When you wake up, open documents are not visible on the external monitor. Everything is just greyed out.
If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
Apple M1 Max, Sonoma 14.0, InDesign 19.0
Hi,
We have been able to reproduce the issue and it is currently under investigation.
—
Adobe InDesign Team
-
Priscila Gonzaga commented
Also: disabling GPU preview brings the pages back.
-
Priscila Gonzaga commented
I just recorded a video to show it. I was previously using a external monitor, and after unplugging, Indesign wouldn't display any document pages in the working area.
I had two very different documents open, one was long with many pages filled with text and heavy images, one containing only a few pages with normal images. Both behaved the same.
-
Priscila Gonzaga commented
I noticed that the document's pages desapear after I change the display I'm working on.
I started working in a 13" macbook pro and later plugged a dell monitor. When I pushed the app to the bigger display, Indesign stoped showing the pages in the main working area. I closed the doc and opened it again, and it would display the pages normally in the dell monitor.
The same happens the other way around if I start working on the dell monitor and later change to the laptop.
Version of Adobe InDesign, InCopy or InDesign Server: Indesign 17.2
Steps to reproduce the issues: Start a document in one display and then try to go on using it in another display.
Expected result: Change displays, adjust the window size and go on working normally.
Actual result: Indesign hides all document pages in the main working area. They are still visible in the pages window.
Test file, screenshot, video or GIF capturing the issue (optional): attached. -
Alexandre Lourdel commented
After waking up the computer, it happens almost every time on my Apple Studio Display connected to my Mac mini M1.
-
Pär Thorbjörnsson commented
Same problem. After sleep (sometimes) documents on external monitors are greyed out. Switching from GPU to CPU helps, but still greyed out if switching back. Using v19.0.1 on a MacBook Pro M1, Ventura 13.5.1
-
Radek Boxan commented
Hi,
Do you have any progress on this issue?
Thanks. -
Alexandre Lourdel commented
I face almost the same bug on InDesign v19 on Sonoma after changing the display profile of an Apple Studio Display while running InDesign, the inner part of the document window becomes gray or pink or green and nothing else appears, the document is no longer visible.
-
David Horsfall commented
This same issue, I believe, has been reported in the past. Since I upgraded to 19.0 version, this bug appears most times. I have uninstalled and then reinstalled Indesign, and still happens.
Best Regards
David -
Radek Boxan commented
Correction. This happens when the computer wakes up from sleep and maximizes the window.
-
Radek Boxan commented
Note: When the computer is turned on, everything looks fine and everything described above happens when the InDesign is maximized.
-
Radek Boxan commented
Just closing and reopening the document will help. Nothing else. It's annoying when the document is not saved and therefore needs to be saved before closing, but you don't know what you are actually saving. It then accumulates versions unnecessarily.