 10 - InDesign 2020

   Keyboard shortcuts often will not work, forcing me to minimize or restart the program to get them to work again. Very annoying.

   shortcuts that I am using for example( W to enter workspace mode, Ctrl-Z for undoing and even Ctrl-S to save)

   Adobe, stop adding features until you fix the issues that are present. especially ones that have been around for years or months.

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9. Type Tool Deselecting Itself

   Pressing T on the keyboard makes the type tool activate, but only for a second before it switches back to the previous tool.

   Running Indesign 15.0.2, so this issue was not fixed as stated in a previous thread.
   Running Mac OS 10.13.6

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10. Power Efficiency

    Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

    Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and I'm not even currently working on artwork that is using a lot of complex effects; we're talking basic shape and stroke icons and simple text and shape layouts.

    Can you please work on optimizing the programs to prevent excessive battery draining? Core Sync in particular is really confusing; what exactly is it doing? I've even paused file syncing, but that hasn't seemed to do anything.

    Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

    Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and… more

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11. Increase the size (thickness) of the ruler guides

    Hi,

    Give the possibility to increase the size (thickness) of the ruler guides (all the time / when hovering over the ruler guides or using a shortcuts). This would be present in the software preferences. It's not always easy to see them well. Thanks.

    Bye.

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12. Poor performance with placed InDesign documents

    When placing a really large dimensioned InDesign document into a smaller document the performance of that smaller document is crippled to the point where it becomes unusable, especially when there are many placed InDesign documents.

    To test:
    Create 4 different InDesign documents that are 3600 x 2580mm in size.
    Create an A4 booklet with 4 pages.
    Place a different one of the larger InDesign documents on each page of the A4 booklet.
    Try and navigate from the first page to the last page of the A4 document.

    3 votes

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13. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

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14. Neues Dokument lässt sich nicht erstellen ....leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    Es lässt sich kein neues Dokument erstellen weder über die Schaltfläche noch über Datei neu.... Stattdessen kommt ein leeres Fenster mit %CCXFNFTDIALOG_NAME

    3 votes

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15. No Gpu performance

    Version of Adobe InDesign : 14.0.3
    Version of MacOS : Catalina (10.15)

    Steps to reproduce the issues :
    Go to : preferences , GPU performances

    Expected result :
    Enable Gpu performances

    Actual result :
    Impossible to enable GPU - Performance

    Tested on the Beta of Indesign and it work

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    3 votes

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16. InDesign 14.0.2 constant spinning beachball - especially on text related commands

    Working in InDesign 14.0.2 on High Sierra, (single computer home network) the programme is exceptionally slow - taking about 10 seconds (of beachballing) to select a line of copy. Clicking between objects takes 5-10 seconds also. This is happening on my Mac Book Pro and iMac, both running High Sierra - all other programmes are working normally. I have tried trashing my preferences and uninstalling etc, but nothing has improved the lagging issue. I have had to revert to the 2018 version to get my work done.

    3 votes

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17. Can't scroll Pages Window when Export dialogue box is up

    Can't scroll Pages Window when Export dialogue box is up

    When exporting certain pages from a large document it was handy being able to scroll through the pages window while the export dialogue was open. This was possible on pre CC indesign copies.
    Issue apparent using OSX Mojave 10.14.5 and Indesign CC 14.0.2

    3 votes

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18. ID can't import multiple PDF (with multiple pages) into frames placed in master

    InDesign 14.0.2 french
    Windows 10 x64 Pro 1903 - 18362.239

    I need to import 148 PDF with 5 pages into each files.
    I prepare 5 frames into the A-master.
    CTRL+D from the 1st page to select my files.
    For the demo, I use 3 files.

    Only the second PDF is imported.
    All other PDF are visible in Links panel, but with no pages imported.

    If I do an the same import without frames on the A-master, I am able to place 5 pages per ID page. But it's longer, without the same scale, etc.

    Please check my video attached.
    I attach my 3 PDF of the demo.

    I've just test under 13.1.1: the bug is already there :-(
    Thanks to my users not to tell me...

    I also tried to do the same by duplicating my page with no frames on A-master but on the page itself: same result, only the second PDF is imported.

    If I choose 2 pages on each PDF, I got 2 PDF on 3. Better, but not enough (frames on page or A-master).

    Last test: import without advance options, so only 1st page is imported.
    It worked: I got the 3 first pages imported...

    Please help :)

    InDesign 14.0.2 french
    Windows 10 x64 Pro 1903 - 18362.239

    I need to import 148 PDF with 5 pages into each files.
    I prepare 5 frames into the A-master.
    CTRL+D from the 1st page to select my files.
    For the demo, I use 3 files.

    Only the second PDF is imported.
    All other PDF are visible in Links panel, but with no pages imported.

    If I do an the same import without frames on the A-master, I am able to place 5 pages per ID page. But it's longer, without the same scale, etc.

    Please check my video attached.
    I… more

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19. Printing seems to change a document

    When the only thing done is printing an InDesign document, the app acts if there were any changes made: when closing, it asks wheter to save the changes.
    This is very confusing, since it makes the user think something was changed by accident. Please make InDesign close the document without the save dialog, if nothing was changed.

    3 votes

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

20. CC Libraries fail to load or connect during launch even when CC is running in the background

    CC Library associated link resource images causes error messages during launch of program or file even when CC is running in the background.

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