928 results found

1. space bar short cut for Hand tool NOT WORKING

   usually when I have problem in one Adobe product, it is the same problem in all (Illustrator and Photoshop)... when it goes away in one, it goes away in all. Something is triggering it, but I can't reproduce it at will... just sucks when it happens

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. keyboard shortcut issues

   keyboard shortcuts (e.g. T for text tool, V for select tool) do not consistently work. Sometimes I'll press them and nothing will happen

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. [GPU Performance issue] ID 16.2.1 introduces GPU lag and stuttering on macOS

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on a MacBook Pro with an 8-core Core i9 processor and the AMD Radeon Pro Vega 20 4 GB HBM2 workstation GPU on macOS Catalina 10.15.7 after updating InDesign.

   The same issue also occurred after updating InDesign on another MacBook Pro with a Core i9 and the AMD Radeon Pro 5600M 8 GB HBM2 workstation GPU, on a clean install of macOS Big Sur 11.4.

   GPU Performance is activated, and the Application Frame is active. Even previously, the lag in question was present when the Application Frame was not active, but the solution was to turn it on. Now, sadly it's laggy and choppy on any view. It's usable, but not ultra-smooth anymore.

   Removing preferences and reinstalling InDesign 16.2.1 does not improve performance.

   We want Adobe to make sure that each update is actually improving our quality of life, not leaving the programs slower and less performant than they were previously, causing us to waste more time writing these reports.

   These type of unexpected and unexplained issues discourage us from upgrading, and encourage us to mistrust updates, instead staying on stable versions that work for us. If issues like these are not resolved, this is what I will recommend to people in my industry.

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Read Only - Save Issue - Indesign 16.1 05/05/21 Update

   Indesign is very again now very Sluggish. But getting very annoying Read Only Save issues when working with Books and single files over a network. Only remedy is to save to Desktop and replace files. This is potentially very dangerous and could create very expensive mistakes.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. turn off Touch workspace!

   Can Adobe PLEASE stop making the Touch workspace compulsory every time the app launches. Not all users want this. We didn't ask Adobe to turn off our usual interface and replace it with a Touch version.

   When we have to go through the mandatory 'hey this is new examples' EVERY TIME just to get into the app, only to have to turn it off by choosing "essentials" (top right) EVERY TIME we launch the app, it becomes a major pain.

   Who on earth at Adobe throught this would be a good idea? Surely this is just a bug? Why isn't it fixed yet?

   Can Adobe PLEASE stop making the Touch workspace compulsory every time the app launches. Not all users want this. We didn't ask Adobe to turn off our usual interface and replace it with a Touch version.

   When we have to go through the mandatory 'hey this is new examples' EVERY TIME just to get into the app, only to have to turn it off by choosing "essentials" (top right) EVERY TIME we launch the app, it becomes a major pain.

   Who on earth at Adobe throught this would be a good idea? Surely this is just a bug? Why isn't… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Touch screen on Windows can be disabled by following the steps mentioned on this page by Microsoft:

   https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc

   
   

   Hope that is helpful.

   
   

   --

   Adobe InDesign team

6. library panels display

   the background color of the library panels in Indesign and Illustrator take on the same color of the interface (as from the latest version of indesign CC 16.1) As I have the dark interface selected, the icons and other assets are almost invisible. There is no way to change it, switching to the light interface is the only thing that helps.

   •  

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. PDF comment zoom changes

   Steps to reproduce: .When clicking through the list of PDF comments and a new entry is called there is a chance that the zoom level of the Indesign view is being changed from its original setting. Expected result: the zoom level should be kept in line with the users setting. The focus should jump to the position even when a marked area might not be visible in full in that zoom level. Actual result: Zoom level changes, sometimes even when only a full stop has been marked in the PDF comment to e.g. full page view zoom which is time consuming as additional clicks are required to find the relevant position.

   Steps to reproduce: .When clicking through the list of PDF comments and a new entry is called there is a chance that the zoom level of the Indesign view is being changed from its original setting. Expected result: the zoom level should be kept in line with the users setting. The focus should jump to the position even when a marked area might not be visible in full in that zoom level. Actual result: Zoom level changes, sometimes even when only a full stop has been marked in the PDF comment to e.g. full page view zoom which is time… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Help can't save any file

   As soon as I try to save any newly created file I get a warning the file is damaged and changes will be lost. Also noticed past-in-place does not paste in place. Something is drastically wrong.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Presentation mode does not show latest text

   This has been happening intermittently across the last several versions of indesign:
   When entering presentation mode, I am shown an outdated version of my page. It is as if there is some kind of rendered page view cache that is not being cleared.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Save Windows on Mac OS

    NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

    Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

    Even when you enlarge the window to be able to see the paths, it does not retain the memory that you made the change and goes back to not being to see the pathways the next time you go to save, package or export.

    Again, this is a universal Adobe issue, but this issue does not happen on other non-adobe software.

    NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

    Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

    Even when you enlarge the window to be able to see the paths, it does not retain the memory that… more

    •  

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. InDesign 2021 slow when Macbook connected to network

    InDesign 2021 (16.0.1) runs totally slow when the computer is connected to our local network. Even when I work locally the coloured ball is spinning every 15 seconds.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Pages Pallet - page numbers under thumbnails hidden under last row of a small pallet

    1. InDesign 15.1.3
    2. Create a document where the Pages Pallet is smaller than the thumbnails in the pallet.
    3. Expected to see page numbers under the Thumbnails on the last row.
    4. Actual Result: The last row shows the thumbnail, but the page numbers are hidden, but only in the WORKSPACE views of: Advanced Book Essentials Essentials Classic …and my custom one (probably based on one of those above.)

    The page numbers appear to work correctly in the other WORKSPACE layouts.

    Attached are a couple images with the page numbers hidden, and one where it is displayed correctly (The correct one is using the [Digital Publishing] Workspace.)

    Thank you.

    1. InDesign 15.1.3
    2. Create a document where the Pages Pallet is smaller than the thumbnails in the pallet.
    3. Expected to see page numbers under the Thumbnails on the last row.
    4. Actual Result: The last row shows the thumbnail, but the page numbers are hidden, but only in the WORKSPACE views of: Advanced Book Essentials Essentials Classic …and my custom one (probably based on one of those above.)

    The page numbers appear to work correctly in the other WORKSPACE layouts.

    Attached are a couple images with the page numbers hidden, and one where it is displayed correctly (The correct one is using… more

    •  

    •  

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. InDesign 16.0 on Catalina is constantly laggy

    Whether I've just opened a file and am waiting for it to appear, or I've just clicked on an object and am waiting for the chance to manipulate it, that stupid beach ball just won't go away! Please fix!

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Serious InDesign Server slow down with Catalina

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

    We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

    The problems manifests themselves in several ways:

    1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
    2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
    3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

    For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

    Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

    After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

    The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

    Notes:
    • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

    • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

    • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Keyboard Shortcuts dont work often with InDesign

    Using windows 10 - InDesign 2020

    Keyboard shortcuts often will not work, forcing me to minimize or restart the program to get them to work again. Very annoying.

    shortcuts that I am using for example( W to enter workspace mode, Ctrl-Z for undoing and even Ctrl-S to save)

    Adobe, stop adding features until you fix the issues that are present. especially ones that have been around for years or months.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Type Tool Deselecting Itself

    Pressing T on the keyboard makes the type tool activate, but only for a second before it switches back to the previous tool.

    Running Indesign 15.0.2, so this issue was not fixed as stated in a previous thread.
    Running Mac OS 10.13.6

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Power Efficiency

    Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

    Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and I'm not even currently working on artwork that is using a lot of complex effects; we're talking basic shape and stroke icons and simple text and shape layouts.

    Can you please work on optimizing the programs to prevent excessive battery draining? Core Sync in particular is really confusing; what exactly is it doing? I've even paused file syncing, but that hasn't seemed to do anything.

    Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

    Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Increase the size (thickness) of the ruler guides

    Hi,

    Give the possibility to increase the size (thickness) of the ruler guides (all the time / when hovering over the ruler guides or using a shortcuts). This would be present in the software preferences. It's not always easy to see them well. Thanks.

    Bye.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Poor performance with placed InDesign documents

    When placing a really large dimensioned InDesign document into a smaller document the performance of that smaller document is crippled to the point where it becomes unusable, especially when there are many placed InDesign documents.

    To test:
    Create 4 different InDesign documents that are 3600 x 2580mm in size.
    Create an A4 booklet with 4 pages.
    Place a different one of the larger InDesign documents on each page of the A4 booklet.
    Try and navigate from the first page to the last page of the A4 document.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close